10.0

really awful
Crashes / Fires:
6 / 8
Injuries / Deaths:
6 / 0
Average Mileage:
34,686 miles

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problem #414

Apr 082022

Cherokee

  • 85,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was shifted into drive(D), and the parking brake failed to release. The contact had taken the vehicle to a dealer where it was diagnosed that water had entered the lift gate and had caused a short circuit of the parking brake module. The contact was advised by the dealer that the failure was possibly related to NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The vehicle was repaired; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

- Dayton, OH, USA

problem #413

Mar 092025

Cherokee

  • miles
This is a 2014 Jeep Cherokee, this model DOES have a recall for water leaking in through the truck. That causes the electronic parking break module to short out and lock the parking brake in as engaged. My jeeps vin however is not a part of the recall for some reason, this part was replaced on 4/16/22. Today 3/9/2023 the parking brake engaged and was locked on when we put the car in park. The spare tire compartment is FULL of water, everything in the trunk was wet. And the piece from the service advisor that was replace in 2022 has water in it, and it is corroded.

- West Carrollton, OH, USA

problem #412

Sep 262024

Cherokee

  • 45,815 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle lost power and decelerated. While attempting to accelerate, the RPM increased; however, the vehicle failed to respond as needed. The contact stated that the traction control warning light was illuminated. The contact coasted to the side of the roadway and restarted the vehicle and continued driving. The vehicle was taken to a certified mechanic who failed to diagnose the vehicle; however, the transmission was flushed but the failure persisted. The vehicle was taken to a certified transmission shop. The mechanic informed the contact of the Customer Satisfaction Program: W84; NHTSA ID Number: 10221656 (Power Train, Electrical System) and U90 (Emissions, Power Train); and referred the contact to the dealer for assistance. The vehicle was taken to the dealer and repaired; however, the failure persisted. The dealer was contacted and informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer informed the contact of the failure and opened a case. The failure mileage was 45,815.

- Canadensis, PA, USA

problem #411

Feb 252025

Cherokee

  • miles
Parking brake engaged while reversing out of driveway. "Service Parking Brake" message on dash and Parking brake lights on dash. Parking brake flashing amber LED lights. Parking brake not working. This is for a 2015 Jeep Cherokee, an investigation was opened and closed. Unsure of the outcome. Concerned though as I had a water leakage into the lift gate power module causing a small fire. That was repaired/replaced with recall in 2024. Now the same issue is happening with my power breaks. I feel like this should be covered under recall.

- Indianapolis, IN, USA

problem #410

Nov 012023

Cherokee

  • miles
There is a water intrusion on the vehicle that causes water to find its way to the electronic parking/emergency brake Module and causing it to corrode. I have taken the vehicle to the dealership and they have confirmed this. The safety of myself or other motorists on the road may be at risk if the vehicle gets a reading from the corroded module and sets the parking brake while the vehicle is in motion. I had a service parking brake light appear but the code reads as the parking brake switch needs to be replaced replaced the switch at the front and that did not remedy the issue.

- Williston, ND, USA

problem #409

Dec 092024

Cherokee

  • 47,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at 20 MPH, the emergency brake would engage on it's own. The vehicle emitted an unknown smell inside the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the frame was cracked. Water was seeping inside the vehicle. Water accumulated underneath the vehicle by the spare tire and burnt out the module that controls the emergency brake. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was approximately 47,000.

- Flushing, NY, USA

problem #408

Jan 162025

Cherokee

  • miles
When I bought has brake problem have extended warranty and all Protections on place bucking after starting at 1 to 5 then when stooping. Lights panel seems not correct not illimious one lighting panels to see going on and off 2 times mileage is broken I recorded mileage to fro. Work only 20 miles incorrect values sense I bought.

- Kenner, LA, USA

problem #407

Dec 272024

Cherokee

  • miles
Bought a 2014 Jeep Cherokee, while driving the vehicle one day it started braking while accelerating causing it to jerk the vehicle and had to pull over causing the car to completely shut off. I took it to a dealership to get two recalls fixed on it that I found out about and after getting the vehicle back from the dealership and driving it there has been poor acceleration, harsh shifting gears. I was getting a lug nut replaced on my tire at a dealership. I was about to leave with my vehicle and it wouldn-??t get out of the parking brake. Then the Service parking brake light comes on the far. I have to get them to look at it again and they find water damage to the Parking Brake Module due to a leak from somewhere. Having to wait on estimates on what it will cost to fix it. Looked into this issue and find out that others have dealt with this as well. With water leakage in the back trunk space and into the Parking Brake Module!! Definitely needs to be a recall on this type of major road safety hazard. Luckily I wasn-??t driving when this happened or it could-??ve caused a wreck. There is a class action lawsuit I was reading about again Jeep for 2014-2020 models due to water damage to parking brake module and I believe there needs to be a recall on this defect from factory.

- Hiltons, VA, USA

problem #406

Dec 232024

Cherokee

  • miles
Water in electronic parking brake module by spare tire corroded wiring causing parking brake to engage needing to replace the entire module and wiring. The issue appears to be that water may be leaking into the electronic parking brake module, causing damage and corrosion.

- Cedar Springs, MI, USA

problem #405

Nov 182024

Cherokee

  • 160,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated while coming to a stop, the vehicle stalled with no warning light illuminated. The contact also noticed that the electronic brake pedal became inoperable and would not engage. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed and determined that the PTU (power transfer unit) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

- Virginia Beach, VA, USA

problem #404

Oct 012024

Cherokee

  • miles
This morning, on the way to work, the electric parking brake module of my 2014 Jeep Cherokee Trailhawk activated when the vehicle was in motion, making it impossible to accelerate or reverse. If I had been driving on the highway or interstate, this could have been fatal. The tech who towed my car said this is a known issue, and his sister even traded in her Cherokee because of this issue. There has recently been rain in the area, and it is a known issue among 2014-2020 Jeep Cherokee owners that the emergency parking brake module corrodes due to rainfall. The tech confirmed that my electric parking module is corroded. This issue has been confirmed by the repair center, which is charging $1,300 for a repair. I have reached out to Mopar, the manufacturer, to complain. This is a widespread, known-issue among Jeep owners, and there's currently a class action lawsuit against Jeep regarding this issue. There were no warning signs before the parking break activated. This needs to be a Jeep Cherokee recall.

- Charlottesville, VA, USA

problem #403

Sep 192024

Cherokee

  • 118,000 miles
The contact owned a 2014 Jeep Cherokee. The contact stated while her grand-son was driving 50-55 MPH, the driver noticed that there was smoke inside the cabin and outside the vehicle. The driver pulled to the side of the road. The driver opened the hood and noticed that the underhood had caught on fire. The fire was extinguished by the fire department. The fire department informed the driver that the fire originated behind the engine. The contact was unsure whether a fire department report was filed. The contact stated that the front end of the vehicle was significantly burned. No police report was filed. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 118,000.

- Hiawassee, GA, USA

problem #402

Jul 162024

Cherokee

  • 86,000 miles
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the part to do the recall repair was not yet available. The contact stated that the infotainment system screen display and the instrument cluster had turned black. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000. Parts distribution disconnect.

- Spokane, WA, USA

problem #401

Jul 012024

Cherokee

  • miles
Vehicle parking brake automatically engages when vehicle placed in park and will not disengage. Brake lights are displayed as well as service parking brake message. Cruise control is also affected. Took vehicle to dealer and was told it was the brake switch. Ordered new brake switch and installed with no change. After reading service bulletin NUMBER: 08-060-16 titled -??Electronic Parking Brake Module Connector Water Intrusion-?? I inspected the EPB module and found it to be corroded and partially full of water. Vehicle is not under warranty and this appears to be a very common and expensive problem that owners should not be responsible for. There is also potential of fire and of emergency brake engaging while driving that makes it extremely dangerous.

- Fairview, OK, USA

problem #400

Jun 282024

Cherokee

  • miles
I was driving down the road when all of a sudden my car was in neutral and I was unable to get the car moving. Called AAA they towed me to In a state Transmission because the transmission light came on. Interstate Transmission said there was nothing wrong with the transmission. It-??s a computer problem. Soooo we going to fix this anytime soon?

- Worcestrr, MA, USA

problem #399

Apr 122023

Cherokee

  • miles
Bought 2014 Latitude Apr 5, 2023 Trouble starts with acceleration moving 40 mph suddenly I'm not going anywhere, car is in nuetral but gear shift is still in drive but engine is. Car message says put vehicle in park restart and choose desired action. I'm in the middle of traffic that's moving 40 to 60 mph. This has been ongoing for over a year. I have not had my Jeep for over 340 days since 2023 as it remains in shop.

- Antioch, TN, USA

problem #398

Apr 192024

Cherokee

  • miles
The emergency control module and wire harness got corroded from water. The brakes engaged and had to be towed to the dealership. Was informed at that time about the parts being corroded and needed to be replaced.

- Cedar Rapids , IA, USA

problem #397

May 192024

Cherokee

  • 74,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated while leaving the grocery store and attempting to close the liftgate, the liftgate failed to lock as intended. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the failure persisted. The local dealer was contacted; however, no assistance was provided. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

- Warren, MI, USA

problem #396

Nov 292023

Cherokee

  • miles
See attached document for complaint

- Stacy, MN, USA

problem #395

Jan 192024

Cherokee

  • miles
I start my car up and try to drive off and it would say shift gear into something then won-??t let me leave the car is jerking hard or hesitation I get up to a certain speed it would just shut off or if I stop at a stop light it will shut off the engine but still have the acc

- Jackson, MI, USA

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