really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

May 151999

Cherokee 4WD

  • miles
At 12,000 miles I noticed a slight vibration in the front of the vehicle, I called the dealer, but decided not to follow up and bring it in at that time. In mid may, I was traveling on the MA tpke, and upon braking noticed a pronounced vibration in the fron end of the vehicle. My dealer, who is very reliable, took the vehicle and found the front rotors and rear drums warped. At first they informed me that Chrysler had chnged rotors without notifying them. Upon their further examination they found that my Jeep had the old parts and they replaced the rotors and drums. At 17,300 miles I noticed the same vibration in the front end when braking on I84 in ct. The dealer again inspected the rotors and found that they were defective. This time they will turn the rotors "on the vehicle" with Chrysler's okay. While the work is under warranty I question whether this will be a permanent solution to the problem. My complaint is no way to be construed as against the dealer, in fact the dealer encouraged me to contact Chrysler customer service, which I did. I have been informed by Chrysler that a technical bulletin is out concerning the disc brake problem. I have seen complaints on the NHTSA site, of "minor" pulsation in the disc brakes, the pulsation on my vehicle was very pronounced and in fact the vehicle was shaking. I question if a recall is in order. Thank you.

- Colchester, CT, USA