While driving, the Jeep wouldn't shift and then shifted into neutral with a warning message "service transmission" on display and "shift to P then to D" appeared. I tried to break and it acted as if it didn't want to stop. This almost caused a crash in traffic. I quickly put on my flashers so people wouldn't hit me. I manually put the Jeep in neutral, it was already stalled, turned the engine off and right back on and was able to put it into park and then drive and slowly drive until I could get pulled over. When stopped the engine would rev on its own and then stall. I had to restart it several times and move it from park to drive and was able to drive a short distance to make it to the Jeep dealer. A few weeks ago, after experiencing shifting problems, I had the transmission module re-calibrated and it shifted, though awkwardly, until today when the transmission wouldn't shift, revved on its own, lurched, and then became unresponsive while in motion on a city street in traffic. I can't trust this vehicle or drive it.

- Boone, NC, USA

It's been over 3 months that the recall is sitting out. Dealership states no parts.

- Nanticoke, PA, USA

The contact owns a 2014 Jeep Cherokee. The vehicle was included in and repaired per NHTSA campaign number: 16V529000 (power train). The computer was reprogrammed. The vehicle did not receive a part replacement because the dealer stated that it was unnecessary. The contact stated that the vehicle continued to fail. The vehicle hesitated and stalled without warning while driving various speeds. The manufacturer was made aware of the failure. The VIN was invalid. The approximate failure mileage was 56,926.

- Republic, MO, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was taken to a dealer for resolution to a recall related to a transaxle wire harness replacement. After the wire harness was replaced, the contact stated that the vehicle stopped accelerating. While driving 30 mph, the vehicle began slowing down and eventually stopped when the brake pedal was depressed. The contact also stated that the vehicle jerked while driving. The dealer and manufacturer were not notified. The failure mileage was 41,000. Updated 05/30/17 updated 10/6/2017

- Whitwell, TN, USA

When the vehicle is in motion and on an incline (I.e. slowing entering a sloping driveway) the vehicle will pause like it is shifting into neutral, then accelerate quickly. When the vehicle is starting to move from a stop (I.e. red light) it will start slowing, pause (like it is in neutral - or skipping a gear) then surge forward. When driving the vehicle down a grade in town, after applying the brakes to slow, as soon as the brake pedal is released, the vehicle will speed up and the RPM's will jump over 2500. The vehicle will also increase RPM's and accelerate when slowing down from a 35mph zone to a 25mph zone. Sometimes whild driving in the city the engine will increase speed when depressing the accelerator pedal, but the transmission will not shift. After the idle or dead transmission moment the vehicle will lurch into gear. All of these issues occur regularly. This vehicle has only 27,000 miles on it. It has been doing it since purchase, and has become worse recently. The vehicle did have all of the other recalls performed except the latest NHTSA recall number 16V529 (I.e. reprogramming the computer) this has made the vehicle drive even worse than before. Reflashing the computer was completed in July 2016 it did not help. Jeep says that the transmission will "learn" the more that it is driven. My wife is now afraid to drive the vehicle because it is so bad.

- Lewiston, ID, USA

The contact owns a 2014 Jeep Cherokee. While driving 60 mph, the check engine warning indicator illuminated and the vehicle stalled. The contact also stated that the vehicle decelerated independently. The vehicle was taken to be diagnosed on twelve separate occasions. The contact was informed that the transmission needed to be replaced. The vehicle was repaired once; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.

- Richmond Hill, GA, USA

I was driving in a subdivision going about 40 I slowed down to about 30 and tried to speed back up, and my car jerked shifting in gear. Also many time is slow accelerating it take a minute then the car jerks.

- Cary, NC, USA

Check engine light came on December 17th and when we were able to take it into the dealership for the third time with transmission light on also, they were supposed to complete the repair and did not. As of January 16th, 2017 we have been notified that when the check engine light came on again and was hooked up to be diagnosed the engine needed to be replaced. We cannot get a straight answer on anything but I know it is related to the transmission. All that Jeep has done each time is reset the computer to wipe out the warning lights and sent us on our way. It could have at anytime injured or killed myself, my husband, child and anyone else while we continued to drive the vehicle.

- Garland, TX, USA

Car loses power. Has happened about 20 times and have had all recalls performed. Happens within first few minutes of driving. Car shuts down when decelerating for a turn or stop sign. A transmission message appears. Car has to sit for a few minutes before it will restart. Sometimes will happen again after restarting and taking another turn. Also seems to happen more often during high humidity weather. After one or two restarts, the car runs normally. Has happened intermittently since I have had the car but happened three times 1/16/2017 and this morning as well.

- Antioch, IL, USA

Car shifts into low gear or neutral at 60 mph for no apparent reason. Shakes violently and warning lights flash. This has happened three times and no available repair.

- Farmington, MO, USA

I have taken my Jeep in three times to the dealership due to the transmission recall. On Friday, January 13, 2014 traveling down 635E in dallas my Jeep during rush hour in the evening while traveling 70 decided to shut down and throw itself into neutral. I was only able to avoid an accident by being in the far right lane and pull off immediately. It caused the Jeep to jerk almost to a full stop and could have caused an accident had I been in another lane. The recall is still showing incomplete. I called rockwall Dodge Jeep who did the last three "repairs" and could not see us for 4 days, meanwhile it is not safe to drive the vehicle. I contacted a second dealership who looked into the mater and found that the recall was incomplete because the other dealership only reset the computer and never ordered the part that needed to be replaced. It is possible that due to the continuous issue this has caused permanent damage to the transmission which I have been informed may be my responsibility to repair due to us driving it with the issues. This has been ongoing for over 6 plus months and is not resolved. This could have been a serious accident and should have been resolved the first visit.

- Garland, TX, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that the gears hesitated to shift without warning. The dealer had replaced the hydraulic pressure sensor and a valve but the failure continued. The contact was later notified of NHTSA campaign number: 16V529000 (power train) but the dealer had not yet received the remedy and part so the contact was unable to determine when the manufacturer may provide a solution for the repair. The manufacturer was notified of the failure and the contact was waiting for the recall repair to be completed. The failure mileage was not available. Parts distribution disconnect.

- Montrose, IA, USA

On 3 occasions. I've had this vehicle at the dealership, explaining the vehicle hard shifts, lunges, disengages, 'd' warning light blinks, and engine dies. And each time the service writer tells me they can find no problems. According to automotive news report dated Feb. 2, 2015, this is not new news. Jan. 11, 2017, my wife was driving home from work after dark, in the inside lane, and the engine died, and had to coast to the unsafe inside shoulder against the barrier wall, with no way for me to come to her rescue. Called a wrecker, towed the Jeep home, only to get home and check it out, and find no evidence of any problems. What's more, the service writer also told me the usual amount of oil this engine uses (about a quart a month) is normal.

- Blanchard, OK, USA

The contact owns a 2014 Jeep Cherokee. After the vehicle was shifted into drive, the check engine and service transmission warning indicators illuminated. The accelerator pedal was depressed, but the vehicle failed to move. The vehicle was restarted several times, but failed to operate properly. The vehicle was towed to a dealer, but had not been diagnosed or repaired. In addition, when the vehicle was in the drive or reverse positions, it would hesitate and jerk violently. The contact also stated that while stopped, the vehicle inadvertently accelerated. The manufacturer was notified of the failures. The failure mileage was approximately 19,000.

- Elmwood Park, IL, USA

Transmission began slipping and riding rough around 50,000 miles. At 55,000 miles car bucked and stalled when entering freeway. Service transmission message appeared along with service parking brake. Check engine light also went on. Gears would not engage. Dealership replaced transmission. At 72,000 miles (only 17,000 miles on new transmission), the same issue occurred.

- Hillsborough, NJ, USA

I bought a brand new Cherokee trailhawk and within the first 8 months the transmission needed to be totally replaced after having significant issues with switching gear. In December 2016 I was driving to nc, with 55,800 miles on the vehicle, the power steering suddenly shut out and I wasn't able to accelerate, all while going 70mph on a major highway. I had to coast to the side of the road. I had to have it towed to the dealership, where they performed a "software upgrade" and gave it back to me. The next morning, the exact same incident occurred on my way to work, in rush hour, at a very high speed. I again had to coast to the shoulder to pull off. The dealership still hasn't returned it, over a week later, because they don't actually know how to fix it. I will never again buy a Jeep, and if I ever see my Cherokee again I will not feel safe driving it.

- Washington, PA, USA

Starting in January 2015 (6 months after purchase) I began having issues with the transmission working properly. When my car was stopped or driving below 5mph and I pressed the gas, the car would often times not automatically accelerate (as if it were in neutral) and after a few seconds, it would violently jerk into gear. Every time I took my car in for an oil change I would complain about it and each time the dealership waved me off and said "that's just the way 9 speed engines work", but would offer to reset the computer (which never fixed the problem). When I received the safety recall (16V529000), I was elated that the problem would finally be fixed! when I called to make the appointment and when I brought the car in, I told them it was my understanding that because I was experiencing problems with the wire harness already, it needed to be replaced, not just reprogrammed. They told me "the safety recall had been updated and we are only reprogramming them now, because there is no longer a need to replace them". I took their word for it. Driving home that same day, I experienced the same loss of motive power. I then did some research and found out that the safety recall had not been updated and it should have been replaced. I am a realtor and therefore spend a lot of time driving in my car. I bought a brand new car 2 years ago in order to guarantee a safe, reliable ride to myself, my family and especially my clients. This is frustrating beyond words.

- Albuquerque, NM, USA

Transmission went out. The Jeep stopped moving on the freeway, it was very dangerous. The transmission has gone out multiple times on the freeway. The car will either completely die or go into neutral. I've had the S55 recall. It has always had problems; it shifts hard, sometimes doesn't shift properly, sometimes doesn't go into 9th gear, jumps a lot.

- Pearland, TX, USA

Loss of power due to transmission faults. Requires system restart and can take several minutes to get vehicle to move.

- Santa Rosa, CA, USA

Vehicle being considered for lemon policy. Vehicle is surging / moving / creeping when stopping at less than 2 mph. Wife will no longer drive due to safety concern. Has forced us to seek rental vehicle until Chrysler approves solution. Transmission "klunking" during 2nd to 3rd gear shift change. Recent hesitation from engine when starting in 1st gear as normal. This is new transmission and appears to be getting worse since replacement and stall issue reported during highway driving which forced vehicle to side of road with no power. Dealer notified. Chrysler will not authorize rental vehicle until resolved, very dangerous situation to continue to drive.

- York, SC, USA