10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
7,438 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 1997 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

problem #16

Apr 102007

Cherokee 4WD 6-cyl

  • Automatic transmission
  • 119,000 miles
The contact owns a 1997 Jeep Cherokee. The vehicle hesitates to start when the contact turns the ignition. There is minimal fuel pressure when the vehicle starts. While driving 65 mph, with a half tank of gas, the vehicle hesitated as if it were out of fuel. The vehicle continued to hesitate while driving between 25 to 65 mph or greater. The mechanic diagnosed the cause of failure as the fuel system, gasoline delivery: Fuel pump. The contact has been unable to drive the vehicle for two months. The current and failure mileages were 119,000.

- West Georgian , UT, USA

problem #15

Aug 292003

Cherokee

  • Automatic transmission
  • miles
I read about the recall of the fuel sensor failing on your site. I called Chrysler and was told that it was not for my vehicle. I have a 1997 Jeep Cherokee and I have this same problem. It has been acting up for the last 4 years. I have ran out of gas 3 times on the interstate alone and have had to call a garage to bring me gas. I do not understand that if they know that there is a problem that they do not fix it. Do I have any other recourse?

- Slidell, LA, USA

problem #14

May 162003

Cherokee

  • miles
The sending unit gave false readings. When the gas gauge showed 1/2 a tank of gas there was either more or less than indicated.

- Elk Grove, CA, USA

problem #13

Jul 042002

Cherokee 4WD

  • Automatic transmission
  • miles
Fuel sending unit will read that the consumer has gas, but the consumer does not, and will run out of gas while driving. Dealer notified. The consumer had ran out of gas during rush hour-going 35mph. The gas gauge still shows 1/2 of tank. (the consumer has to watch the mileage in order to determine when he needs gas, and is concerned of grandson being injured) the manufacturer is aware. Scc

- Wadsworth, OH, USA

problem #12

Nov 202001

Cherokee 4WD

  • Automatic transmission
  • miles
Fuel-sending unit will read that consumer has gas, however the vehicle does not really have any, and will run out of gas while driving. Dealer notified.

- Northfield, NJ, USA

problem #11

Jul 122001

Cherokee 4WD

  • miles
My vehicle ran out of gas in traffic while the gage still showed over 1/8th of a tank of fuel. I almost was run over by traffic when I got out of my car when it stopped with no warning. NHTSA has a recall on file for this exact problem but the dealer and manufacturer says it does not apply to my vehicle. The nstsa campaign number is 97V194000, manufacturer campaign number is 755. Since they say my vehicle number is outside the range of this recall, they say I must pay for the repairs myself. I believe that this recall does not include all the vehicles affected and should be expanded to include all affected vehicles.

- Panama City Beach, LA, USA

problem #10

Jul 162001

(reported on)

Cherokee

  • miles
When driving at 65 mph and without prior warning vehicle cut off, causing loss of all power. Vehicle was taken to dealer, who later determined that cause was fuel gauge which malfunctioned. Fuel gauge malfunctioned, it failed to read the actual fuel reading.

- Dayton, OH, USA

problem #9

Jan 012001

Cherokee

  • miles
Consumer was test driving and made a U turn and vehicle shut off with prior warning. Mechanic told him that fuel pressure gauge, and then a light came on. Also, tail lights were out, and computer was reset. Dealership was aware of problem.

- Longbeach, CA, USA

problem #8

Jan 142001

(reported on)

Cherokee

  • miles
Parked car would not start until mechanic banged on gas tank. Mechanic indicated something was wrong with fuel pump. Have you had any notice of fuel pump service recalls for 97 Jeep Cherokee's?.

- Louisa, VA, USA

problem #7

Dec 232000

(reported on)

Cherokee

  • miles
Engine dies when making a turn with a 1/4 tank of gas or less. Engine will run as long as you drive without making any sharp turns. Have not run out of gas even when the gauge shows empty as long as you drive straight. Contacted dealer to check for any recalls( spirit Chrysler and Jeep). The response was, a recall on defective fuel gauge only and would not cover my problem. Also the service person told me this is very common problem and it is a weak fuel pump and it would cost $495 to replace. He also advised that most owners never let their gauge go below 1/2 because of this problem. I don't believe a weak fuel pump would cause this. It sounds like the fuel pickup is losing prime because of the lack of baffles in the tank to keep the fuel from moving. This sounds like it could be a very serious problem. I purchased this vehicle from my daughter and she advised me that this has been a problem for the last 30000 miles. Been.

- Lubbock, TX, USA

problem #6

Sep 202000

(reported on)

Cherokee

  • miles
When vehicle only has a quarter of a tank of fuel and when making a left hand turn, vehicle stalls out without prior warning. Also, note recall 97V194002 for the same type of problem does not include this vehicle.

- Austin, TX, USA

problem #5

Jul 242000

(reported on)

Cherokee

  • Automatic transmission
  • miles
Recall remedy did not correct the recall 97V194002 concerning fuel sending unit. When vehicle was half full and when making a left turn it would completely shutdown without warning.

- Cypress, TX, USA

problem #4

Jul 011998

Cherokee 4WD

  • miles
Ran out of fuel in rush hour traffic, but the fuel gauge showed 1/4 tank. The reading had been accurate prior to this incident, and has been inaccurate since. Could have been involved in an accident. Jeep has a recall due to this problem, for this model year, but my VIN is not covered. I propose that the vins covered is not sufficient, other vehicles are having the same dangerous problem.

- Albuquerque, NM, USA

problem #3

Jun 301998

(reported on)

Cherokee

  • Automatic transmission
  • miles
Recall # 97V194002 Chrysler fuel level sendng unit. Owner continues to experience a problem with running out of fuel after having the unit replaced under recall.

- Port Jefferson, NY, USA

problem #2

Jun 141997

Cherokee 4WD

  • miles
While traveling 70 mph in high speed lane in heavy traffic vehicle stalled due to fuel pump overheating. Dealer replaced fuel pump and problem stopped.

- Clinton, MA, USA

problem #1

Sep 181998

Cherokee

  • miles
Vehicle is included under recall 97V194. The dealership has repaired the fuel level sending unit four times under recall and the problem still exists. Consumer has contacted the manufacturer about the problem.

- Ronoke, VA, USA