10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
4 / 0
Average Mileage:
0 miles

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problem #12

Jul 292002

Cherokee

  • miles
While driving, consumer stated that the vehicle began to bog down so he pulled over, consumer then noticed vehicle was on fire, Ohio traffic crash report.

- Farmington Hills, MI, USA

problem #11

Jul 202002

Cherokee 4WD

  • miles
After returning from the grocery store, I parked the car in the driveway. 30 minutes later, I looked out the window to see black smoke coming out of the hood and the top of the hood was black & blistered. We dialed 911 to report this and the city of northampton, MA sent the fire department and police department. When the fire department arrived they were unable to open the hood release because it had been melted by the heat. They forcibly opened the hood and hosed down the engine compartment until it had cooled to a safe point. They filed a report and the police also filed a report. The car was towed to a local chrylser dealer that same day. On Monday, July 22, 2002 I notified my insurance company met life. They sent an appraiser that week who stated that the engine fire was caused by debris entering the intake manifold. I notified Chrysler manufacturing company at their consumer complaint number at 9am Monday July 22nd that there had been an engine fire in my 1997 Jeep Cherokee sport. I also received information that DaimlerChrysler is recalling over a million sport utility vehicles from 1999 to 2002 because of a manifold problem that could cause an engine fire. Many of these cars were Jeep Cherokee models. It has been described to me by the mechanic and insurance appraiser that this is why my car had an engine fire. Today I am filing this complaint, July 29, 2002. Chrysler corporation has not returned my calls or gone to see the car and review the cause of the engine fire. I am not able to determine if my car can be safely repaired and avoid a recurrence of the same problem. I would appreciate it if you can investigate my complaint and review the cause of the engine fire in my vehicle to determine if it should also be subject to the recall. Can it be repaired so that the engine fire does not recur due to problems with the engine design.

- Mattapoisett, MA, USA

problem #10

Jan 012001

Cherokee

  • miles
Consumer was test driving and made a U turn and vehicle shut off with prior warning. Mechanic told him that fuel pressure gauge, and then a light came on. Also, tail lights were out, and computer was reset. Dealership was aware of problem.

- Longbeach, CA, USA

problem #9

Mar 102001

Cherokee 4WD

  • miles
Engine lost all power, causing multiple near rear end collisions. Diagnostics indicated in Chrysler service manual posted "55" (end of mil codes) indicating no failed components. Service station replaced O2 sensor and cleaned subsequent impacts to fuel injectors. Per Chrysler service manual, O2 sensor failure code "21" should have been indicated for such failures, thus affording a warning to driver of failed component.

- West Milford, NJ, USA

problem #8

Feb 052001

(reported on)

Cherokee 4WD

  • miles
We have just be told that we will have to replace our engine, because of the oil pressure in the engine. We have had repairs made for this problem every 2 to 3 months. We have had the same company work on our Jeep if you need further information. This problem has gotten so bad that the engine has to be replace to fix this problem. I have spoke to other customers and they to have had to replace their engine to stop this problem. I can not believe that I paid $35,000 for my Jeep and now have to put in a new engine. Chysler has to have had other comsumer with the same problem. We have been buying chysler for a log time, and never had a problem like this before. I hope that you look into my problem. Any help on your in would help our family.

- Davisonville, MD, USA

problem #7

Nov 102000

Cherokee 4WD

  • Manual transmission
  • miles
While driving smoke started coming from under the hood and vehicle caught on fire. Jeep dealer has inspected vehicle. Consumer states that four people were injured, possible engine failure.

- Mahopac, NY, USA

problem #6

Dec 081999

(reported on)

Cherokee

  • miles
Vehicle experiences infrequent hesitation when at low speed or accelerating at low speed. Dealer cannot determine cause.

- Farmingdale, NY, USA

problem #5

Jun 141999

(reported on)

Cherokee

  • miles
While driving at highway speed engine will just shut down without warning, causing the steering to become hard and the brakes inoperative. Dealer has been contacted.

- Honolulu, HI, USA

problem #4

Oct 261997

Cherokee

  • miles
While driving about 25 mph and coming to a stop vehicle will cut off. Starting to back up and the engine check light will come on, and the vehicle will cut off.

- Grand Island, NY, USA

problem #3

Oct 161998

Cherokee

  • miles
Consumer was driving and parked the vehicle to go into the store, and when tried to start the vehicle up, there was no power at all. The consumer was driving before when lost all power, and there was no prior warning. The vehicle has been in the shop 2 times, and the vehicle is back in the shop.

- Houston, TX, USA

problem #2

Jul 221997

Cherokee

  • miles
While traveling at 33mph, vehicle suddenly accelerated, spun out of control and rolled over twice before being stopped by some small evergreen tree.

- Port Angeles, WA, USA

problem #1

Aug 281997

(reported on)

Cherokee 4WD

  • Automatic transmission
  • miles
Engine check light illuminated on three occasions, indicating malfunction. When this occurs, the vehicle will not shift gears, the vehicle will also hesitate and lose power when accelerating. Dealers has replaced the computer system which did not remedy the problem.

- Mountain Ville, NY, USA