10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 7,438 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I read about the recall of the fuel sensor failing on your site. I called Chrysler and was told that it was not for my vehicle. I have a 1997 Jeep Cherokee and I have this same problem. It has been acting up for the last 4 years. I have ran out of gas 3 times on the interstate alone and have had to call a garage to bring me gas. I do not understand that if they know that there is a problem that they do not fix it. Do I have any other recourse?
- Slidell, LA, USA
The sending unit gave false readings. When the gas gauge showed 1/2 a tank of gas there was either more or less than indicated.
- Elk Grove, CA, USA
Fuel-sending unit will read that consumer has gas, however the vehicle does not really have any, and will run out of gas while driving. Dealer notified.
- Northfield, NJ, USA
Fuel sending unit will read that the consumer has gas, but the consumer does not, and will run out of gas while driving. Dealer notified. The consumer had ran out of gas during rush hour-going 35mph. The gas gauge still shows 1/2 of tank. (the consumer has to watch the mileage in order to determine when he needs gas, and is concerned of grandson being injured) the manufacturer is aware. Scc
- Wadsworth, OH, USA
My vehicle ran out of gas in traffic while the gage still showed over 1/8th of a tank of fuel. I almost was run over by traffic when I got out of my car when it stopped with no warning. NHTSA has a recall on file for this exact problem but the dealer and manufacturer says it does not apply to my vehicle. The nstsa campaign number is 97V194000, manufacturer campaign number is 755. Since they say my vehicle number is outside the range of this recall, they say I must pay for the repairs myself. I believe that this recall does not include all the vehicles affected and should be expanded to include all affected vehicles.
- Panama City Beach, LA, USA
When driving at 65 mph and without prior warning vehicle cut off, causing loss of all power. Vehicle was taken to dealer, who later determined that cause was fuel gauge which malfunctioned. Fuel gauge malfunctioned, it failed to read the actual fuel reading.
- Dayton, OH, USA
Consumer was test driving and made a U turn and vehicle shut off with prior warning. Mechanic told him that fuel pressure gauge, and then a light came on. Also, tail lights were out, and computer was reset. Dealership was aware of problem.
- Longbeach, CA, USA
Parked car would not start until mechanic banged on gas tank. Mechanic indicated something was wrong with fuel pump. Have you had any notice of fuel pump service recalls for 97 Jeep Cherokee's?.
- Louisa, VA, USA
Engine dies when making a turn with a 1/4 tank of gas or less. Engine will run as long as you drive without making any sharp turns. Have not run out of gas even when the gauge shows empty as long as you drive straight. Contacted dealer to check for any recalls( spirit Chrysler and Jeep). The response was, a recall on defective fuel gauge only and would not cover my problem. Also the service person told me this is very common problem and it is a weak fuel pump and it would cost $495 to replace. He also advised that most owners never let their gauge go below 1/2 because of this problem. I don't believe a weak fuel pump would cause this. It sounds like the fuel pickup is losing prime because of the lack of baffles in the tank to keep the fuel from moving. This sounds like it could be a very serious problem. I purchased this vehicle from my daughter and she advised me that this has been a problem for the last 30000 miles. Been.
- Lubbock, TX, USA
When vehicle only has a quarter of a tank of fuel and when making a left hand turn, vehicle stalls out without prior warning. Also, note recall 97V194002 for the same type of problem does not include this vehicle.
- Austin, TX, USA
Recall remedy did not correct the recall 97V194002 concerning fuel sending unit. When vehicle was half full and when making a left turn it would completely shutdown without warning.
- Cypress, TX, USA
Ran out of fuel in rush hour traffic, but the fuel gauge showed 1/4 tank. The reading had been accurate prior to this incident, and has been inaccurate since. Could have been involved in an accident. Jeep has a recall due to this problem, for this model year, but my VIN is not covered. I propose that the vins covered is not sufficient, other vehicles are having the same dangerous problem.
- Albuquerque, NM, USA
Recall # 97V194002 Chrysler fuel level sendng unit. Owner continues to experience a problem with running out of fuel after having the unit replaced under recall.
- Port Jefferson, NY, USA
While traveling 70 mph in high speed lane in heavy traffic vehicle stalled due to fuel pump overheating. Dealer replaced fuel pump and problem stopped.
- Clinton, MA, USA
Vehicle is included under recall 97V194. The dealership has repaired the fuel level sending unit four times under recall and the problem still exists. Consumer has contacted the manufacturer about the problem.
- Ronoke, VA, USA
- West Georgian , UT, USA