10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 15,456 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Crash - I rear ended another vehicle in my 1999 Jeep Cherokee sport. I was braking when the car suddenly accelerated, driving me into the vehicle in front of me. This has happened before, but only this time did it result in an accident. I took it to a certified Jeep dealership and had the service department check it out. They said nothing is wrong with it. I am pretty nervous about this. I know how hard I was braking, and it just didn't matter. The car was working against me. I had to throw it into park just to stop the car.
- San Leandro, CA, USA
The vehicle was put into park, driver got out of the vehicle, and left the door open. The vehicle went into reverse, and hit the wall, and the driver's door came off. Driver jumped back into the vehicle and applied the brakes. Jeep, Grand Cherokee Laredo,1999.
- Niles, MI, USA
The vehicle stalled and shut down without prior warning. Dealer was aware of the problem. Ts gear shift selector light was inoperative. Transmission shifted hard and slipped on acceleration. Found wrong fluid in transmission. Ignition cylinder loose. Dealer advised this was normal. Transmission banged when put in reverse.
- Baltimore, MD, USA
Consumer states that while driving the vehicle will not shift gears. Had vehicle serviced, was infromed that the transmission was shot. This is a common problem, parts is back order.
- Miami, FL, USA
When shift into park, vehicle will lunge forward and then roll back on any level of road surface.
- Cold Spring, KY, USA
Jeep lemon!!! terrible vehicle, terrible company!! this vehicle should be recalled immediately for these two issues, among others! I have almost rearended someone, by lookingback to see if I was rear ended due to the hard shift. The brakes shake so much under braking that I did rear end someone, however there was no noticable damage to either vehicle.
- Fishers, IN, USA
When consumer shifted vehicle into gear there was a clunking noise. Dealership was aware of problem.
- Heath, TX, USA
The rear axle has a egineering defect, admitted by Chrysler, that cause the transmission to slip at start and stop. They have said some cars have it and some don't. mine does. The rental they gave me which was identical didn't have the problem. I have had it in 4 times in 6 months and they have finally told me they consider it "within limits" even though some of the same vehcile don't have the problem an others are really bad. I can't even resell the vehicle due to the problem. They "altered" my transmission where it attaches to the axle to "assist" the problem. They also "altered" the springs. I'm concerned what they actually did to my care and it's safety at this point.
- Lakewood, CO, USA
While driving and coming to a stop transmission will not shift down to low gear, and at times will completely shut down, cause unknown. Dealer can not identify the cause of the problem.
- Dothan, AL, USA
Clunking/garbling sounds resonating from the transmission/transfer case shift boxes. It occurs when the transmission is in any drive position(od, 3, or 1-2). The dealer didn't believe it was a problem when I voiced my concerned upon intial delivery of the vehicle. However, the sounds have become increasingly louder over the past several months. My 1988 Jeep Cherokee 4X4 didn't make these sounds, even after 197K miles.
- Round Rock, TX, USA
Constant grinding/garbaling sound (heard in interior of vehicle) coming from transfer case linkage area. Can be heard at all speeds and seems to vary in intensity when make any kind of turn.
- Durham, NH, USA
- Maple City, MI, USA