10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle was at dealer for brake service. Mechanic determined that tie rod sleeve was disconnecting and had to be replaced.
- Pittsburg, PA, USA
I have been concerned about the braking system as the shoes were cracked and needed to be replaced at 5745 miles. At 12503 miles the rotors needed to be resurfaced. Now at 15, 200 miles I still feel a vibration upon applying the brakes and the service department has been very patronizing. They state it's my tires. The Goodyear tire dealer stated that if there is vibration upon applying the brakes it is not the tires but it is the brakes. The service department at action motors has been stalling me so that the car reaches 18000 miles and will be ineligible for the lemon law return. I believe there are other Jeep owners with the same problem. I've spoken to several Jeep owners and they stated they had the same problem.. unfortunately I did not get anyone's names and addresses but I believe that the NHTSA should investigate all the service records of the Jeep Cherokee to ascertain how many persons had problems with the braking system. Thank you rosalie cicogna.
- Somers, NY, USA
@ 3000 miles car shudders when braking, told operating to factory specs. Independent mechanic said no, dealer turned rotors, @ 7500 problem recurred, @ 11,000 other dealer replaced rotors as originals were too warped to machine, @ 15,000 same problem, @ 18,000 dealer again machined rotors as a "goodwill service. "
- Santa Clarita, CA, USA
While driving on highway at 70 mph and without warning, headlights went completely out causing poor visibility which resulted in an accident, consumer rearended another vehicle causing one injury, upon impact the airbags did not experience deployment, consumer had been to dealer several times due to taillights inoperable and headlamps inoperable prior to accident, dealer replaced fuses and found connector's loose. Consumer states front end pulled to the left while driving, dealer found no problems. Consumer states on normal braking, pedal goes to the floor and during above mentioned accident brakes locked causing a block of skid marks, prior to accident when dealer could find no problems with ABS or hydraulic brake system. Vehicle had stalled on 2 occasions at stops, dealer found no problem and 3000 miles later the stalling occurred again, however dealer still could not find problem, possible engine problem.
- Fort Collins, CO, USA
- Goleta, CA, USA