10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Consumer stated while the vehicle was in park, it rolled backwards on three occasions.
- Washington, DC, USA
Consumer stated while the vehicle was in park, it rolled backwards on three occasions.
- Washington, DC, USA
Vehicle was in park and turned on when it reversed on flat surface. Dealer was notified.
- N. Hollywood, CA, USA
While vehicle jumped out of gear, emergency brake did not hold vehicle while in reverse and moving. Consumer had to reapply brakes to hold vehicle.
- Winham, VT, USA
Vehicle was parked and shift pawl was in park. Consumer went to the rear of vehicle to open rear liftgate, but shift pawl jumped into reverse. While moving consumer was able to to grab steering wheel and applied emergency brakes, consumer was dragged, and sustained severe injuries.
- Winham, VT, USA
Consumer started vehicle, then had to get out of vehicle, left it in park with engine running, as he stepped out of vehicle, it started going backward. He was trapped between garage wall and driver door. He managed to get in to vehicle and shut off engine. Consumer suffered bruises. Damage unknown at this time, vehicle still at dealership.
- Sun Prairie, WI, USA
The Cherokee was idling in park when it lurched into reverse without warning and ran over the driver who was outside of the vehicle. The vehicle then traveled down the road coming to a stop in the ditch.
- Canton, MI, USA
The Jeep was in park with the keys out of the ignition and my son who is five years of age accidently knocked the car out of park. It went into neutral and went down the driveway across the street and up in to my neighbor's yard and came back down the yard and was physically stopped by a neighbor before it hit our rural mailbox. Ther were approximately 20 children playing N the cul-de-sac. This all happened with my five year old son inside the vehicle. To repeat the keys were not in the vehicle, yet it could still be manuvered into gear accidently by a five year old. It was a miracle that no one was injured or killed due to the activity level of our street at the time.
- Cincinnati, OH, USA
The consumers vehicle jumped out of park and into reverse, causing injuries. (attorney for client).
- Commack, NY, USA
While parked, the vehicle's transmission slipped out of gear, rolling down an incline and traveling about 500 feet before hitting a mailbox and coming ot rest on a neighbors front lawn.
- Fayetteville, GA, USA
When shifting vehicle from drive to reverse there is a clunknig noise coming from underneath of vehicle. Dealership is aware of problem.
- Chicargo, IL, USA
Vehicle was idling in park while putting on seatbelt. Suddenlyand without any warning, vehicle shifted into reverse. Had to slam on brakes, hard to stop. In the process driver had injured his back due to jerking of the vehicle and brakes being applied.
- West Bloomfield, MI, USA
On July 4, 2000, our 1999 Jeep Cherokee jumped from park into drive and covered approx. 40 feet before plummeting into a hole being dug for the foundation of our new home with our then 15-mo. Son inside. The Jeep flipped onto its roof trapping our son (who had fallen asleep inside) upside down within inches of more than a foot of water that had collected at the bottom. Fortunately we were able to rescue our son who was uninjured. The Jeep was in park with the ac on full and was stationary for more than 15 minutes on level ground before jumping into drive. I have pictures of the Jeep at the scene and the conditions prior to the accident, as well as a police report. I would like to help make sure no one ever has to experience something so horrifying (and potentially fatal) again.
- Stoutsville, OH, USA
I am experiencing a problem where the my auto is idling in park and then lurches into reverse. I have contacted the dealership and they are treating me like what I describe is impossible and ignoring my complaint. I have a date scheduled for repair and its my guess the people at Chrysler know that this is a major defect in the auto and are trying to sweep it under the carpet. Also my transmission is dragging they acknowledged that problem and are to repair it soon. I wish I had never bought this death trap. I have also talked with several other Jeep owners and most report some problems when the auto is in reverse.
- Chicago, IL, USA
Possibly came out of park in driveway. Rolled back into my parked truck. Extensive damage to Jeep door. Had to have it replaced.
- Pataskala, OH, USA
While vehicle was in park at a gas station car jumped out of park and into reverse, crushing consumer's leg. Consumer was unable to work for months. Dealer has yet to be contatced.
- Tulatin, OR, USA
Car was put into parking spot in front of apt building. Park setting of auto transmission was engaged. Vehicle was left running. Parking brake was not engaged. Driver began to exit vehicle noticed vehicle was moving forward. Driver got back into drivers seat to attempt to stop vehicle. This parking spot has only a small curb in front of parking spot. Beyond the curb is a steep bank. Car proceeded over curb and as soon as front wheels went over curb car traveled down embankment, struck 2 vehicles and came to rest. I noticed 2 1998 Jeep Cherokee have been reported to ODI for same problem.vehicle had some visible damage but may be totalled for damage to frame.
- Roanoke, VA, USA
During manufacturing of vehicle the shift park lock was not adjusted properly causing vehicle ignition key to stick in ignition when in park. Mjs
- Murfreesbo, TN, USA
- Baton Rouge, LA, USA