10.0
really awful- Crashes / Fires:
- 2 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 24,200 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While the vehicle was parked with the engine off, the vehicle rolled and hit another vehicle. The manufacturer sent a representative to assess the problem.
- Leguna Beach, CA, USA
2000 RHD Jeep Cherokee, for postal delivery. Transmission leak/mechanical noise and needed replaced at 59,000 miles. After 200 miles second transmission leaking and may need replaced due to slippage.
- Georgetown, TX, USA
Severe brake problems with 2000 Jeep Cherokee. There was an ongoing braking problem and difficulty diagnosing the problem. The problem was thought to be the rotors which were cut and replaced (the front pads). The problem still continued. Then the front rotors were diagnosed as being warped and the brakes were 50% worn. There was a tapping noise in the shifting area as well as a rubbing noise in the steering column that comes and goes. (unable to diagnose) the vehicle had been diagnose as the rear brake drums being out of round. The water pump leaked and was replaced along with the thermostat. The comsumer requested a refund
- Hillsdale, NJ, USA
2000 Jeep Cherokee was idling with the engine running in park, no emergency brake on. Exited the vehicle and got a few items from the rear seating, then entered the rear hatch area to get a few more items out. Walking away from the vehicle about 20 yards when I turned around the vehicle was gone. It ended up across the street in an embankment. When I opened the drivers door, the vehicle was not in drive. No one was in the vehicle at the time, minor damage to the front of the Jeep.
- Kennett Square, PA, USA
While insured was traveling North on central started to see smoke and pulled over, vehicle caught on fire, insured stated that fire originated within the engine compartment from the ignition of transmission fluid which expelled from the transmission cooler hose onto hot surfaces of the exhaust system. Claim number 13-7494-462.
- Bloomington, IL, USA
While insured was traveling North on central started to see smoke and pulled over, vehicle caught on fire, insured stated that fire originated within the engine compartment from the ignition of transmission fluid which expelled from the transmission cooler hose onto hot surfaces of the exhaust system. Claim number 13-7494-462.
- Bloomington, IL, USA
Engine blewout while driving at highway speed of 65-70 mph. Dealer notified. *akvehicle jerks while in motion at hywy speeds. The compressor clutch was defective and was replaced. The brakes pulsate when applied. The front rotors was turned. Brakes shudder when braking from highway speeds. The rotors were found to be warped. The engine overheats. The cooling system was found to be under high pressure. The cylinder heads were removed because they were warped. The engine was replaced due to warpage. A bump is felt when coming to a stop. The rear driveshaft was replaced with revised parts per technical service bulletin. The rear end noise is still apparent. A new shaft and yoke were installed. The transmission shofts hard on acceleration in low gears. The transmission control module was reprogrammed. Acceleration is still jerky while in motion and the turn signals and headlights go on and off at random. Consumer asks for reimbursment of monies paid and to have vehicle traded for one that can be trusted.
- Parksville, MO, USA
When car is in drive and coming to a stop consumer hears a rattle. When in park, can't hear anything. The noise was coming from muffler area and the dealer changed the muffler as a possible cause, but the problem still not solved. *
- Dunellen, NJ, USA
When consumer will turn vehicle on there was hesitation. Also, vehicle was hard to put in gear. She contacted Jeep, and vehicle needed transmission. Dealership will replaced transmission on the warranty.
- Tuckahoe, NY, USA
- King George, VA, USA