10.0

really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
24,684 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #19

Apr 062011

Cherokee

  • 133,000 miles
Driver's side seat frame broke. Seat wobbles back and forth. Obviously an unsafe situation being strapped into a seat that is not properly secured to vehicle. Will force of pushing brake pedal totally separate seat from vehicle? this is a major safety issue relative to passenger restraint (me) and braking or stopping of the vehicle(others). I have read where this is a common occurrence on Jeep of the same model and year as mine. Clearly, this is a manufacturing defect. I have never had a seat frame fail on any other vehicle that I have operated. This is not rust related. It is simply a failed vehicle weight reduction program that has blossomed into a full blown safety concern for both those in the vehicle and anyone else outside of the vehicle in its general proximity. Something needs to be done as vehicle owners will continue to operate these vehicles until the seat totally severs its compromised mounting and becomes totally detached from the vehicle. In the mean time, anyone in its path is at serious risk.

- Nahant, MA, USA

problem #18

Feb 242010

Cherokee 4WD 6-cyl

  • 200,000 miles
Passenger air bag went off while driving down the road in my 1999 Jeep Cherokee Chrysler investigated and said that nothing was wrong and won't do anything to repair. But I know there was something wrong because smoke came out of the air bag module and still smell burning wires dealership said that Jeep had known recall that said was performed and never was found recall on your web site it said possible air bag light or air bag deployment do to corrosion and the module was supposed to be moved to transmission tunnel but never was done and you can see corrosion all over module. And Chrysler would not say if it is safe to drive I would like to know what I should do this is a safety issue.

- Lupton, MI, USA

problem #17

Mar 202006

Cherokee 4WD 6-cyl

  • Automatic transmission
  • 84,000 miles
The local dealership informed me that the clockspring (part #56009071) responsible for air bag deployment was not working properly. The only indication I had of this was that the cruise control stopped working as well. The air bag has never deployed.

- Santa Teresa, NM, USA

problem #16

Jan 292004

Cherokee 6-cyl

  • Automatic transmission
  • 52,000 miles
While driving 60 mph, the driver lost control of the vehicle and crashed into a cement wall. The air bags did not deploy upon impact. The vehicle was towed to a repair shop.

- Houston, TX, USA

problem #15

Sep 042002

Cherokee

  • miles
While driving through an intersection and consumer had a frontal collision. Consumer states the airbags did not deployed.

- Shiloh, OH, USA

problem #14

Sep 042002

Cherokee

  • miles
Consumer was traveling at 30 mph and another vehicle hit consumer's vehicle on passenger's side. Upon impact, none of airbags deployed.

- Dublin, CA, USA

problem #13

Aug 112002

Cherokee

  • miles
While traveling about 65mph on highway without prior warning turned the vehicle right in order to straighten vehicle. When turning back towards the vehicle caused vehicle to flip six times. Dual airbags didn't deploy, and passenger side seat belt broke.

- Salt Lake, UT, USA

problem #12

Oct 112001

Cherokee

  • miles
While driving vehicle 45 to 50 mph on a clear day had an accident, and airbags did not deploy. Also, consumer struck another vehicle on passenger's side. Vehicle had frontal impact.

- Westmoreland, TN, USA

problem #11

Jun 012001

Cherokee

  • miles
Consumer had a frontal impact collision that resulted in front driver's and passenger's airbags failing to deploy. Dealer has been contacted.

- Fairingham, MA, USA

problem #10

Apr 252001

(reported on)

Cherokee

  • miles
While traveling 30-35 mph when trying not to hit a dog consumer ran off road, and frontal air bags did not deploy at any time.

- Elm City, NC, USA

problem #9

Jul 272000

(reported on)

Cherokee

  • miles
Consumer is not able to obtain recall repair (00V-105) for the air bag module, no parts available.

- Oak Lawn, IL, USA

problem #8

Apr 072000

Cherokee

  • miles
During collision both front air bags failed to deploy even though significant front end damage was evident, later consumer received recall notice concerning the impact sensor (00V-105).

- Waterbury, CT, USA

problem #7

Jun 282000

(reported on)

Cherokee

  • miles
Consumer was involved in a frontal collision in which the driver's/ passenger's air bags did not deploy. Cause unknown.

- Columbus, OH, USA

problem #6

Jun 202000

(reported on)

Cherokee

  • miles
While driving at approximately 40-45 mph made a panic stop, but could not stop fast enough, and ended up hitting a vehicle with full force. Upon impact, dual airbags did not deploy, causing injuires. Dealer claimed airbags were not defective.

- St Petersburg, FL, USA

problem #5

May 062000

Cherokee

  • miles
Vehicle was involved in a frontal/rear end collision at 50 mph with another vehicle. Upon impact, both air bags failed to deploy. Dealer/manufacturer notified.

- Clayton, NC, USA

problem #4

May 272000

Cherokee

  • miles
While traveling at highway speed of 45-50 mph on a damp road vehicle commenced to hydroplane, came down, and hit the rear end of a parked vehicle.upon impact, both air bags failed to deploy. No injury reported. Dealer/manufacturer were not contacted at this time. Feel free to provide further details.

- Woodlawn, TN, USA

problem #3

May 012000

Cherokee 4WD

  • miles
Consumer's daughter was traveling about 45 mph on the highway another vehicle was disabled on the right hand lane, consumer didn't see the vehicle and hit it. Consumer's knees buckled and face hit the steering wheel. Also, consumer's teeth marks were inside the steering column. Upon impact, frontal passenger's airbags didn't deploy.

- West Palm Beach, FL, USA

problem #2

Sep 051999

Cherokee

  • miles
Vehicle was involed in sudden acceleration while drivingon hwy at approximately 55 mph. As soon as driver lifted foot off brake pedal, vehicle suddenly took off out of control, hit a parked vehicle before stopping. Upon impact, both air bags failed to deploy. Dealer notified. Can NHTSA help in this matter.

- Prairiville, LA, USA

problem #1

Mar 131999

Cherokee

  • miles
Consumer had an accident with the Jeep Cherokee and driver's side/passenger's side air bags did not deploy.

- Austin, TX, USA