9.1

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,013 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

problem #4

Dec 212014

Cherokee 6-cyl

  • 6,383 miles
I was parked on 12.21.2014 with the engine shut down. When I tried to start the vehicle it did not start as a matter of fact there was not cranking or any noise. I called the road side assistance for Chrysler and they sent a person to jump the car battery. It did not work. Long story short they towed my Jeep into the dealership crown Chrysler of chattanooga which is the same dealer that sold me the vehicle back on 7.21.2014. Weeks before I noticed a shaking in the front of the vehicle specially when accelerating. I brought the vehicle into the same dealership I just mentioned. I explained the situation and left the vehicle there for some days so they could fix it from 12.08.2014 to 12.15.2014. When I came back they told me there was nothing wrong with the car in the receipt they gave me it is written "test drove vehicle and found no issues with steering...performed complimentary crown multi-point inspection". 1 week after the Jeep broke down and got towed as I described before. If this happens driving an accident could have happened.

- Chattanooga, TN, USA

problem #3

Apr 102014

Cherokee 4-cyl

  • 100 miles
I ad started the car and put into drive and would stall. This has happened 4 times already, , thought maybe he had to be warmed up before proceeding.

- Chicago, IL, USA

problem #2

May 302014

Cherokee

  • 1,500 miles
I purchased a brand new Cherokee, followed the engine/drive train break in procedure as closely as I could, but started experiencing a side to side shimmy in the front end of my vehicle very shortly after purchase. The shimmy happens during acceleration from a stop and seems to disappear as soon as the vehicle shifts into 3rd gear. Typically I feel it in the gas pedal and the steering wheel, however it varies in intensity from stop to stop. Sometimes it is gone and sometimes it is enough to shake the whole vehicle. I have had the vehicle into the shop 3 times now and each time was told there is no fix for the problem and as far as I can tell was not even addressed.

- Denver, CO, USA

problem #1

Jul 212014

Cherokee 6-cyl Diesel

  • 70 miles
While driving on freeway smelled burning oil smell and smoke in cabin of car. At first stoplight off freeway smoke was visually evident at right front wheel area and smell of burning oil increased. I got out of car and looked under right front side and noticed oil or grease on catalytic converter.

- Sun City West, AZ, USA