The transmission is very jerky. The RPM's increase when foot is not on gas pedal. Feels like the transmission is slipping. The car lurches forward when stopped.

- Fenton, MI, USA

Something strange started happening, it shifted to neutral while I was trying to stop at a red light, almost went through. Brakes locked later had it towed to the dealer they kept a few days, said nothing was wrong. From day one I was told it was a 9 speed shift thing and I felt every single one. They told me that was normal. So me unable to do anything about the situation, but trust the dealer, kept driving this car, that I felt unsafe in every second of every day. Each day I prayed that it did not happen again. Till this day, it still shifts from each gear with a jerk, I notice the persons heads in my car jerk, every time I go from a stop to try to accelerate. It has had such a strong kick when it shifts gears that I felt like I was getting hit in the rear by another vehicle. This continued for a while and then the car began to start oddly, and as I shifted from park to reverse or park to drive the car literally felt as if the engine, transmission, what have you was going to fall out of the bottom of the car. Each time I shifted to park to reverse it would jolt. I then tried to go in reverse and the car was sounding and feeling so scary that I had it towed to the dealer yet again. I at this time, was over my miles and due to me leasing the warranty was done, so the dealer would not look at it free, luckily there was a recall on sensor wire harness, powertrain control module and the transmission control module, so they told me they would fix the recall only. The recall was done January 17, 2017. They kept my car for 6 days. After they fixed the recall, the car worked better, the gear shifts have never changed. Today is March 28, 2017 and the car began acting the same way prior to the recalls about 2 weeks ago, again I just pray that it will just start. Today it almost did not start and the shift to reverse dreadful.

- Weston Fl, FL, USA

Vehicle makes a loud whistling noise when the vehicle starts up, is idle, and when it accelerates vehicle also jerks when it shifts gears.

- Fremont, CA, USA

Two issues with my car, first the transmission failed while driving 70 mph. The car messaged "service transmission immediately" and began to decelerate. I had no control of this process. The ABS light came on and luckily I made it off the road. Secondly and independently the brakes make a loud grinding noise when the ABS is engaged. The dealer was perplexed by both issues. Cannot tell me what is wrong and assures me my car is acting normally.

- Coraopolis, PA, USA

While driving in the past week and a half the vehicle has turned off on me 5 times. The first 3 times I was driving on the street luckily I was able to coast to the side 2 of the times, not so lucky the other as I was stuck in a roundabout. The last two times occurred back to back on Sunday March 19, 2017 once I pulled out of my parking spot. I have photos of what happens. Monday March 21, 2017 the transmission light came on. I have not tried to drive it yet, but I will be taking it to the Jeep dealership here in elk grove, ca. I tried to take the pictures as soon as it happened. Vehicle did not turn off the day of the transmission light. Also on Friday March 18, 2017 I was completely locked out of the vehicle, my key fob did not work and I was unable to get into the car. It finally unlocked an hour after I was stuck outside of my gym at 1am in the morning.

- Sacramento, CA, USA

Vehicle will randomly die while driving. We have taken the vehicle to our dealership seven times in the three years we have owned it. The dealership claims the the issue is due to needing an oil change but the oil is less than 4000 miles old.

- Ozark, MO, USA

When vehicle was in drive but at a stopped motion with foot on break the car would want to jump forward. On the highway while driving the car would lose power then slip back into gear when trying to accelerate. Finally the car sent error message while driving and would not be 4X4 capable would only shift to certain gears and the power steering stopped working. I just had the car serviced recently and at that time the dealership did a computer upgrade on the transmission system. This is the second issue to occur like this with the transmission with the vehicle since purchased in 2014.

- Shelton, CT, USA

The transmission randomly slips. From a complete stop, the accelerator is depressed all the way, the rpms are at 5000 and the car does not accelerate. Suddenly there is a loud bang and the tires will chirp and the car takes off. The dealer scans the computers and finds no error codes. How can that possibly be with a violent occurrence like this"???? I think fca has doctored the software so that it won't show transmission error codes. With all the hundreds of complaints on this problem why aren't you investigating this? do people have to start dying before you get off your asses and do something"

- Dallas, PA, USA

9 speed transmission issue - (original complaint #10916811) - once again I'm having issues with my 2014 Jeep Cherokee - after having the computer updated twice in the first two years of ownership and transmission cooler replaced in October of last year(2016) I was told the forward drive issue and hard starts were resolved. As of March 6th of 2017 the engine light is on again and the forward drive issue is back. Long pauses in forward momentum and hard shifts. Please review this case immediately and offer some sort of guidance on this continued issue. Will Jeep ever be held accountable for this sub-standard transmission and how many people will need to be injured before they are. The highway safety board needs to take a stand against this product and force Chrysler/Fiat to act responsibly in this situation. Loss of forward power on the highway puts lives in danger. Fix this issue Fiat!

- Seven Fields, PA, USA

Vehicle was moving. Service transmission warning lit on instrument panel. Vehicle transmission was in "D". very little power to transmission. Managed to pull over to side of road. Turned off engine. Waited about ten minutes. Restarted. Warning remained. Drove to safer area. Stopped engine. Restarted. Service transmission light not displayed. Vehicle operated normally.

- Lexington, SC, USA

After having a software flash to my transmission I noticed the shift lever becoming harder to use. This happens especially backing out of a drive or when spotting a travel trailer. Recently I had a loud noise appear and as I drove decided to shift to neutral to see if it was drive train related. To my surprise I was unable to put the vehicle back in drive and I was on a busy street. I had to come to a full stop before the drive selector engaged. The dealer did this upgrade when the car was in for service without any previous notice. If the car is in any motion the shifter will lock out drive or reverse if put into neutral. I was told this was Fiat fix for the problems with the Grand Cherokee and that it cannot be reversed. I find this a big problem. It sounds like a small band aid fix that created another problem. When my car was new it did not act like this. This is no longer the vehicle I purchased and would not recommend it to anyone. I have not heard of any problem with the shifter mechanism on this vehicle. I want my old shifter back again. This problem makes it difficult to put my trailer in a campsite where I have to go back and forth to park it. I called Chrysler 800 number with no satisfaction. Again if the vehicle is moving a tiny bit and the shifter is put neutral it is locked out until the car is completely at a standstill. If a child reaching to the front seat accidentally moves the shifter on the freeway into neutral you will have to come to a complete stop before you can engage drive again.

- Livonia, MI, USA

Jeep Cherokee recall. I live in colombia and I have a Jeep Cherokee 2014. This truck has left defective in brakes, transmission always. I have not been informed by "demcautos" about the recall. Demcautos. Demcautos is the concessionaire where buy my vehicle.

- Yopal, Casanare, Colombia, AP, USA

Just bought with 40K miles one month ago (1/21/2017). 1 week after buying, while driving through the middle a busy city intersection, the engine shuttered and shut itself off. I was right in middle of intersection. The display indicated that I had to put the car in neutral to restart. I did, but it restarted and pressing gas didn't even rev the engine. I waited about 30 seconds and restarted. It worked and I drove away. Found out about safety recall that day and had Jeep dealer do the recall the next day..then, 2 weeks later, I was in park at the vet with the engine on, the engine stuttered and did the exact same thing. I restarted it and again, pressing the gas...even flooring it...did not even rev the engine at all. I waited about 30 seconds, restarted, and drove off fine. I got an oil change with full synth (0W 20) oil the next day, because of some reports that the oil could be part of the problem. Then only a week later (yesterday, 2/18/17), I was on a trip to West Virginia with my wife (140 miles from home), and was driving away from a stop light (turning right) and it did the exact same thing. The engine just shuttered and shut itself off while driving. I was lucky to drift close to the side of the road, but I didn't even get fully off the road, restarted, and no amount of pressing the gas would even rev the engine. I turned it off, waited 30 seconds, and restarted. It works, though it doesn't seem smooth any more, but now the check engine light is on. I've had many vehicles, but have never had a problem like this. I will be going back to Jeep to have them look at it, but I don't want to keep paying for visits where they can't find anything (like a lot of folks with this particular model on the boards). I love this vehicle, but I'm actually afraid to drive it....updated 05/11/17

- Glen Burnie, MD, USA

Vehicle driven on a trip over 500 miles with stops along the way. Parked overnight. Next day trip resumed. Within 10 miles from overnight stop and after refueling, "service transmission" warning appeared. Vehicle was moving at approximately 35 mph when the warning appeared. A "feeling" like "slipping a clutch" was experienced on this vehicle although it is equipped with an automatic transmission. Outside temperature was approximately 71 degrees. Transmission temperature was approximately 195 degrees according to vehicle dash info. Display. Already committed to enter interstate but pulled over on ramp. Turned engine off. This action had "reset" the vehicle to normal operation in the past. This time the "service transmission" warning remained after restarting engine. Due to the fear of being struck by traffic accelerating for entry on the interstate, along with congestion, road construction, and panic, vehicle entered interstate at a slow speed. Exited at next exit and made it to a safer place. Parked and shut off the engine. Waited approximately 5 minutes. This time the "service transmission" warning was not displayed. Trip resumed for approximately 250 miles on interstate and local roadways without a problem. Parked vehicle for a few days without driving it. Returned, driving about the same distance without a problem. This is the fourth time the vehicle has had problems with the drive train. All past vehicle recalls have been performed. Lack of adequate power when needed from the drive train is a significant danger to all. The "service transmission" warning and lack of power in the drive train had occurred during a separate trip recently. Vehicle will be taken to the dealer for an opportunity by fca to repair or replace the vehicle.

- Lexington, SC, USA

I've had the same problem that literally hundreds of other people have had. While driving on the interstate at about 65 mph, my Jeep's transmission became unresponsive. It wouldn't change gears while I hit the gas and shifted to neutral and stayed in neutral. The check engine light came on and a message stating "service transmission shift to P then to D" was displayed. I had to coast to a safe location to exit the travel lane and pull-off onto the side of the road. After the vehicle was shut off for about 10 minutes, I started it and the transmission worked. This is the third time this problem has happened to me in the less than 3 years I've owned the Jeep. I'm going to sell it because I do not want to risk the chance of having the transmission become unresponsive while I'm on the highway with no shoulder to stop on. It's a blessing nobody has had to stop within the travel lane and caused an accident. I'm very surprised Chrysler has not been forced to issue a total recall. This is a serious issue that can lead to someone getting killed.

- Mechanicsburg, PA, USA

While driving the transmission will randomly fail and cause the care to rapidly decelerate. It will display countless faults and force you to come to a complete stop, turn off the vehicle and do a complete restart. This has happened multiple times and is now at the dealership for the 3rd time in past 30 days. It has happened on the highway, on regular city streets, and even happened while driving it onto the dealership lot for service. On more than one occasion the vehicle has almost caused and accident. 2/11/17 it failed on the congested city street and narrowly avoided being rear ended. It is unsafe and it likely to get my wife or child seriously injured or even killed.

- Norwich, NN, USA

The contact owns a 2014 Jeep Cherokee. While driving 70 mph, various warning indicators randomly flashed. The speed decreased and the transmission gears failed to shift from drive to park. The contact coasted the vehicle off the road. The gear was difficult to change from drive to park, so the contact turned off and restarted the vehicle. The crash intermittent being disabled, service brakes, and service transmission warning indicators flashed. The vehicle was driven to the dealer. The dealer was unable to schedule an appointment so the vehicle was left at the dealer. The manufacturer was notified of the failure. The VIN and failure mileage were not available.

- Raleigh, NC, USA

Hello, I have had multiple issues with my Jeep Cherokee transmission. In addition to the constant hard shifting, the vehicle has stalled out twice on the freeway. The car refused to shift in to gear and I pulled out to the side of the road to "restart" it. It proceeded to make a horrible whining sound. The engine lights and service transmission came up.

- Redondo Beach, CA, USA

When driving at 65mph on the highway. The engine shut off and the service transmission light came on. I was able to make it to the shoulder. I shifted into park and turned the Jeep totally off. I then tried to re start the Jeep and it started and still had the warning service transmission and the interior dash lights were flashing, I tried to shift into reverse, neutral and drive when I did I got a big clunk sound, I was able to get off the highway and into a safe highway rest area when I was driving to that location it seemed the transmission was in a midrange gear. When in the rest area I let the Jeep sit for about 30 min and I tried to start again the service trans light was gone and the check engine light was on, I tried to shift and there was no issues so I was able to continue home. I have been searching the 2014 Jeep Cherokee latitude with the V6 motor and this seems to be an ongoing issue with the engine shutting off. This is a major safety issue, and Jeep needs to totally replace the computer and transmission so this doesn't happen or buy back and make sure all of these are off the highways

- Middletown, CT, USA

4 months following the "flashing" of the computer system after a transmission failure while driving at full speed it has happened again, after never really "feeling" like it was shifting properly. With my 2yr old daughter & wife in the car, while accelerating and turning out into oncoming traffic the transmission suddenly disengaged/slammed, which led to no response, stalling the engine and losing power steering. Lost control of throttle/acceleration. Had to get over immediately to avoid being hit to the side of the road. No warning lights came on like they did the first time, only the battery light likely due to the stall. I put the vehicle in park and turned off the ignition. I then turned it back on to start and it seemed to try to start the vehicle about 5-6 times, and it started. The gears did not seem to be shifting properly, almost stalling again- had to drive it in low 20-30mph to our home. I have it towed to the dealership again, with no update on the status yet. Obviously this is a replace or refund situation- there is no guarantee any "flashing" took care of the issue- this is a mechanical, computer or combination fault. This is our family vehicle- had this happened to them or if traffic had been closer when we turned we would be in the hospital, or worse.

- Kyle, TX, USA