7.7
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 36,350 miles
- Total Complaints:
- 6 complaints
Most common solutions:
- not sure (5 reports)
- replace system (1 reports)
Reported GPS freezes and I have to turn off car, sit for few minutes. let it totally shut down, restart car. Dealership reset they said works fine sometimes and then just freezes and I have to do the shut down all over again
- Mary L., Sanford, NC, US
GPS worked great when I bought it, but now it hasn't upgraded right or the upgrade is crap. Use Google maps!! This system sucks!
- cetzel, Hummelstown, PA, US
GPS IS REBOOTING ITSELF IN THE MIDDLE OF MY ROUTE IN HEAVY TRAFFCE
- Donna E., Seagoville, TX, US
THE GPS TURNS ITSELF OFF IN THE MIDDLE OF MY ROUTE.
- Donna E., Seagoville, TX, US
This has the worst GPS system I have ever had and I have had about eight cars in the last eight years. This had us going in circles and it took forever to catch up when it recalculated and too slow to tell you when a turn was coming.
- Jill D., Southern Pines, NC, US
It stopped working while taking a trip and I was not familiar with the area. I did not know what exit to get off highway. I called Uconnect and they were no help. They told me I have to have the GPS upgraded. Great. I am on a highway and lost and they told me I have to have it upgraded.
I got off the next exit I could find and found out I went 40 miles too far, and had to drive back the 40 miles then had to ask for more directions. I missed a Metal Detecting Competition Hunt and lost my fee of $200. Thanks Jeep! I called my dealer the next day and was told there has been many complaints about that year's Jeep Cherokee 2014 GPS and Jeep was waiting for Apple to upgrade the Software. Nothing they could do for me until the software is updated. They don't know how long it would take.
- Joe V., Bethlehem, PA, US