The contact owns a 2014 Jeep Cherokee. The contact stated that the gears hesitated to shift without warning. The dealer had replaced the hydraulic pressure sensor and a valve but the failure continued. The contact was later notified of NHTSA campaign number: 16V529000 (power train) but the dealer had not yet received the remedy and part so the contact was unable to determine when the manufacturer may provide a solution for the repair. The manufacturer was notified of the failure and the contact was waiting for the recall repair to be completed. The failure mileage was not available. Parts distribution disconnect.

- Montrose, IA, USA

On 3 occasions. I've had this vehicle at the dealership, explaining the vehicle hard shifts, lunges, disengages, 'd' warning light blinks, and engine dies. And each time the service writer tells me they can find no problems. According to automotive news report dated Feb. 2, 2015, this is not new news. Jan. 11, 2017, my wife was driving home from work after dark, in the inside lane, and the engine died, and had to coast to the unsafe inside shoulder against the barrier wall, with no way for me to come to her rescue. Called a wrecker, towed the Jeep home, only to get home and check it out, and find no evidence of any problems. What's more, the service writer also told me the usual amount of oil this engine uses (about a quart a month) is normal.

- Blanchard, OK, USA

The contact owns a 2014 Jeep Cherokee. After the vehicle was shifted into drive, the check engine and service transmission warning indicators illuminated. The accelerator pedal was depressed, but the vehicle failed to move. The vehicle was restarted several times, but failed to operate properly. The vehicle was towed to a dealer, but had not been diagnosed or repaired. In addition, when the vehicle was in the drive or reverse positions, it would hesitate and jerk violently. The contact also stated that while stopped, the vehicle inadvertently accelerated. The manufacturer was notified of the failures. The failure mileage was approximately 19,000.

- Elmwood Park, IL, USA

Transmission began slipping and riding rough around 50,000 miles. At 55,000 miles car bucked and stalled when entering freeway. Service transmission message appeared along with service parking brake. Check engine light also went on. Gears would not engage. Dealership replaced transmission. At 72,000 miles (only 17,000 miles on new transmission), the same issue occurred.

- Hillsborough, NJ, USA

I bought a brand new Cherokee trailhawk and within the first 8 months the transmission needed to be totally replaced after having significant issues with switching gear. In December 2016 I was driving to nc, with 55,800 miles on the vehicle, the power steering suddenly shut out and I wasn't able to accelerate, all while going 70mph on a major highway. I had to coast to the side of the road. I had to have it towed to the dealership, where they performed a "software upgrade" and gave it back to me. The next morning, the exact same incident occurred on my way to work, in rush hour, at a very high speed. I again had to coast to the shoulder to pull off. The dealership still hasn't returned it, over a week later, because they don't actually know how to fix it. I will never again buy a Jeep, and if I ever see my Cherokee again I will not feel safe driving it.

- Washington, PA, USA

Starting in January 2015 (6 months after purchase) I began having issues with the transmission working properly. When my car was stopped or driving below 5mph and I pressed the gas, the car would often times not automatically accelerate (as if it were in neutral) and after a few seconds, it would violently jerk into gear. Every time I took my car in for an oil change I would complain about it and each time the dealership waved me off and said "that's just the way 9 speed engines work", but would offer to reset the computer (which never fixed the problem). When I received the safety recall (16V529000), I was elated that the problem would finally be fixed! when I called to make the appointment and when I brought the car in, I told them it was my understanding that because I was experiencing problems with the wire harness already, it needed to be replaced, not just reprogrammed. They told me "the safety recall had been updated and we are only reprogramming them now, because there is no longer a need to replace them". I took their word for it. Driving home that same day, I experienced the same loss of motive power. I then did some research and found out that the safety recall had not been updated and it should have been replaced. I am a realtor and therefore spend a lot of time driving in my car. I bought a brand new car 2 years ago in order to guarantee a safe, reliable ride to myself, my family and especially my clients. This is frustrating beyond words.

- Albuquerque, NM, USA

Transmission went out. The Jeep stopped moving on the freeway, it was very dangerous. The transmission has gone out multiple times on the freeway. The car will either completely die or go into neutral. I've had the S55 recall. It has always had problems; it shifts hard, sometimes doesn't shift properly, sometimes doesn't go into 9th gear, jumps a lot.

- Pearland, TX, USA

Loss of power due to transmission faults. Requires system restart and can take several minutes to get vehicle to move.

- Santa Rosa, CA, USA

Vehicle being considered for lemon policy. Vehicle is surging / moving / creeping when stopping at less than 2 mph. Wife will no longer drive due to safety concern. Has forced us to seek rental vehicle until Chrysler approves solution. Transmission "klunking" during 2nd to 3rd gear shift change. Recent hesitation from engine when starting in 1st gear as normal. This is new transmission and appears to be getting worse since replacement and stall issue reported during highway driving which forced vehicle to side of road with no power. Dealer notified. Chrysler will not authorize rental vehicle until resolved, very dangerous situation to continue to drive.

- York, SC, USA

The transmission light comes on and the vehicle will stop at any time. I have taken it twice to the dealership to have the computer reset and it is still happening. On the 17th of December I was on the service road of hwy 114 going East in grapevine and the transmission light came on and put itself in neutral while driving in traffic.

- Garland, TX, USA

After being returned to Jeep dealership (more than 6 times) and having a new transmission installed approximately two months ago, today (12/5/16) while driving the transmission went into service mode and stopped operating in the middle of a highway. The vehicle could only coast with the engine running. It had to be towed to the dealership.

- York, SC, USA

The Jeep would hesitate when shifting into gear and then "jump" into gears. I was initially told the car is new 20,500 miles and needs to be "broken in". however, when shifting from first to second gear or second to third gear the car shifts really hard, enough that my head hits the back of the seat from whiplash. On my daily drive home in bumper to bumper traffic, when stopped and then letting off the brake and then easing back on the brake, the car will jerk forward. The dealership thought that a software update would fix the problem, it did not. I've taken it in for the same issue 3 times.

- Harlingen, TX, USA

The contact owns a 2014 Jeep Cherokee. While driving various speeds, the vehicle independently shifted into the neutral position and the service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was serviced per NHTSA campaign number: 16V529000 (power train); however, the failure recurred. The vehicle was taken back to the dealer on several occasions. The transmission was flashed, but the failure continued. The manufacturer was notified of the failure. The failure mileage was 11,000.

- Pinta Gorda, FL, USA

On board computer, obstructing major traffic lanes, diagnostic trouble code (dtc) defaults the transaxel to neutral and complete loss of motive power. The loss of motve motive could cause crash without power. Updated 01/17/2017

- Atlantic City, NJ, USA

The contact owns a 2014 Jeep Cherokee. The contact received NHTSA campaign number: 16V529000 (power train) however, the parts to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experi4enced a failure. Parts distribution disconnect.

- Pass Christian, MS, USA

When driving at highway speeds or low speed on streets vehicle jerks and displays message "shift to paris then desired gear." Next message to be displayed is "service transmission." Driver has to pull over to shift to park. Vehicle transmission does not shift into gear for several minutes while check engine, and several other icons flash on instrument panel. Vehicle will then stall. After several minutes after power down vehicle, gear will engine and vehicle will run rough. Gears will not shift smoothly. Vehicle has 54,000 miles and has had gear box software flashed already once in the last 90 days.

- Sealy, TX, USA

When driving, the vehicle shuts down and message on dash says "car must be in park in order to shift." Vehicle will not restart. This problem has happened multiple times while vehicle is in motion. We have had it taken into the dealership with no resolve. After researching, this is a common problem in this year's model that Jeep is aware of. However, the common resolution is dealership still claiming an oil change is needed. Most recently our Jeep was 500 miles under the dealership's recommended oil change. I fear for my family's life if this stall happens when crossing busy highways in town.

- Port Charlotte, FL, USA

The contact owns a 2014 Jeep Cherokee. When the accelerator pedal was depressed, the vehicle hesitated. The vehicle was taken to the dealer, but the failure could not be replicated. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was approximately 18,000. Parts distribution disconnect. The VIN was not provided.

- Philadelphia, PA, USA

Vehicle stutters and bucks when accelerating. Feels like it cannot get power and it may stall out

- South Dennis, MA, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that the transmission had a strong hesitation and the vehicle lost power. The dealer reprogrammed the power train control module, but the failure continued. The contact later received notification of NHTSA campaign number: 16V529000 (power train). The dealer scheduled an appointment and completed the recall repair, but the remedy provided no solution. The manufacturer provided no recommended solution. The failure mileage was not available.

- Republic, MO, USA