Took the vehicle to Cambridge Auto Repair San Antonio,Texas. This business boasts of its abilities on A.M. radio like Frick and Frack of NPR. Well, after trying to fix my wife's Jeep with the replacement of already new Cam and Crank sensors and offering to guarantee this would cure the intermittent power losses that were experienced by us and the Cambridge people. They didn't solve the problem and refused to continue to work on the vehicle at their own expense as they promised to do. I have phone recordings of them offering to fix the car, no matter what the expense, if the their Cam and Crank replacement didn't work.
Next step: Dispute credit card payment, file a small claims action, report them to the Texas Auto Repair regulatory agency and continue to report this story all over the internet until they wish they had never started an auto repair business.
I've been screwed over by nearly every auto repair shop in existence – Midas, Sears, Winston Tire and Auto, Firestone, Goodyear and many other smaller auto repair facilities.
They either sell you parts you don’t need or f_ _ k up the repair and want charge you anyway or say the problem was something else and you will have to pay more after you have already paid for parts that didn’t fix the problem in the first place.
Took the vehicle to Cambridge Auto Repair San Antonio,Texas. This business boasts of its abilities on A.M. radio like Frick and Frack of NPR. Well, after trying to fix my wife's Jeep with the replacement of already new Cam and Crank sensors and offering to guarantee this would cure the intermittent power losses that were experienced by us and the Cambridge people. They didn't solve the problem and refused to continue to work on the vehicle at their own expense as they promised to do. I have phone recordings of them offering to fix the car, no matter what the expense, if the their Cam and Crank replacement didn't work.
Next step: Dispute credit card payment, file a small claims action, report them to the Texas Auto Repair regulatory agency and continue to report this story all over the internet until they wish they had never started an auto repair business.
I've been screwed over by nearly every auto repair shop in existence – Midas, Sears, Winston Tire and Auto, Firestone, Goodyear and many other smaller auto repair facilities.
They either sell you parts you don’t need or f_ _ k up the repair and want charge you anyway or say the problem was something else and you will have to pay more after you have already paid for parts that didn’t fix the problem in the first place.
When is this unethical behavior stop!!!
- rossbrady, San Antonio, US