I have tried to reach out to transamerican auto parts in regards to recall 18E-072 and after being on hold for hours and multiple emails, I am not able to contact them.

- Cincinnati, OH, USA

Monroe shock absorber, model 550017; unit code P154H1 after two years of light service in California the unit was removed to install a load supporting model 58914. Unit 550017 was functioning well with no visible signs of damage / malfunction. This shock absorber exploded upon removal from the lower mount.. the lower section was driven to the floor being propelled by compressed gas and oil. The upper section fell harmlessly to floor. There are no injuries or damages associated but that is a matter of fortune, not design. The retention mechanism has no safety design feature to prevent this. This should not be the case with gas charged shocks. Information supplied with the units make no mention of this possible failure.

- Thousand Oaks, CA, USA

Death wobble in front end...

- Atlantic, VA, USA

When driving my 2000 Jeep Cherokee sport at 45-50 miles an hour the Jeep violently shakes from the front end. I researched this online and come to find out its called a "death wobble" among many Jeep owners. This is a scary phenomena as driving at highway speeds the vehicle wobbles back and forth and violently shakes.

- Staten Island, NY, USA

My Jeep first started to shake violently when I was exiting onto an off-ramp. I pulled off the road; it was awful. I took it to a repair shop and they could not find anything wrong as the issue did not occur again right away. However, as time went on it did. It now happens rather frequently and it is terrifying every time. I have to get it repaired (new track bar) before something tragic happens. Please help! this is a known issue and yet no recall has been issued yet. By the time one is, due to accidents, I will hopefully have mine fixed. Therefore, this complaint is my plea on behalf of other Jeep owners. When this happens, it honestly feels like the front wheels will likely fly off; it's rather disturbing for those in the vehicle and those driving nearby in other vehicles.

- Lansing, MI, USA

I have a 200 Jeep Cherokee sport, 4WD. I also had a 1996 Jeep Cherokee sport, 4WD. Both have the same 2 problems. #1 is a broken drivers seat. The bracket is too small and splits near the bolt holes. You can't drive like this, the current one (2000) started with a small noise when I was exiting the car. The next day it let loose on a bumpy road on a corner. I didn't think much of it the first time with the 1996, which I traded for the 2000, but since it has happened again, I did some research and it is a common problem. I stumbled onto this site: vlane.com/poll/30/2001-Jeep-grand-Cherokee-has-your-driver-side-front-seat-broken-on-this-Jeep problem #2, and more serious is a huge wobble, shimmy, shake problem at around 50 mph. So much so that you feel as if the car is going to be thrown off the road or flip. Also this problem developed on my 96 Jeep before I traded it for this one, and now has started on this 200 Jeep, so again seeing a pattern, I did more research and found more people with this problem. Here is just one site: townhall-talk.edmunds.com/direct/view/.F0E6F51/0 please help! these are safety issues not to mention possible design flaws that are costly to repair. Thank you.

- Cresco, PA, USA

While driving at high speeds steering wheel vibrated. Dealership was notified, but did not resolve the problem.

- Glocester, RI, USA

When driving about 55 mph vehicle shakes. Took vehicle to dealer who cannot remedy problem.

- Riverview, MI, USA

Consumer complains of the steering wheel having a slight shimmy, Goodyear wranger rt/S tires (P225 75 R15) have been rotated and balanced and the problems still occurs, the shimmy could be due to a suspension problem or tire problem.

- Manteno, IL, USA

While driving about 55 mph steering wheel will start vibrating. Could feel it on passenger side, and in front of vehicle.

- Eynon, PA, USA

Since the first day of ownership of new Jeep Cherokee 10/3/1999, there has been a grinding sound coming from the 4-wheel drive transfer case. Selling dealer replaced transfer case lubricant. Mechanic said Chrysler used "substandard" lubricant. Grinding continued. Repeated attempts for selling dealer (begnal motors) to fix were not successful. Differential replaced at 9585 miles by sawyer motors in saugerties New York. Metal shavings found in transfer case. Warping in gear bolt holes. Dealer said transfer case should be "pristine" at 9,000 miles. Grinding returned at 13,000. Worse on deceleration and during rain. Jeep zone rep. Says Chrysler is aware of the problem. Doesn't know how to fix it. Even said problem is "normal". this exact problem reported several times by ntsha in 1999 model. On 6/19/2000 Chrysler rep. Wants to replace entire transfer case. Value of vehicle has been reduced. Will lose 5,000 if I sell now. Unsure of safety issues. Chrysler customer support is shameful. They have lost records of my calls. However, Chrysler rep explained if 4-wheel drive lever is placed in the wrong position, damage can occur. Sawyer motors owner bob siracasano says he drove another 2000 model that didn't make the sound. Zone rep. Peter hewitt says he cannot guarantee that once the transfer case is replaced, the sound will not go away. This unacceptable. This is a defect. Do you agree? I have had a loaner car for 21 days. I spent $24,000 and now know Chrysler has a trackrecord of using poor quality parts, bad customer support and uncooperative dealerships. Consumers need the NHTSA to stand up for us! please investigate. Thank you.

- West Hurley, NY, USA

While traveling at 40-45 mph vehicle commenced to vibrate/shook, followed by engine check light coming on, and then vehicle lost power. Dealer notified, and had vehicle towed into shop. Informed consumer that the electronic control module had failed and needs replacement. Provide further details.

- Stafford, VA, USA