10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
65,293 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Mar 122015

Cherokee

  • 130,000 miles
Got home shut off vehicle opened liftgate went to bathroom looked out window a fire started from interior light within 10 minutes was a total loss.

- Peterborough, NH, USA

problem #7

Jan 012012

Cherokee

  • 35,000 miles
I have two Jeep Grand Cherokee and have had nothing but problems with both involving the rear tail/brake lights. I have replaced the bulbs on and off for the last 10 years and last year I replace the entire light housing. I am experiencing this with both vehicles and have notice many other Jeep on the road with their tail light or brake lights not properly working. This is an ongoing problem. The tail lights work sometimes but the brake lights may not work at all, very frustrating. When there have been times when the tail lights will work and the brake light will not, both using the same bulb. This is a very dangerous situation when applying the breaks and having the lights on the rear of my vehicle not indicate that I am stopping or in fact making my vehicle less noticeable. I have heard there are numerous complaints for this same problem. I am having the same problem with both vehicles - not a coincident but a manufactures defeat.

- Farmington Hills , MI, USA

problem #6

Jan 132014

Cherokee

  • 176,000 miles
The contact owns 2001 Jeep Grand Cherokee. The contact stated that the drivers side brake light failed to work when the headlights were turned on. The failure was not diagnosed by the dealer. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 176,000.

- Middleboro, MA, USA

problem #5

Nov 212001

Cherokee

  • miles
Don't buy a Jeep! piece of junk. Since I have owned mine the following has broke radiator, seat track, power window motor, brakes, blowout, transmission, headlight covers dulled, multiple rear light outages, inside lights out.

- San Diego , CA, USA

problem #4

Mar 192008

Cherokee

  • 40,000 miles
The contact owns a 2001 Jeep Cherokee. The contact stated that the security system alarm kept sounding in the vehicle. The alarm, horn, and all the lights would activate. The contact would have to wait 30-45 minutes before the failures would stop. The failure occurred while driving or when the vehicle was parked. The dealer installed a new battery to correct the failure. The dealer placed a key in the ignition switch and the key became stuck. The dealer also installed a new computer, which did not remedy the failure. The computer was pronounced as defective and another one was ordered. The replacement computer did not correct the issue either. The manufacturer stated that they would not be able to assist if the failure could not be duplicated. The current mileage was 44,404 and failure mileage was approximately 40,000.

- Dubuque, IA, USA

problem #3

Jul 142006

Cherokee 6-cyl

  • Automatic transmission
  • 70,673 miles
2001 Jeep Cherokee rear brake and turn signal lights repeatedly burn out.

- Fitzgerald, GA, USA

problem #2

Jul 142006

Cherokee 6-cyl

  • Automatic transmission
  • 70,673 miles
: the contact stated that the vehicle's rear brake lights burns out repeatedly. The vehicle has not been taken to the dealers for further.

- Fitzgerald, GA, USA

problem #1

Sep 202001

Cherokee 4WD

  • Automatic transmission
  • miles
There is vibration in the steering wheel. Gears are stuck when trying to change gears. Dealership is aware of problem. Steering wheel does not lock. Consumer feels vibration in steering wheel, gas pedal, passenger door, gear shift, and passenger seat, consumer hears a noise that sounds like it is coming from the rims. Air conditioner switch needed reset. Hood is out of line, drivers side door panel needs replacing and there is a gap at the top of the outside. Engine light is illuminated. Glove box light went out. Upper ball joint was replaced.

- Nile, MI, USA