really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
83,986 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #18

Nov 292013


  • 149,000 miles
Bolts on mounting of seat frame broke through the mount when driving. Almost wrecked when seat came loose and wobbled!!!

- Springville, UT, USA

problem #17

Aug 192013


  • 145,000 miles
Driver's seat LH seat base frame cracked through and broken. Drivers seat became a "rocking chair" with potential to lose control of vehicle.

- New Castle, DE, USA

problem #16

Jun 212012

Cherokee 8-cyl

  • 150,000 miles
Jeep caught fire while parked in work parking lot and it was due to faulty seat heaters.

- Roxboro, NC, USA

problem #15

Mar 012007


  • 56,000 miles
Front driver seat broke loose from floor I went to junk yard and bought another seat cost at the time was 75 dollars and then in 2011 the seat broke loose again I have not fixed it as of this date.

- Melbourne, FL, USA

problem #14

Oct 152010


  • 144,000 miles
The contact owns a 2001 Jeep Cherokee. While driving approximately 55 mph the contact stated the seat began to wobble and would not stay in place. The vehicle was taken to the dealer for diagnostic testing. The technicians stated the seat needed to be replaced but the part was no longer available. The vehicle was not repaired. The approximate failure mileage was 144,000.

- Cedar Park, TX, USA

problem #13

Sep 132006


  • miles
Mounting bracket on the 2001 Jeep Cherokee driver seat has broken, causing the seat to lean back and to the right.

- Kennewick, WA, USA

problem #12

Jan 202010


  • 77,500 miles
Driver side front seat frame broke on 2001 Jeep Cherokee causing seat back to recline on one side towards the rear. I own two identical Jeep Cherokee and it happened to both of them. There are many complaints about this on the internet. I called the dealer and was told there weren't any recalls on this. I think this is dangerous and could very likely cause the driver to lose control of the vehicle and cause a serious accident. Please review and advise. Thank you.

- Rutherford, NJ, USA

problem #11

Jul 012010


  • 92,000 miles
2001 Jeep Cherokee limited: Drivers seat bracket broke for no apparent reason, seat is now unstable/wobbly. Had this occurred while on the freeway it could have led to a serious crash. While researching a fix for the problem I discovered that this is a common issue. Jeep should recall these vehicles and fix this serious safety problem. vlane.com/poll/30/2001-Jeep-grand-Cherokee-has-your-driver-side-front-seat-broken-on-this-Jeep.

- Beaverton, OR, USA

problem #10

Aug 152009


  • 175,000 miles
Driver seat broke at the track connection on the front left corner. Results in an abnormal driving posture as the seat is permanently semi-reclined. Very difficult to replace as this appears to be a common failure and replacement parts are insufficient.

- Jacksonville, NC, USA

problem #9

May 012007


  • 90,000 miles
I own a 2001 Jeep Cherokee. The metal that attaches the seat to the front driver seat mounting has failed in multiple areas leaning the seat back and to the right. The seat is held by one bolt, while the metal is tearing on the others due to the tension. The two drivers are both fit, under 200lbs with good posture - this is clearly a structural defect. The seat angle now causes the driver back and hip pain and in an accident would pose an extreme danger to all passengers. Replacement driver seat is over twice the cost of matching passenger seat indicating that the manufacturer is taking advantage of their defect.

- Kennesaw, GA, USA

problem #8

Apr 282009


  • 108,295 miles
Front seat on my Jeep the frame of the seat broke.

- Warren, MI, USA

problem #7

Oct 012008


  • 80,000 miles
I own a 2001 Jeep Cherokee. The metal that attaches the seat to the mounting bracket has failed in multiple areas. The seat is now loose and leans back and to the right. In my research using the internet I have found may people who are having this same problem.

- Naples, FL, USA

problem #6

Jun 262008


  • 64,950 miles
Bucket seat driver's side has fallen to pieces.

- Cedar Park , TX, USA

problem #5

Jun 202008

Cherokee 6-cyl

  • Automatic transmission
  • 60,000 miles
The contact owns a 2001 Jeep Cherokee. While the contact was approaching a stop, the driver's seat moved upward slightly. He examined the front seat and noticed that it had separated from the seat railing. The contact did not notice any difference in the vehicle prior to the failure. The vehicle has not been diagnosed by the dealer. The speed was unknown. The current and failure mileages were 60,000. Updated 07/29/08 updated 08/01/08

- Cedar Park, TX, USA

problem #4

May 172004

Cherokee 6-cyl

  • Automatic transmission
  • 60,000 miles
When driving consumer noticed that driver's side seat broke off the track. Consumer took the vehicle to the dealership for repairs. The consumer had to pay for the replacement of the seat track because the vehicle was no longer under warranty.

- Chino Hills, CA, USA

problem #3

Apr 122003


  • miles
The drivers seat frame was off track.

- Burton, MI, USA

problem #2

Nov 302002


  • 60,000 miles
While driving, the driver side seat front, snap off from the seat bracket mount, without cause. This resulted in the seat being mobile. The dealership is replacing the part.

- Hartford, CT, USA

problem #1

Jul 092002

(reported on)


  • miles
Driver seat failed, consumer has been wainting 6 months for this part to come in.

- Phoenix, AZ, USA