While driving 60mph on a highway vehicle displayed a service shifter notification. All shifter lights were lit instead of just drive, which I was currently in. When I was at a stop I shifted to neutral and back to drive and all lights remained on, although the dashboard showed the car recognized the gear it was in. When I shifted to manual and went up and down gears the car did not recognize that change. I turned the car off and then back on and the service shifter notification was no longer there and shifter lights were back to normal.

- Austin, TX, USA

After taking the vehicle to the dealership to address the first recall recall S55/NHTSA 16V 529 regarding vehicle changing gears to neutral causing loss of power it happened again on the highway at approximately 70 mph. Vehicle was taken back to dealership on or about 9/25/19 to address the current recalls however immediately after the lights for every gear all come on which is one of the signs that this is going to occur again and in addition there is now a "service shifter" warning being displayed every other day or so. This problem has clearly not been correctly addressed in the previous recalls.

- Sparks, NV, USA

The contact owns a 2014 Jeep Cherokee. While driving various speeds, the vehicle suddenly decelerated and the "four wheel drive unavailable" message appeared. Also, the check engine warning indicator illuminated. The vehicle was taken to reedman toll Chrysler (300 baltimore pike, springfield, pa) and the transmission was replaced. Later, while driving, the vehicle suddenly shut off. The vehicle was taken to the same dealer where it was diagnosed that the fuel pump was faulty. The fuel pump was replaced, but the failures continued. Later, the water pump was replaced and the transmission would not switch into the park position. The cause of the failures was not determined. The manufacturer was not notified of the failures. The failure mileage was 25,000.

- Philadelphia, PA, USA

The vehicle has a consistent issue of shutting off while driving after refueling. Issue usually occurs within a mile of the gas station. The car will begin stuttering and lunging and will shut off stopped or even at highway speeds. The panel shows a transmission light and engine light and will not function again until after putting it in park, turning off the accessories and restarting the vehicle. The vehicle runs fine after restarting, and will not have the issue again until refueling. The vehicle shutting off on the highway is a very dangerous and nerve-racking experience.

- Melbourne, FL, USA

I took Jeep in to have a sensor replaced (oil pressure) sensor. While at the dealership they also did a safety recall update. After getting the Jeep back the 4 wheel would not engage and neither would the gas pedal. Took Jeep back and they still have not fix. Said the sw update could not have caused issue. Said they reached out to Chrysler Jeep. Jeep will still not engage the 4 wheel and still at the dealership-marks casa dealership in abq-New Mexico. Any assistance would be appreciated or even assist with contacting dealership on issue. Update from him today. It appears more weird issues have arised. Now my Cherokee is autonomously engaging the rear locking diff. For no reason. The service techs don't know what to do. Suggesting replacing the cost is very high. Had no issues till they did the flash on Jeep.

- Rio Rancho, NM, USA

I have a 2014 Jeep Cherokee with 54,105 miles. Five times over the last month while driving, all the gear shift lifts turn red and a message comes up that says service shifter. When I park the car, shut it off and restart, the message is gone and the lights are no longer red. I have red many, many messages of people with identical issues. Please look into this problem.

- Amarillo, TX, USA

A few months after purchasing my new Jeep Cherokee 2014, it locked up. A huge boom sound was made each time I went to shift gears. The dealer sent a tow truck to Transport to the dealer. They then rented me a car. After keeping my vehicle for several weeks the part came in and a repair was made which "fixed" the vehicle for a while. Then a few months later it locked up again, another repair and it took weeks and a rental car. Then after a third visit a new transmission was installed. The car has been alright until this week, Sunday, Sept. 29, 2019, when the exact same thing happened again. I have 80,000 miles on it and only 60 on this transmission.I was not given a rental car this time. They once again did the valve body replacement, etc. So now I am wondering how long before the transmission completely goes out" I was charged $444 for this repair and feel it should have been covered under the powertrain warranty? please explain why it wasn't. I've enjoyed my vehicle when it has been in good working order, however I feel your company should make good on their warranty and product. You should have copies of all of my work performed as it was all done at your Jeep dealership.I have paper copies of my records, however some times when I took it in after purchase. I wasn't always given proof of it being seen. Shouldn't this qualify for a lemon"

- Greenup, KY, USA

While traveling at approximately 45mph, my dash gave me a message "service shifter". this had never occurred in over 81K miles. 100 miles after recall V69 was fixed, I got message twice. It does not leave an error code in the computer. If you turn off the vehicle and restart it goes away.

- Providence, RI, USA

The past four years I have experienced multiple issues and safety concerns with this vehicle. The vehicle unexpectedly shifts into neutral, lurches forward and even stalls out. Multiple times I have been unable to restart the car.this has happened on highways, back roads residential streets. It is vey unpredictable. The steering wheel locks up. I have had it towed to the dealership and have brought it in multiple times. I always get the same response. "we can not duplicate your concerns.'now all of a sudden there is an actual recall for the complaints I have been reporting for years. I have had two cases with Chrysler Jeep, however they do not seem to understand that four years of dealing with an unsafe car is a complete joke. The car is in the shop again. I do not have any confidence that this issue will be resolved.

- Beaufort, SC, USA

About a month ago I noticed that when I started my vehicle all the lights lit up red on my gear display on the counsel. I took my vehicle in for an oil change and was told there was a recall that needed performed that had to deal with the computer update for the shifter. The recall was performed on Sept. 20. since this time my dashboard menu has locked itself on ' service shifter' in addition to all gears lighting up red, 3 times. Once while I was driving down the interstate at 75 miles an hour. Forcing me to pull over turn off the ignition and restart the vehicle to free my dash so I can even see my speedometer. The other two times occurred when starting my vehicle and putting it in reverse.

- Arlington Heights, IL, USA

I have taken my Jeep in numerous times for the transmission it jumps doesn't go into gear.all I here it's fine! I am the original owner I have taken it in for every recall and it still isn't right I have a file on my Jeep

- Homer Glen, IL, USA

Bought the car about 6 months ago started having issues with transmission shifting and took it in and they told me all it needed was a software update and still to this day I have even more issues car don't start at time and then when it does check engine light turns on and when I try to put it on drive I big a big club I noise and you can really feel the car shake from the shift and and says service transmission and then all of a sudden all the service light come of by far the worse car I have ever bought!! and tell this day I still have those issues

- Covington, WA, USA

The contact owns a 2014 Jeep Cherokee. While driving 35 mph, all the gear shiftier indicators and the service shifter warning message illuminated. The contact was able to park on the side of the road and, after turning the ignition off and on, the vehicle resumed normal operation. The contact stated that the vehicle was serviced in August of 2019 per NHTSA campaign number: 19V447000 (power train). The contact called reedman toll Chrysler Jeep Dodge Ram of langhorne (located at 140 old york rd, jenkintown, pa 19046, (215) 690-3770) where it was diagnosed that the shifter needed to be replaced. The vehicle was not repaired. The manufacturer was not notififed. The failure mileage was 62,700.

- Philadelphia, PA, USA

The contact owns a 2014 Jeep Cherokee. While driving various speeds, the vehicle shifted from first into third gear without warning. The contact heard an abnormal popping noise. There were no warning indicators illuminated. The vehicle was taken several times to tri-cities Chrysler Dodge Jeep (Ram 869 E stone dr, kingsport, tn 37660, (423) 799-3403) to be diagnosed, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 71,000.

- Kingsport, TN, USA

I purchased this vehicle used in the summer of 2018. At the time I noticed that it seemed to shift rather hard but didn't think much of it. Over the last year the shifting has gotten worse. It either shifts late while the engine is winding up causing a rather large jump depending on the speed. Or it doesn't shift out of gear at all causing me to slow down on highways and then accelerate again. In the last few weeks it has also started stalling at random times. Sometimes it will stall when shifting from reverse to drive. This morning it stalled while I was maintaining a speed around 30mph on a side street. I was stuck in the middle of the road until I was able to start the engine again. Even though the car was in park it wouldn't start because the computer still thought it was in drive. Issues are becoming more frequent in less than safe situations. These all seem to date back to the release of the vehicle. Either the software wasn't updated before I purchased the vehicle or the software update isn't a permanent fix. Either way it's just a matter of time before this causes an accident.

- Randallstown, MD, USA

Vehicle stalls when proceeding forward from a complete stop. Vehicle will move forward a few feet, disengages for several seconds, and will finally reengage. This issue happens randomly with the 2014 transmission and has put me in danger several times. This transmission also shifts randomly and in a hard fashion. On multiple occasions I thought I had been rear-ended. I've complained to the dealer several times and they act like they haven't heard anything bad about the 2014-2015 transmissions.

- Tumwater, WA, USA

When coming to a stop and the light turns green before making a complete stop, I give the car gas and it jerks. I've had the transmission recall done and it did seems to get better for a few weeks but now its doing it again

- Stokesdale, NC, USA

Vehicle frequently seems to shift into neutral, it will then engage and lurch forward. Recent recall work did not make any improvements to the issue.

- Chillicothe, MO, USA

'takata revel': transmission doesn't shift when it is suppose too. The engine revs really high and the transmission gets 'stuck' in between 3 rpms.

- Lancaster, MA, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that the service indicator illuminated when switching the shifter into park, drive, and reverse. After turning the vehicle off and restarting the engine, the service indicator was illuminated again. The vehicle was taken to an independent mechanic, but the cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 30,000. The VIN was invalid.

- Sandy Lake, PA, USA