10.0

really awful
Crashes / Fires:
15 / 6
Injuries / Deaths:
7 / 0
Average Mileage:
34,382 miles

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« Read the previous 20 complaints

problem #916

Aug 062019

Cherokee

  • 88,000 miles
The contact owns a 2014 Jeep Cherokee. While driving 40 mph, the vehicle seized and the engine revved as the accelerator pedal was applied. When the brake pedal was applied, the rpms increased to high. The "service transmission" message was displayed. The vehicle was taken to larry H. miller Chrysler Dodge Jeep Ram (1800 w 104th ave, westminster, co 80234, (720) 907-0928), but the failure was unable to be duplicated. The dealer stated that a software update was needed and the oil was low. The repairs were made, but the failure recurred. The vehicle was taken to an independent mechanic where an oil change was completed. The manufacturer was contacted and referred the contact to a local dealer. The failure mileage was 88,000.

- Denver, CO, USA

problem #915

Aug 102019

Cherokee

  • 64,310 miles
The contact owns a 2014 Jeep Cherokee. While driving approximately 40 mph, the check engine warning indicator illuminated and "service transmission" appeared on the instrument panel. While approaching a red light, the speed decreased. While attempting to accelerate from a stop, the vehicle did not accelerate. The contact shifted the vehicle into park and drive, and drove home very slowly. The vehicle was not diagnosed or repaired; however, an appointment was scheduled for August 12, 2019 with a mechanic. The contact also received a recall notification for NHTSA campaign number: 19V447000 (power train). The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 64,310.

- La Porta, IN, USA

problem #914

Aug 062019

Cherokee

  • 72,000 miles
When shifting into park all the indicator lights for all gears (prnd) light up while in drive. The vehicle is not in sport mode.

- Lufkin, TX, USA

problem #913

Aug 062019

Cherokee

  • 79,000 miles
My vehicle keeps shifting into neutral & surging while driving every time. It is very scary & dangerous.I saw there has been 2 recalls issued for this problem, S55 &V69 but my VIN# isn't in the list. Is there anything I can do?

- Gulfport, MS, USA

problem #912

Aug 042019

Cherokee

  • miles
When driving my car, the transmission rough shifts unexpectedly causing a jerking movement, very scary to drive when this happens.

- Leominster, MA, USA

problem #911

Jun 132019

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact stated that he did not receive notification of NHTSA campaign number: 19V447000 (power train) until he attempted to sell the vehicle. The contact called bob baker Chrysler Jeep Dodge Ram at 760-431-3000 (located at 5555 car country dr, carlsbad, ca 92008) and was informed that the parts were not available. The contact stated that the recall limited the contact's ability to sell the vehicle at its full value. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Vista, CA, USA

problem #910

Aug 052019

Cherokee

  • 0 miles
The transmission is constantly messing

- Tavares, FL, USA

problem #909

Aug 052019

Cherokee

  • 40,000 miles
The vehicle unexpectedly shifts to neutral when driving. It has always been at lower speeds fortunately. This has happened many times in the past and I take it to the dealership.. they do something for an hour or two and then it works okay for maybe a year before the issue starts happening again. Need new transmission!

- Ardmore, PA, USA

problem #908

Aug 032019

Cherokee

  • 99,950 miles
Started my vehicle from park, and noticed that the indicator lights next to the shifter were all red.

- Alpena, MI, USA

problem #907

Jul 262019

Cherokee

  • 45,000 miles
Starting May 2019 the transmission lights/check engine light started coming on when placing into gear and it was like being in neutral. May 2019 the dealer did a flash update. June 28th lights came back on, when shifting gears no power, feels like you are in neutral. This is what started in May. A week later the dealer changed the power module for the transmission. Two weeks later it's back at the dealer where it has been sitting with the exact same issues of shift into gear and feels like you are in neutral. When the gear finally catches it takes forever to get out of 1st gear. This time they are replacing the valve body on the transmission. They tried to replace the transmission, however, they were told there are no transmissions in the states and would have to come from over seas. In about 140 days. What exactly are consumers supposed to do for 140 days? we have put enough money into this Jeep when Jeep knew they had problems and have taken no responsibility for them. Jeep needs to step up to the plate and fix their product and reimburse all monies consumers have spent. Renting a car is not cheap!

- Dundee, OR, USA

problem #906

Aug 022019

Cherokee

  • miles
Vehicle will have jerk and knock during acceleration. It's occurring more often in the last month. It also lost power to the transmission causing it to cut off. It is dangerous while driving and I never know when it would occur

- Newport News, VA, USA

problem #905

Jul 242019

Cherokee

  • 29,000 miles
Driveshaft has gone bad at 29,000 miles. Shudders at slow take off and driveshaft causes knocking sound from bottom of vehicle when accelerating

- Clinton, IA, USA

problem #904

Jul 242019

Cherokee 6-cyl

  • 65,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was included in NHTSA campaign number: 19V447000 (power train). While driving approximately 50 mph, the vehicle would not shift into high gear and caused the engine to rev. The contact took the vehicle to larry H. miller Colorado Jeep (350 S havana St, Aurora, co 80012, (720) 262-2215) and was informed that the remedy was not available. The manufacturer was notified. The vehicle was not repaired. The failure mileage was approximately 65,000.

- Aurora, CO, USA

problem #903

Apr 172019

Cherokee

  • 3 miles
Transmission slips into neutral

- Palm City, FL, USA

problem #902

Jul 222019

Cherokee

  • 130,000 miles
Transmission service light turns on intermittently, irregular jerking or disengagement of the transmission. When the car is turned off and turned it back on then no issue or slipping with transmission.

- Lynnwood, WA, USA

problem #901

Jul 172019

Cherokee

  • 82,000 miles
My problem started about two weeks ago when I went to put my car into reverse from park after having just started it and it drove forward instead of backwards. I had to put it back into park then back into reverse before it would go backwards (no I was not on a hill I was flat, the car was acting as though it was in drive instead of reverse). Then it progressed to I went to change from park to drive and the engine just reved when the gas was pressed (acting as though it was in neutral) and I yet again had to put it back into park and turn it off to get it to go into the right gear. Then it progressed to my battery not working properly and my car not wanting to start up right away. And it got even worse to the point my car now says I need service on the shifter. I have had this car for 9 months and I drive it 10 miles a day (to and from work combined) 5 days a week and hardly ever anymore than that. I had never had any problems with it before this week and now all these problems are popping up at once.

- Morgantown, WV, USA

problem #900

Jul 052019

Cherokee

  • 105,380 miles
Takata recall:the car doesn't shift properly, the car takes forever to drive forward and makes a loud noise when reversing. I've had the vehicle for 8 months. Sometimes it goes up to a high RPM before it shifts to the speed it needs to be at. The car doesn't take off fast enough. (approximately 12 seconds to go from 0-60mph) I was driving on the freeway when the car suddenly entered limp mode and the check engine light was on.

- Minneapolis, MN, USA

problem #899

Jul 182019

Cherokee

  • 50,000 miles
Vehicle stalls while driving. Taken to stetler Jeep in york pa 3 times and thornton Jeep in red lion, pa 2 times. They will do a "software update" or blame it on the oil being low or oil getting past the oil filter. They will say it's fixed, it will work for a few months and then the issue will reoccur. Car will stall/shut off while driving and a transmission service message comes up and the car will beep/ring. Car will some times work again if restarted and sometimes be inoperable for up to 25 minutes, leaving you stranded on roads and highways and unable to move it to side. Jeep dealerships are not able to fix and just keep saying it needs an oil change, which they are the ones doing. This is been happening for years and is dangerous. Jeep is dismissive of their vehicle just shutting off while driving.

- York, PA, USA

problem #898

Jul 032019

Cherokee

  • 82,300 miles
The contact owns a 2014 Jeep Cherokee. The vehicle lost motive power while driving the contact was almost left stranded the mechanic was unable to pinpoint the failure. The contact stated that while driving at approximately 35 mph, without warning the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to gengras Chrysler Dodge Jeep Ram, 460 Connecticut blvd, East hartford, ct 06108, (860) 289-0246, to be diagnosed. The mechanic was unable to retrieve a fault code. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 19V447000 (power train). The manufacturer was contacted and informed of the failure. The approximate failure mileage was 82,300.

- Manchester, CT, USA

problem #897

Jun 282019

Cherokee

  • 64,245 miles
Transmission stopped working while driving on city street, making left turn. Transmission had to be replaced

- Staten Island, NY, USA

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