10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
82,978 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2000 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

problem #14

Jan 022018

Cherokee

  • 180,000 miles
Brake light started coming on intermittently, but is now on constantly. Once in a great while it will not light up when starting the car, but most of the time it comes on when starting the car and stays on continuously.

- Coatesville, PA, USA

problem #13

Nov 022018

Cherokee

  • 237,318 miles
Engine leak bad seat and brake light I need some help please replace rear wipe,

- Wymore, NE, USA

problem #12

Mar 172012

Cherokee

  • 150,000 miles
The contact owns a 2000 Jeep Cherokee. The contact stated that the air bag warning indicator was consistently illuminated. The failure recurred each time the vehicle was started. The vehicle was taken to the dealer and was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: (air bags) and 15V046000 (air bags) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The approximate failure mileage was 150,000.

- Owings Mills, MD, USA

problem #11

Feb 032015

Cherokee 4WD 6-cyl

  • miles
Air bag warning light is staying on all the time. I'm concerned the airbags will go off unnecessarily or will not work when they are needed to. This warning light has been on for a long time. I'm just not sure of the date I first noticed it.

- Burnham, PA, USA

problem #10

Jul 012013

Cherokee 8-cyl

  • miles
Airbag warning light and chime goes off constantly.

- Marietta, GA, USA

problem #9

Mar 142013

Cherokee 6-cyl

  • miles
Air bag light on (don't know if it will work if needed), horn won't work, cruise control wont work = clockspring. Safety issue. No horn no airbag.

- Bakersfield, CA, USA

problem #8

Nov 032011

Cherokee 6-cyl

  • 156,000 miles
Air bag light started to come on and off intermittently. On the second day it came on and stayed on. On the second day I also noticed no horn and no cruise control. All indications are that it is the clock spring. Emailed Chrysler to see if it was a recall or safety covered item. They stated no that the entire cost to replace it will be mine $300 plus dollars. From my understanding Chrysler is having problems with a lot of clock springs. I feel they should cover this item as it is not an item that should fail that easily.

- Omer, MI, USA

problem #7

Sep 202010

Cherokee

  • 110,000 miles
2000 Jeep Cherokee sport airbag warning light illuminates randomly and repeatedly. Not related to actual airbag deployment. It may render airbag unusable. Dangerous condition. Common consumer complaint. All passenger window actuator switches are unusable. Windows will only work at driver panel. Safety issue if passengers have to open windows.very common consumer complaint. Obd error codes are inaccurate (especially when applying to emission control systems P0441, P0442). Diagnosis often lead to unneeded repairs and costly replacement of sensors and computer without cause. Common consumer complaint. Driver seat support structure breaks. Even when driven only in ordinary driving conditions and not stressed unusually. Must be rewelded or replaced. Seat is no longer structurally safe. Common consumer complaint all of these are design issues and not service/maintenance related.

- Oak Park, CA, USA

problem #6

Jan 102010

Cherokee

  • 157,000 miles
2000 Jeep Cherokee clock spring assembly has failed. Air bag and horn will not work. Chrysler state cost to repair $249 +.

- Wabash, IN, USA

problem #5

Aug 062007

Cherokee 4WD 6-cyl

  • Automatic transmission
  • 75,373 miles
Cruise control, horn not working, airbag light on. Defective clockspring"?"

- Plainfield, VT, USA

problem #4

Jul 262007

Cherokee

  • Automatic transmission
  • miles
On July 26, my son had a front impact wreck in his 2000 Jeep Cherokee sport that totaled the car, however neither the driver's side airbag, not the passenger's side airbag deployed. As a result of this crash, my son, who was driving hit his head on the steering wheel and required 11 stiches and my other son, who was the passenger in the car sustained a head injury requiring 8 sticthes as well as numerous impact bruises. Injuries were minimized because both sons were wearing their seatbelts.

- Newberry, SC, USA

problem #3

Mar 142007

Cherokee 4WD 6-cyl

  • Automatic transmission
  • 53,000 miles
The clockspring in my 2000 Jeep Cherokee failed. As a result of this I lost all functions in the steering wheel. Including a operable airbag and horn.

- Woodburn, IN, USA

problem #2

Aug 202003

Cherokee 4WD 6-cyl

  • Automatic transmission
  • 43,000 miles
Airbag light stays on and horn doesn't work.

- Orland Park, IL, USA

problem #1

Jan 212003

Cherokee

  • Automatic transmission
  • miles
I have a 2000 Jeep Cherokee sport and the airbag light stays on now. I took it to the dealer and they say I need to pay for a $300 clock spring part to fix it. I checked the computer and seen numerous problems with the Jeep airbags not working. Has there been a recall on them" and if not if there's been so many cases of problems with them not working correctly is there anything being done to protect the consumer" thank you

- Milford, PA, USA