The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to be restarted but the failure persisted. The vehicle was towed to the dealer; however, the vehicle was not diagnosed, but it was stated by the dealer that the engine was repaired. The vehicle was repaired but the failure persisted. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and notified of the failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 69,000. The VIN was not available.

- Chicago, IL, USA

I was parked on 12.21.2014 with the engine shut down. When I tried to start the vehicle it did not start as a matter of fact there was not cranking or any noise. I called the road side assistance for Chrysler and they sent a person to jump the car battery. It did not work. Long story short they towed my Jeep into the dealership crown Chrysler of chattanooga which is the same dealer that sold me the vehicle back on 7.21.2014. Weeks before I noticed a shaking in the front of the vehicle specially when accelerating. I brought the vehicle into the same dealership I just mentioned. I explained the situation and left the vehicle there for some days so they could fix it from 12.08.2014 to 12.15.2014. When I came back they told me there was nothing wrong with the car in the receipt they gave me it is written "test drove vehicle and found no issues with steering...performed complimentary crown multi-point inspection". 1 week after the Jeep broke down and got towed as I described before. If this happens driving an accident could have happened.

- Chattanooga, TN, USA

I ad started the car and put into drive and would stall. This has happened 4 times already, , thought maybe he had to be warmed up before proceeding.

- Chicago, IL, USA

I purchased a brand new Cherokee, followed the engine/drive train break in procedure as closely as I could, but started experiencing a side to side shimmy in the front end of my vehicle very shortly after purchase. The shimmy happens during acceleration from a stop and seems to disappear as soon as the vehicle shifts into 3rd gear. Typically I feel it in the gas pedal and the steering wheel, however it varies in intensity from stop to stop. Sometimes it is gone and sometimes it is enough to shake the whole vehicle. I have had the vehicle into the shop 3 times now and each time was told there is no fix for the problem and as far as I can tell was not even addressed.

- Denver, CO, USA

While driving on freeway smelled burning oil smell and smoke in cabin of car. At first stoplight off freeway smoke was visually evident at right front wheel area and smell of burning oil increased. I got out of car and looked under right front side and noticed oil or grease on catalytic converter.

- Sun City West, AZ, USA