Vehicle has been in the shop 2X in past year for same issues. I had put my vehicle in the shop back in October 2016 because it would stop on me in the middle of driving whether it be I'm coming down the hill at a stop sign or driving down a residential street and it would just lose all motive power. Would also lose power on freeway where I would have to immediately try and find a way to get over. Recently this time it lost power anf when I restarted it it wouldn't go in reverse and only go in drive I was only able to go up to 25 miles per hour on my way to the dealership. The last time it broke down I put it in the shop and they said they had replaced my transmission since they did not have the part for my transaxle recall and that was to fix the problem. However the problem is still happening and I fear for my safety. It is currently in the shop right now again hopefully they can fix it this time and not just push me off like they did last time

- Santa Clarita, CA, USA

The contact owns a 2014 Jeep Cherokee. While driving 15 mph, the vehicle jerked and independently shifted into a lower gear. The vehicle was taken to lithia Chrysler Jeep Dodge of billings (2229 king ave w, billings, mt 59102), but the dealer was unable to diagnose the failure. The vehicle was not repaired. The dealer asked the contact to bring the vehicle back. The vehicle was not diagnosed or repaired. The vehicle was taken back to lithia Dodge a third time, but the cause of the failure still could not be diagnosed. During the fourth visit to the dealer, it was diagnosed that the throttle position sensor failed and needed to be replaced. However, the diagnosis was later revised to state that the vehicle needed a software update. The vehicle was repaired. The manufacturer was made aware of the failure and contacted the dealer. The approximate failure mileage was 60,000.

- Billings, MT, USA

Several incidents where vehicle suddenly looses ability to move forward. Engine still runs, display says shift to park, then back to desired gear. Check transmission light, check parking brake light. Loss of power occurs suddenly - has occured while crossing intersection. Requires stopping car. Putting in park. Usually I also have to shut down ignition and restart, then shift back into drive. Problem resets the transmission, causing any learning data to be absent - first shifts into gear extremely rough. Vehicle has had transmission recall preformed - but this is not the issue. Chrysler has informed me that certain errors can occur that send a shut down code to the transmission. Obd2 code when this happened for me was P1ddd-00. They say that fuel valve issues in the fuel system cause the code, which in turn shuts down transmission. Note attached service bulletin that hints at issue. The crazy thing is a fault in the fuels system allows the engine to continue (great since engine continues - now my car engine could catch on fire and I have no motive power) - but resets the transmission, leaving one stranded for several moments where ever this occurs. Chrysler tells me other issues can can cause transmission shut down in lieu of going to limp mode. I have had several issues of this in the 3 years of ownership - many people think there is a transmission issue - maybe there are on some cars - but now I learn that other failures can cause random resets of the transmission. Chrysler says - see service bulletin - even overfilling gas tank can cause this issue. Vehicle is unsafe to drive and unfit to be on the streets.

- Chandler, AZ, USA

Purchased used with 36,000 mi. On 20th day of ownership, experienced the feeling of being hit from behind while approaching driveway at low speed. That evening felt same "rear-ended" feeling while sitting still in drive-thru. The car lurched forward so suddenly that had I not had my foot firmly on the brake, we would have hit vehicle in front of us. Simultaneous to "lurch" forward, the car died like the feeling of "popping clutch on manual transmission". drove home and engine died again at about 5 mph after right turn. Restarted & continued onto street and into driveway. Next morning on my way to work, it felt like it wanted to die and was struggling with gears. I pulled into my parking place and my boss happened to be standing there next to his car. As he stood next to the car while I was in it, it lurched forward again and died. Needless to say he was startled, and again, had I not had my foot firmly on the brake, I could have hit him as well as the brick wall in front of the car. So I started the car again and it died again while in "P". not cool, headed to service department. I started it again, and as I started to pull out of the driveway onto a very busy street, the car hesitated (what seemed like a couple of seconds) before it would cross the 2 lanes of oncoming traffic going 40-50 mph. Um, yeah. Scary. A mile or so down the road, it decided to shut down again, this time in the middle of a 3-lane road going about 30 mph and I was almost rear-ended! I restarted and proceeded to service department - no diagnosis there after them keeping the car for 4 days. They sent to Jeep dealer, where it still sits today, waiting for it to act-up and get a diagnosis so it can be "fixed". Jeep has had it 15 days and still no answers. I had the car 20 days, and the dealer(s) have had it a total of 18. This car is a tragedy waiting to happen....

- Arlington, TX, USA

When my vehicle is in motion on city streets and on the freeways, it jerks and lunges and has shifting problems due to a 9 speed faulty transmission system.

- Northridge, CA, USA

Since I bought this vehicle, I have had to take to multiple dealers, that could never remedy the "hard jerking, missed gear shifting and repetitive engine light warning and complete engine shutdowns". I now have a vehicle, that I'm told the only fix is to completely repair the transmission, but when the vehicle was under warranty, I was told a computer reprogram would fix the issue. I performed a VIN audit, and some of the visits to the multiple dealers don't reflect the actual service, but I have my documents. Now I have a negative equity vehicle that I fear to drive, at the moment I just took the car to the dealer, they looked at it and now the engine light is off. I have oral fear the inconsistencies of this vehicle, so I have purchased a new vehicle, until I get a resolve. I took the car to the dealer after multiple complete loss of power on I-80 while coming back from a family trip from nyc. Going 65 mph to have the vehicle loss complete power is insane. The only resolve was to pull over, wait, and try again.

- East Stroudsburg, PA, USA

Was driving the car and transmission started to disengage. Rpms were going high but the car was not moving. Later that day, the car lunged and the service transmission light came on the car dashboard. The car would go in reverse but not forward. We turned it off, then back on. Same issue but the car let us drive it home. Had to have the car towed to the dealership. This is a 2014 Jeep Cherokee trailhawk with only 22,000 miles. The transmission has been acting up since the day we purchased it. It's an automatic shift, but it is very rough, the car hestiates when you press on the gas. Not surpised that the transmission has gone out on a 3-year old car with only 22,000 miles - pityful.

- Cincinnati, OH, USA

Ongoing transmission issue - even after software updates the transmission on this 2014 trailhawk fails without warning. This has always happened while driving on city streets. The vehicle just shuts down, the transmission loses power and forward momentum. The vehicle is still running, but you can press down on the accelerator and go nowhere, steering is also affected. First, we were told by san antonio Chrysler Dodge Jeep that this was an issue with the fuel tank - that filling up the vehicle causes fuel to spill over into some area causing it to stall... really ?... okay. Then we were told it was a software issue and an update would fix the problem - nope. This has happened to us while trying to make left-hand turns, while traveling in heavy traffic, and while trying to accelerate into intersections or while accelerating out into traffic from parking lots... and it happens without warning - the vehicle just quits. It's dangerous and you take your life into your own hands every time you drive it. The latest software updates were done in January 2017 (which cdj wanted to charge us for). The updates still didn't fix the problem so we left the trailhawk sitting in the driveway - that killed our battery. The trailhawk is at the dealership now and they want $300 (250. Plus labor) for a new battery and charge us to do another "transmission software update" because it's "not under warranty" even though we bought the extended 75,000 mile warranty (which was supposed to be a Chrysler warranty, but we have recently learned is a 3rd party warranty" -_-. I'm tired of Chrysler's inability to fix this ongoing and dangerous situation - and we are still making our payments on a vehicle we can't drive.

- San Antonio, TX, USA

The car when driving shift.S like to second gear.

- Jacksonville, NC, USA

Car was randomly shutting off while driving and shifting was very harsh. Brought it to dealer who did software update and told me I should have known that this car's oil has to be checked every 1,000 miles. Not currently having shutting off problems anymore, but shifting and lurching remains. Trying another dealer to see if they can fix it. Opened a complaint with Chrysler, who gave me a case # and said bring it to a dealer. This is a known issue and should have full transmission replacement!

- Cape Coral, FL, USA

Really bad/rough gear shifting, jumping, banging, lurching. Violently shaking and sometimes doesn't even go into gear when accelerating from a stop. On city streets when having to stop for a stop sign or traffic light

- Wolcott, CT, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that the gear shift failed to work and a loud noise was heard when attempting to change gears. The failure occurred without warning. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired.the manufacturer was not contacted. The failure mileage was approximately 19,000. Updated 08/22/17 the consumer stated the vehicle would shut down while in motion. The battery was changed, but the failure recurred.

- Surprise, AZ, USA

Vehicle run rough, jerking, hesitating and accelerating. Stalls when stopping causing check engine light, transmission service and other warning light to flash. When restarting it violently shifts and slams into gear, reverse first and then in drive. When in reverse or drive it goes into neutral. Requires another restart with same consequences. When attempting to drive there is no acceleration at first then slow acceleration while it is acting like it will stall again feeling real sluggish. All the while lights are flashing on the dash. It has been in for service 8 times the most recent being 7/11/2017. Service has performed replacing tcm and updating it 5 times, replacing vapor canister, fuel tank. Vehicle has been taken into service department with all the the issues happening and was diagnosed as no issues found. Service department has tried to place the blame on me stating that I do not know how to pump gas, as I am overfilling. (this is incorrect) another issue that is happening is that when trying to fuel the vehicle at any gas station, it will only take a little fuel and click off like it is full when in fact it is near empty. Gassing the vehicle can take upwards of 15 minutes to get to the 3/4 mark. This vehicle has been a safety hazard to drive since Dec 2015 when the stalling out as I am trying to cross traffic, scary situation but luckily I wasn't hit. Loses acceleration when driving down the road and on the interstates, which now limits the amount of time and places that I drive this vehicle, as I prefer that myself and my family including grand chilldren live vs. Die. So in essence I have a luxury vehicle that I pay $600/month and I can only drive it around like an old beater car. Would really like to get to the bottom of this. Fiat Chrysler have a serious problem with this car and refuse to acknowledge it, closing my case because service finds no issue.

- Harrison, TN, USA

I have a 2014 Jeep Cherokee latitude that is a lemon. It jerks really hard when you take off from a stop, it loses power while driving down the road, the steering gets really tight and you can barely turn the wheel while driving, if you dont wait for the car to jerk twice when you put it in drive it will go backwards in reverse while in drive, the radio and climate controll constantly reset do to power failure, sometimes it dont want to start, the check enine light did'nt even come on until a week after the problems started, it throws warning lights like low tire pressure or traction controll when nothing is wrong, and the dealership wants to charge me $800 (that I can not afford) just to see what they need to do to try and fix it. They don't even know whats wrong or if they even can but they expecet me to pay them!!! I have only had my car 15 months and it only has 38,000 miles on it, and now I find out that it has went way down in value due to all the recalls. What can I do"??"

- Swannanoa, NC, USA

5 times now the car will not move it says check transmission this has happened in middle of highway and in the middle of town in traffic Chrysler has reset and replaced transmission modules and it is still doing it! this is very dangerous! on the road you slow to a stop it idles down and goes to check transmission and will not move either get it pushed out of the way or had to roll backwards out of traffic at a light. Once had to push across 4 lanes of road to get out of traffic again rolled up to a stop it lt would not go into gear forwards or back!

- Flora, IN, USA

While driving the car just stops in the middle of road and he transmission does not work. This is 5th time with the same issue. Jeep could not fix the issue.

- Scottsdale, AZ, USA

2014 Jeep Cherokee trailhawk 9 spd transmission has been reprogrammed multiple times and transmission replaced once by dealer and Chrysler - also paid $5000 for extended warranty. A dangerous problem still exists with no resolution at 45,000 miles. Nothing the dealer can do to keep transmission from violent actions shifting or delayed freewheeling shifting with loud banging lurches.there were two very dangerous near-wrecks when car just rolled out in front of oncoming traffic before "bang-accelerate" - several second delay before transmission shifted. Yield signs are dangerous in traffic you have to come to a full stop and wait several seconds, risking rear-end collisions and angry honking from others coming to fast stops. The alternative is to pause, then accelerate with the transmission freewheeling for a second or two before catching as if you revved the engine and then popped the clutch on an old standard transmission. That is if you are lucky, and it doesn't take longer while you roll out into traffic without it accelerating. Also, multiple times, it felt like the car being hit when I took my foot off the accelerator and tapped brake to slow then accelerate.the transmission free-wheeled, then shifted into an unknown gear - same pop-the-clutch reaction as the brake is released. It also does these things occasionally in reverse pulling out of driveway. The transmission doesn't seem to ever know the speed changed while it was thinking about which gear it should use. I have had to drive to specifically avoid such incidents since I've had the car. Each time in, the dealer says it was designed that way and will learn to operate better after a hundred miles or so - not. I'm parking it until resolution, driving 2007 Kia w/over 104,000 miles. Much safer for the grand-kids, we take care of 40 hours a week. ( 71 year-old disabled/handicapped vet with disabled wife).

- Colorado Springs, CO, USA

My 2014 Jeep Cherokee latitude at 41000 miles had a brake failure. Now at 51000 miles the engine has been stalling while in motion and shifting into neutral. The dealership told me after the 2nd time in for this problem that the vehicle was 3.5 quarts low on oil and the engine had shut off to "protect itself". the car has been parked for in my garage for 3 days, after driving it for about 3 miles the check engine light came on, upon checking it is again low on oil. I have had the car serviced as recommended and don't understand this sudden oil use, there are no signs of leakage or smoking, and the warning system is not indicating low oil pressure. It is going back to the dealership Monday morning.

- Eaton, OH, USA

Transmission issues and traction control. Lurches forward, shakes when taking off, hesitates when taking off (sometimes 10 seconds or more) then kicks into gear really hard. Traction light comes on and have reduced power, rpms are very high but the car just doesn't want to go. Sometimes will tell me to put the car in park then shift to desired gear. The trans will not go into gear. It left me stranded alone on a major road late at night. When it arrived at the dealership, they couldn't find anything wrong with it. It has spent over a month at one dealership. Been in multiple times for the trans and they do an update and say its all good. This car has put me in quite a few near misses. You never know when you are not going to have the power you need. The times I have experienced the problems, it didn't matter if I was turning or driving a straight line. This has been going on with my vehicle for 2 years. They performed a recall that was supposed to fix it but I did nothing. Its almost like it got worse.

- Parker, CO, USA

The contact owns a 2014 Jeep Cherokee. When the accelerator pedal was depressed, there was a two second delay before the vehicle would move. The vehicle would then accelerate at a rapid speed and then drop to normal speed without warning. The contact heard a metallic noise in the transmission. There were no warning indicators illuminated. The vehicle was taken to the dealer (dick scott Chrysler Dodge Jeep Ram at 684 ann arbor rd, Plymouth, mi 48170, (734) 451-2110), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified, but did not offer further assistance. The failure mileage was 25,874.

- Canton, MI, USA