10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
22,149 miles

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« Read the previous 20 complaints

problem #72

May 062019

Cherokee

  • 74,030 miles
Leaving my driveway the E-brake activated and I could not deactivate the unit. Called aaa to have the Jeep towed to contemporary automotive. The tow truck driver had a difficult time putting the Jeep on the ramp truck. I am fortunate I was not going 50mph. The service adviser said the problem with the E-brake was that a sunroof drain hose was kinked and water cause the E-brake fail.

- Milford, NH, USA

problem #71

May 152019

Cherokee

  • 70,770 miles
Decelerating on I-75 off ramp to city street, turned off cruse control, Jeep stuttered to a stop when lightly pressing brake pedal. Accelerating cautiously, struggled to accelerate, rmp needle revving high, sluggish acceleration, jolted/stuttered to accelerate to 35-mph then accelerated normal. 4 miles down city street went to decelerate slowly for stop light, "service electronic brake system." Message came on screen, brake pedal became extremely stiff. Brake pedal would not press down as normal. Had to struggle just to get Jeep to stop at busy intersection almost rear ended vehicle in-front of me... placed Jeep in park, turned off & restarted Jeep, as past electrical issues in 2017 have happened with deceleration/acceleration (in 2017 turning off/on Jeep helped(past in 2017 bad battery cell dealership missed had to take somewhere else for correct diagnose/replaced battery)). Light turned green tried to accelerate through intersection to park in parking lot, Jeep barely accelerated to 10-15 mph "service electronic brake system" message came back on after 10 mph was reached. Had to jam down foot to barely move brake pedal 2 cm to come to a stop in the parking lot (almost hit building). Went to put driver side window down before turning off Jeep & driver side window wouldn't go down. Now safety issue might not be covered under warranty /dealership 70,774 mileage. These safety issues should always be covered for full life of warranty not just to 60,000 miles!!!!!

- Toledo, OH, USA

problem #70

Apr 152018

Cherokee

  • 43,600 miles
The contact owns a 2014 Jeep Cherokee. While at a stop sign, the vehicle shut down, the brakes lost power, and the anti-skid and check engine warning indicators illuminated. The manufacturer was made aware of the failures and informed the contact to take the vehicle back to the dealer from where it was purchased. The contact took the vehicle back to regal Nissan (770-998-8686, located at 1090 holcomb bridge rd, roswell, ga 30076) and was informed to call a Jeep dealer. The contact called robert loehr Chrysler Dodge Jeep Ram srt and Fiat at 770-382-5885 (located at 567 E main St, cartersville, ga 30121) and was informed to take the vehicle back to the Nissan dealer from where it was purchased. The vehicle was not diagnosed or repaired. The failure mileage was approximately 43,600.

- Acworth, GA, USA

problem #69

Feb 082019

Cherokee

  • 67,758 miles
I parked my car on main street in town to pick up my mail. When I got ready to leave my emergency parking break was on. ( I never put E brake on, bit did it by itself) I tried to disengage but it would not. I had to have car towed and it cost me $611.28 in repairs. We were told water and corrosion was found in electric parking brake module and connector. I have been researching this and have found there are several complaints. We called Jeep who told us there was an issue with the E brake but my VIN number didn't match. Obviously it should. Very frustrated with Jeep at this point. Water should not be getting into the module. That is a manufacturer deffect and should be covered as such and recalled.

- Almond, NY, USA

problem #68

Mar 062019

Cherokee 4-cyl

  • Automatic transmission
  • 65,000 miles
My Jeep Cherokee electronic parking brake has come on by itself and it cannot be turned off. This first happened at the end of last year and I brought it to the dealer and I had to pay for the electronic parking brake switch to be replaced. Last week it happened again and I brought it back to the dealer and they told me that now the electronic parking brake connector and electronic parking brake module both need to be replaced at a cost of $1500 plus. Doing a search on the internet reveals that this is a common problem with Jeep Cherokee. I am afraid to drive the vehicle as this can happen anytime and it is unsafe. To drive. Looking on the Jeep website they have issued a service bulletin that covers the exact issue - electronic parking brake module connector water intrusion. The problem that they claim is due to water damage and it is in a spot where I find it hard to believe any water can get in.

- Pelham, NY, USA

problem #67

Feb 262019

Cherokee

  • miles
Car dashboard displays "service park brake" and "4WD system temporarily unavailable". car is stationed. When putting car on drive, it does not move when accelerating. Emergency parking button was looked into and it did not resolve the issue.

- Milwaukee, WI, USA

problem #66

Mar 142017

Cherokee

  • 2 miles
The transmission slips and when your oil is low the car dies on you the car has died on me and on highways back roads pulling out of my driveway transmission is slipping all the time

- Strongsville, OH, USA

problem #65

Dec 012018

Cherokee

  • 156,000 miles
While driving on a 4 lane highway at 65 mph the vehicle partially lost power and would not accelerate, up shift, or ownshift, the brake lights started flashing, along with many other lights on the dash including check engine. I pulled over to the side of the highway and shut off the Jeep. I waited a minute then started it back up. The service parking brake message was on the message center, the odometer is blinking, and 4WD is temporarily unavailable. I had it looked at by a mechanic and they showed me the park brake module had water intrusion and was very much corroded.

- Greene, NY, USA

problem #64

Aug 012017

Cherokee

  • 28,815 miles
The contact owns a 2014 Jeep Cherokee. While driving down a hill, the contact depressed the brake pedal and felt an abnormal vibration. The failure occurred during inclement weather. The brakes had been inspected several times, but the dealer (elm grove Dodge Chrysler Jeep Inc., 2538 national rd, wheeling, wv, 304-243-1999) was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 28,815. The VIN was unknown.

- New Matamoras, OH, USA

problem #63

Oct 022018

Cherokee

  • 25 miles
It vibrates it revs up when in gear it shakes code U11C2, U0001000, U04200, U010100, U000288, U012100.

- Corcoran, CA, USA

problem #62

Sep 062018

Cherokee

  • 75,000 miles
My wife was driving the car on the highway and suddenly lost power and began slowing down. Fortunately no accident happened. The dashboard showed that it had transmision problems. When we bought the car we mentioned the sales person that we felt that the transmission wasn't working good but he answered was that this was something normal. The dealer fixed the break booster about a year ago but the car still shows a low break. This happened when my wife was driving the car and the car suddenly stoped in the middle of the street.

- Fort Worth, TX, USA

problem #61

Oct 102017

Cherokee

  • 37,000 miles
The contact owns a 2014 Jeep Cherokee. While driving 65 mph in the rain, the windshield wiper motor failed and the exterior and interior lighting shut off. The contact coasted the vehicle to the side of the road. Once the vehicle was restarted, the lights turned back on and the vehicle operated normally. The vehicle was taken to bemidji Chrysler center (located at 755 paul bunyan dr nw, bemidji, mn 56601, (218) 751-8006) where it was diagnosed, but a failure could not be found. In addition, while driving 35 mph, the steering wheel seized and the brake pedal failed to stop the vehicle when it was depressed. As a result, the contact crashed into a fence. There were no injuries. A police report was not filed. The dealer was not notified. The manufacturer was notified of the failure and did not assist. The vehicle was able to be driven from the scene and was not diagnosed for the brake and steering failures. The approximate failure mileage was 37,000.

- Bagley, MN, USA

problem #60

Sep 022018

Cherokee

  • 105,000 miles
Emergency brake locked up when parked without being engage. Auto brake was not on.

- West Lawn, PA, USA

problem #59

Aug 202018

Cherokee

  • 18,500 miles
Twice, I was driving at 35 mph or less and the brakes engaged automatically all on their own, slamming on the brakes flashing "brake" message in the instrument panel and stopping the car while in motion.the city road was dry both times.first time June 12, 2018, traveling 27 mph, there were large construction barrels along the road on the right side, cars on left, the car in front was 1-1.5 car lengths away, my car was in the right lane, no items on the road surface, my car stopped in the middle of an intersection.dealer couldn't find a stored message or any problems.second time, August 18, 2018, driving in the left lane, grass median with trees, no cars close (all were at least 2-3 car lengths away), nothing on road surface, about 30 mph, on a city street. Dealer again couldn't find anything.this is very scary. How do I know if it won't happen again while driving at a higher speed and the car stops abruptly and I get rear-ended and die?

- Sarasota, FL, USA

problem #58

Aug 112018

Cherokee

  • 29,000 miles
Emergency brake in gaged. Could not shut it off. Couldn't move vehicle. Had to be towed by aaa.

- Brooklyn, NY, USA

problem #57

Jun 232018

Cherokee

  • 78,000 miles
Auto hold for brakes turns on without any warning or reason while driving.

- Maple Heights, OH, USA

problem #56

Apr 152018

Cherokee

  • 60,000 miles
The electronic parking brake engaged and would not disengage. Happened twice once while driving once when the vehicle was stopped. Towed to a dealership, after 4 weeks the only solution was to completely rewire the entire vehicle. Claiming it is not covered under warranty. Dealership informed me that there was water intrusion.

- Arlington, TX, USA

problem #55

Mar 122018

Cherokee

  • 29,000 miles
I took my Jeep into clear lake jeep3 times and stll not fixed the car came to a stop the ebrake engaged all 3 times I was on the highway came to a trafic light and stopped and when I put my foot an the gas the car jurked forward and would not move because the ebrake eniaged lucky I was not on the freeway I could have been killed I see this is happeningto other people with 2014 Jeep please help

- Pasadena, TX, USA

problem #54

Feb 132018

Cherokee

  • 58,000 miles
While driving about 60 mph the car lost all acceleration and slowed very quickly, the engine light came on and the assist emergency brake light came on ( I think that was what it said. As I pulled to the road side there was little no rpms. I shut the car off and waited, restarted and still no rpms. I disconnected the battery after googling the problem and restarted and lights where all gone. This was great for about 4 days and maybe 300 miles and again it happened. This time I had my cade reader and received a P1dcd code, I did not clear code but shut engine down and restarted. The car ran with rpms ok but was a bit sluggish. I called dealer when I got home and they said I would have to pay for them to do a diognostic test to figure what the problem is. I drive my kids in the mornings and feel this could lead to a serious accident. I dont feel safe driving it myself let alone my children with me.

- Derby, NY, USA

problem #53

Dec 302017

Cherokee

  • 70,000 miles
After filling my tank with gas I turned onto a nearby roadway and felt my car sputtering and jerking. As I came to a slow stop at a stop light my car abruptly slammed to a stop and made a loud bang/slamming noise and prompted me to shift to park and restart the car. I followed these commands and the car would not move. As soon as I would shift out of park the loud slamming would occur again and I began to smell fumes so I stopped trying to follow the prompts. I put my car in neutral and pushed my car out of the moving traffic lanes and got it towed. The dealership claimed nothing is wrong with my vehicle and gave it back. I have experienced the same issue 3 times since. They replaced an evaporation pressure switch the second time I took my car in and this still has not fixed the issue. The last time the issue occurred I was slowing down on a highway in dense traffic and as traffic started moving again my gas pedal stopped working. I could not accelerate when I pressed the gas I only heard loud revving noises as my car coasted.. when I went to press the brakes and pull off the road I immediately heard the loud slamming noise and my car broke down again in a very unsafe location on the highway. I waited one hour and my car was able to restart and I slowly got it off the highway with my E-lights on. I will be taking it to the shop after the new year.. again. Worst of all after looking into this issue online I see it is common among Jeep vehicles. Not just the Cherokee. Happens after I gas up. It is extremely unsafe as I have almost been rear ended at high speeds by other cars on the roadway. Has been listed in forums as somesort of rollover fuel valve. Please investigate before more serious injuries or even death occurs assuming that hasn't already happened. Also please note that since the work they did on 2nd visit to dealer I have had check gas cap and engine lights

- Houston, TX, USA

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