The shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.also while at a stop light the vehicle requested me to park, and when returned to drive the vehicle did not drive, I had to turn the car off and back on.

- Lubbock, TX, USA

The shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.also while at a stop light the vehicle requested me to park, and when returned to drive the vehicle did not drive, I had to turn the car off and back on.

- Lubbock, TX, USA

My service shifter keeps popping up on my dash it locks my dash and when my car shifts to different gears it lags

- Lubbock, TX, USA

Went to my dealer because the kept texting me to do this recall. I was not having any issues with my vehicle. While there, service manager told me my car was throwing a code service shifter and was like that when I came in today. I said that it wasn't like that when I came in. He told me it was a sensor and it would be 700 plus dollars to fix it. Again I told him there was nothing wrong when I came in and I refused the repair. I googled this issue on cargus and seems the whole Jeep community is having the same issue. When the code service shifter comes on it blocked all the digital read out including speedometer so you can't see your speed. I don't know if this is real or a bad situation and what the car will do, if it truly is a shifter malfunction. This makes it very unsafe and scary to drive.

- O Fallon, MO, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds in 2nd and 3rd gear, the engine revved up and the vehicle shuddered and hesitated. The vehicle was taken to crown Chrysler Dodge located at (2120 chatman rd. Chattanooga tn.) who diagnosed that the transmission was defective and need to be reprogrammed. The transmission control module was reprogrammed however, the failure recurred. Additionally, after refueling the vehicle stalled on several occasions. The cause of the failure was not determined. Upon inspection, it was discovered that gear fluid leaked from the rear driver side differential axle bearings. The cause of the failure was not determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,000.

- Ringgold, GA, USA

I was driving my car on the city street going to the grocery store and it was making a weird noise. Then every time I came out of braking it would seize up, jerk and make a grinding noise. I took it to a tire plus shop because I thought it might be the brakes. The mechanic put the car on a rack and should me that the transfer case was cracked and leaking fluid. He said that if I drove any further I would have been stranded.

- Collegeville, PA, USA

Transmission shifts randomly stalling out the car while driving at all speeds highway and side streets, , must stop remove key to try to restart after shifting into park

- Villa Hills, KY, USA

The contact owns a 2014 Jeep Cherokee limited. While driving 10-15 mph, vehicle started to shake and the vehicle shifted into neutral independently without warning and lost motive power. Additionally, while at a light the vehicle shuddered violently and stalled. The contact was able to restart the vehicle. The vehicle was taken to jake sweeney Chrysler Jeep Dodge Ram located at (85 w kemper rd, cincinnati, oh 45246, 513) 782-1000) but was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 81,000.

- Cinncinnati, OH, USA

While driving, the vehicle shifts very rough. Whether on the interstate or just driving around town. It also idles very high, and uses a lot of excess gas. Also, when I turn the vehicle on there are times that nothing will appear on the lcd screen, so I am unable to control anything in the car as far as electronics, climate, radio, phone etc. Even turning the vehicle off and then back on does not work. Eventually it just turns back on, while driving. Every once in a while a message will come across the screen stating there is something wrong with the phone in the car and to contact the dealer.

- Sioux Falls, SD, USA

Car shuts off while driving. Leaving me stuck in middle of road and will not turn on for prolonged period of time.

- Egg Harbor Twp, NJ, USA

The contact owns a 2014 Jeep Cherokee trailhawk. The contact stated that while his daughter was driving at an unknown speed, the vehicle made an abnormal noise and stalled with an unknown warning light illuminated. The contact's daughter restarted the vehicle after several attempts. The vehicle was towed to stivers Chrysler Dodge Jeep Ram (2209 cobbs Ford rd, prattville, al 36066) where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 83,000.

- Tallahassee, FL, USA

The contact owns a 2014 Jeep Cherokee. The contacted stated while driving at approximately 10 mph, the vehicle stalled without warning. An errors message was displayed which stated to shift into park then shift to desired gear. The contact was able to safely pull over and allow the vehicle to restart after several minutes. The contact stated the following day the vehicle experienced the same failures. Galeana Chrysler Jeep Kia 180 greystone blvd, columbia, SC 29210, (260)434-4800, was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. The vehicle was not repaired. The contact referenced NHTSA campaign number: 19V447000 (power train) as a possible solution to the failure. The approximate failure mileage was 74,000.

- Columbia, SC, USA

All shifter lights are red and dash screen is locked and says service shifter. Vehicle still seems to drive normal so far but dash screen is locked.

- Blue Springs, MO, USA

Shifter service message on the main screen appeared immediately after getting a recall fixed at the dealership, "marshall motors" in salina. The main screen will not change, all lights on shifter change randomly to different drive modes individually or in groups. I've had some minor issues with shifting but I hear and read about much bigger ones with the same message. There are at least dozens of complaints, on dozens of sites, on this same issue over several years of the product.

- Salina, KS, USA

Service shifter warning came on on all gear indicators lit

- Martinez, GA, USA

Car has service park brake alert light on and will not move at all. Car will shift into neutral and will not go back to park until you mess around with it for a few seconds. Mileage numbers blinking, check engine light on and traction ligjt on. Prior to this, car speedometer started blinking continuously while driving on the highway. This is very scary and unsafe as you are unsure to what is going on with the car as no indicators come on while it is doing it.

- Atlanta, GA, USA

Currently my vehicle is showing an error code for service shifter and all the shifter lights are illuminated. Chrysler Jeep is stating that this part is back ordered and they cannot currently replace the part. My vehicle has also had multiple transmission related complaints including multiple hard shift repair requests. First year of the owning the new vehicle the transmission was replaced. A recall was done on 01/31 and on 02/01 the car would not start and all error codes came on. Vehicle was in motion when service shifter error code came on going about 40 miles per hour. I have uploaded all the service documents from the dealership.

- Maricopa, AZ, USA

I have a 14 Jeep. I went through both recalls with in 3 months my transmission started shifting into neutral randomly around 40 mph. It through a code P0997 low voltage to solenoid F. in a day check engine light went away in a week it came back. Went to dealer paid $1169 to replace valve body. It now shifts smoothly a lot better than it ever have. In my perspective the valve body possibly the reason that the Jeep shifts hard and should be recalled

- Elkhart, IN, USA

It is jerking and hard shifting even with a new transmission. I have had this problem since the purchase of the vehicle. After repair and replacement of new transmission it is still happening.

- Twin City, GA, USA

Vehicle does not go while on incline at a stop, revs to 3K RPM then will spin out tires. Delayed start at stop lights and speed ups. Had recall done software upgrade twice, drives fine for a couple weeks then back to it. Had numerous close calls while pulling out into traffic have to let off gas and accel again and pray it goes...

- Fredonia, NY, USA