Transmission has been knocking very hard when I put it into drive. One day when I started my car in my driveway, the check engine light came on and a message stating "service transmission, place car into park then into desired gear." Once I put the car into drive, it felt and sounded like my engine was going to jump out of the car. I tried to turn my car off and restart it, however, I had no success with that. I have had no issues at all with my driving up until this point. I bought my Jeep in December 2013 and this issue occurred November 2017. I service my Jeep on a regular basis and do not drive recklessly. This issue happened all of a sudden. A day before this happened, I did notice when turned my car on and put it in drive, the transmission did "knock" into gear a lot more aggressively than normal.

- Gainesville, VA, USA

Jeep stalls or won't start, try to start multiple time until finally starts and omits white smoke. Took to dealership, after checkup, Jeep is low on oil but is not due for oil change. Dashboard reading shows only 62% oil used. Mileage between last oil change was 4839 miles. I was advised that vehicle oil consumption was within limits. Had oil changed then same problem ensued again 3.5 months later mileage between oil changes is now 3637 miles driven, dashboard shows 48% oil used and dealership gives me the same excuse. Oil is low but no leakage anywhere and consumption is within guidelines for my vehicle. Changed oil again and will see what happens in the next 3 to 4K miles. I'm sure I will be back again. How many times do I need to take my vehicle in for the same problem before they look deeper for the root of the problem. Oil should only be change every 6000 to 8000 miles, this is how it was in the beginning when I purchased it now the mileage between oil changes get lower and lower.

- Kirkland, WA, USA

The car will shut down with absolutely no warning, doesn't matter how fast you are going. This has happened on both highway and back streets. I'm told by dealer that the issue is the oil was too low and that some sensor shuts down the engine. No warning light, nothing. Just happens. Can't believe this flaw has not been recalled or caused fatalities. The car consumes oil like it's going out of style. I bought the car used, in March 2017 with 63186 miles on it. I now have just under 74000 miles and have had the oil changed 3X and have been adding oil manually. I see a lot of this issues listed on www.carcomplaints.com and other sites. I've been told by a local dealer that the engine needs to be replaced, but so far have been denied by Chrysler. Last time it happened was last week (10/24/17). Somebody's going to get killed!

- Newtown, CT, USA

The contact owns a 2014 Jeep Cherokee. While driving, all of the warning indicators inadvertently illuminated. The contact stated that the engine stalled and lost power. The vehicle was taken to weiner automotive (1151 us hwy 220, moorefield, wv 26836 (304) 530-9000), but no diagnostic failure codes were found and the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a claim was filed. The contact stated that the manufacturer was sending a mechanic to inspect the vehicle. The approximate failure mileage was 19,000.

- Baker, WV, USA

The contact owns a 2014 Jeep Cherokee. While accelerating from a stop sign, the vehicle shifted into first gear. The vehicle felt as if it were in neutral and hesitated between gears. In addition, the vehicle launched forward. There were no warning indicators illuminated. The vehicle was taken to tasca automotive group (1300 Pontiac ave, cranston, ri 02920, phone number: (800) 788-2114), but the failure could not be duplicated. The vehicle was not repaired. In addition, the contact stated that the check engine indicator illuminated. The vehicle was taken to paul bailey's Chrysler (425 ten rod rd, North kingstown, ri 02852, phone number: (401) 884-1900) where it was diagnosed that the power train failed. The transmission module was reprogrammed, but the failure recurred. The contact stated that the vehicle was burning oil and blue smoke appeared from the tail pipe. The vehicle was taken back to paul bailey's Chrysler dealer where it was diagnosed that the spark plugs had carbon build up, the oil level was low, and the oil pressure sensor failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 45,233....updated 11/12/17/ consumer stated transmission- safety issue excessive consumption- burning oil. Updated 7/27/18

- Best, RI, USA

The 9 speed auto trans is dangerous, sometimes it is does not respond to the gas pedal and also it lunges at red lights just before a complete stop after I take my foot off the gas. This happens on a daily basis, below it only gives me one choice but it happens every time I drive it. I have had it in to warwick Jeep on rt. 94 in warwick NY where I bought it more than 4X to fix the problem and within a day or two it just comes back. Very unsafe!

- Pompton Plains, NJ, USA

The vehicle shut off without ability to steer or shift in the middle of driving. This has happened while driving on 3 separate occasions without resolution or explanation from mechanics or service managers as to why it's happened. There is also jerking or shuddering at vehicles without understanding or resolution on sporadic occasions.

- Charleston, SC, USA

I had been driving my vehicle on side roads at a speed of approximately 25 mph after having dropped my daughter off at school when all of the sudden out of no where the transmission service came onto my screen on the dash and my Jeep lost power and the brakes locked up and said that I need to service the transmission. Multiple vehicle warning systems started sounding include "check transmission", "put vehicle in park, then select gear", accompanied by warning chimes, the engine light, etc. Vehicle switched gears and was difficult to drive. I will be bringing vehicle to dealership but see from reviewing on-line that this has occurred numerous times with the Jeep Cherokee (2014).

- Suffolk, VA, USA

My wife's 2014 Jeep Cherokee has 40K miles on it and about a month ago she took it in for service because it started shuddering/vibrating and then shut-off/stalled on her and displayed 'service transmission'. we had it towed to a local dealer here in va and they said it was software recalls that addressed this issue. We took it back 2 more times to this same dealership and they second time they said conveniently that another software fix had come out to fix the issue but we had to pay for it regardless of having the extended warranty because as the service tech put it 'things break'. the third time they told my wife it was her fault for 'over filling the gas tank while pumping' since the issues seem to happen without fail every time she has filled the car up to a full tank since the first issue. Now we are taking it to another dealer for the same issue (4th time no fix).

- Woodbridge, VA, USA

Car cuts off going about 40mph. Steering locked up. While I was on highway. Problem occurred multiple times. Unsafe vehicle purchased top warranty and I'm still being charged for repair. Purchased the car used has 40,000 miles. And I have had the car for 3 months yet! car stared back up and wouldn't let me go over 20mph.

- Fort Washington, MD, USA

While driving down the highway going 65 miles an hour the transmission made a horrible sound and just went bezerk. All I could do is put on my hazards and coast to the side. It would not go into any gear not even park. I was almost hit by several vehicles trying just to get over. He had it towed to the dealership where we were told it was fixed on our way home it did the same thing again. I am literally terrified to drive this vehicle again.

- Belton, MO, USA

On September 5th, 2017 as I was driving (in motion) on a busy highway, I lost all acceleration power, my check engine light came on, and 'service transmission' showed on the display. I was able to pull over and I restarted my vehicle and was able to get home. Once there, I called the dealership and scheduled an appointment for the following week. I mentioned, while making the appointment, that the light and 'service transmission' display had gone off upon restarting my vehicle. They assured me that a fault would still be logged and to bring it in. After arriving at my appointment, the service technician pulled the logged code (P072900 (99 - house tech) a), said he has never seen that fault, and because it was no longer active they couldn't help me. There was no explanation of the code, no explanation of possible causes for the code to log, no examination of my vehicle, no recommendations for if it were to happen again.

- Sewickley, PA, USA

Issue 1. engine: At any time the vehicle's engine will shut off while driving. This issue has happened going 70mph on the highway, and it has happened backing out of a parking spot. I have had my engine shut off on me 5 times, I've only had the vehicle for 3 months. The engine will shut off but all other power will stay on. It seems to happen completely at random, I haven't noticed any relation to speed, type of road, or what the vehicle is doing. Issue 2. transmission: The vehicles transmission will randomly shift into neutral while driving. When the vehicle shifts into neutral while I'm accelerating I lose complete control of vehicle acceleration. The problem seems to always happen while accelerating. This issue has also happened to me at a wide range of speeds. This issue has affected me over 10 times, last time being yesterday in a school zone. Both issues happen independantly of each other, I haven't found any relation between the two. Both issues cause me to lose control of my vehicle in dangerous situations. The way that fca and my dealership treat this issue as if it isn't dangerous is incredibly concerning. My vehicle has been in the shop for a month now and the only solution service has presented is to put a data recorder on board, with the hopes of my vehicle failing on me. My research has lead to one potential link. Based on a 2016 fca recall #16V529000, insufficient crimps in the transaxle wiring harness can cause the transmission to randomly shift to neutral, and can cause the engine to stall while driving. This recall has been performed on my vehicle and the issues still persist.

- Mckinney, TX, USA

Sometimes car won't start completely out of oil no warning not fit for change bucking from transmission cooling 2 codes set off one said vacuum leak other unknown complete electrical panel went pickles across dash radio phone sinking have to shift down car for to rebut motor sounds like jet engines now tapping all four brakes rotors and calipers needed to be replaced bucks forward no warning lights have to manually go threw computer to find out what is wrong transmission worked on twice told at first nothing wrong also ac failed now other fans not working cooling not holding shaking in dash gone up as high as 300 smell antifreeze all before 2000 miles.

- Plymouth, MA, USA

The contact owns a 2014 Jeep Cherokee. While driving 15 mph, the vehicle jerked and independently shifted into a lower gear. The vehicle was taken to lithia Chrysler Jeep Dodge of billings (2229 king ave w, billings, mt 59102), but the dealer was unable to diagnose the failure. The vehicle was not repaired. The dealer asked the contact to bring the vehicle back. The vehicle was not diagnosed or repaired. The vehicle was taken back to lithia Dodge a third time, but the cause of the failure still could not be diagnosed. During the fourth visit to the dealer, it was diagnosed that the throttle position sensor failed and needed to be replaced. However, the diagnosis was later revised to state that the vehicle needed a software update. The vehicle was repaired. The manufacturer was made aware of the failure and contacted the dealer. The approximate failure mileage was 60,000.

- Billings, MT, USA

Vehicle showed no warning lights, dash lights flashed, then vehicle engine stopped, no steering, no brakes. Unable to move vehicle into neutral. Vehicle was in motion at 45 miles per hour on the road, going straight.

- Garden City, MI, USA

Purchased used with 36,000 mi. On 20th day of ownership, experienced the feeling of being hit from behind while approaching driveway at low speed. That evening felt same "rear-ended" feeling while sitting still in drive-thru. The car lurched forward so suddenly that had I not had my foot firmly on the brake, we would have hit vehicle in front of us. Simultaneous to "lurch" forward, the car died like the feeling of "popping clutch on manual transmission". drove home and engine died again at about 5 mph after right turn. Restarted & continued onto street and into driveway. Next morning on my way to work, it felt like it wanted to die and was struggling with gears. I pulled into my parking place and my boss happened to be standing there next to his car. As he stood next to the car while I was in it, it lurched forward again and died. Needless to say he was startled, and again, had I not had my foot firmly on the brake, I could have hit him as well as the brick wall in front of the car. So I started the car again and it died again while in "P". not cool, headed to service department. I started it again, and as I started to pull out of the driveway onto a very busy street, the car hesitated (what seemed like a couple of seconds) before it would cross the 2 lanes of oncoming traffic going 40-50 mph. Um, yeah. Scary. A mile or so down the road, it decided to shut down again, this time in the middle of a 3-lane road going about 30 mph and I was almost rear-ended! I restarted and proceeded to service department - no diagnosis there after them keeping the car for 4 days. They sent to Jeep dealer, where it still sits today, waiting for it to act-up and get a diagnosis so it can be "fixed". Jeep has had it 15 days and still no answers. I had the car 20 days, and the dealer(s) have had it a total of 18. This car is a tragedy waiting to happen....

- Arlington, TX, USA

Since I bought this vehicle, I have had to take to multiple dealers, that could never remedy the "hard jerking, missed gear shifting and repetitive engine light warning and complete engine shutdowns". I now have a vehicle, that I'm told the only fix is to completely repair the transmission, but when the vehicle was under warranty, I was told a computer reprogram would fix the issue. I performed a VIN audit, and some of the visits to the multiple dealers don't reflect the actual service, but I have my documents. Now I have a negative equity vehicle that I fear to drive, at the moment I just took the car to the dealer, they looked at it and now the engine light is off. I have oral fear the inconsistencies of this vehicle, so I have purchased a new vehicle, until I get a resolve. I took the car to the dealer after multiple complete loss of power on I-80 while coming back from a family trip from nyc. Going 65 mph to have the vehicle loss complete power is insane. The only resolve was to pull over, wait, and try again.

- East Stroudsburg, PA, USA

The contact owns a 2014 Jeep Cherokee. While driving at unknown speeds, the vehicle burned an excessive amount of oil and stalled without warning. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened case number: 32089788. No further assistance was offered. The failure mileage was 90,000.

- Buda, TX, USA

The car when driving shift.S like to second gear.

- Jacksonville, NC, USA