10.0

really awful
Crashes / Fires:
5 / 2
Injuries / Deaths:
2 / 0
Average Mileage:
33,178 miles

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« Read the previous 20 complaints

problem #110

May 222018

Cherokee

  • 60,000 miles
Twice while driving my car it has died without any warning. The first time I was driving down a parking garage ramp and the car died and the brakes and steering while locked up. The message on the dashboard said press the brakes to shift gear. Luckily I was able to shift the car in park after a few seconds and started the car again. The second time I was driving and was at a stop sign. When I went to step on the gas to go the car died out and this time there was no message on the dashboard and again after a few seconds I was able to restart the car. I took into the dealership and they said there was nothing wrong with the car and that they know that the vehicle shuts down if the oil gets low but my vehicle showed 30% oil so I know that was not the problem.

- Minooka, IL, USA

problem #109

May 092018

Cherokee

  • 65,000 miles
There is water entering the vehicle in the rear passenger seat and in the spare tire cargo area when it rains. It is pooling up in these areas and there are electrical components right by this.

- Corinth, TX, USA

problem #108

Oct 232018

Cherokee

  • miles
Hi I have brought my car into the dealership several times and continues to experience the same issues. When I drive (20-25 mph), the car jolts as if someone has hit me from behind almost as if the car is shifting or downshifting gears. When im approaching a stop light and gradually slowing down without my foot on either the gas or brake, the car jolts back and forth. This also occurs when im driving uphill and downhill around 20 mph. I am scared to drive my car as this is a risk that I will crash due to the shifting. I have brought the car in several times, they have told me they did a software update in which did not work, I experience everyday when I am driving and continue to be worse everyday.

- Leominster, MA, USA

problem #107

Oct 012018

Cherokee

  • miles
Takata recall. My Jeep tends to randomly jerk while driving and coming to stops.

- Charleston, SC, USA

problem #106

Mar 032018

Cherokee

  • 20,280 miles
My transmission light tutned on. My vehicle would not start. Sometimes my key would get stuck in the ignition. My vehicle would stay stuck on reverse, neutral. Or drive. All this in a matter of two days. Dealership said it was my transmission. Turned out it was my control module. Still having a hard time with the gears. They feel like I am driving an old car. I have less than 25,000 mi.

- San Antonio, TX, USA

problem #105

Oct 032018

Cherokee

  • 105,000 miles
When driving, engine will randomly shut off and display will show "shift to P then to desired gear". at one time it also displayed "battery low voltage" again, this happens randomly in our subdivision after accelerating from a complete stop or turning.

- Lowell, MI, USA

problem #104

Sep 172018

Cherokee

  • 55 miles
My horn and my cruise control won't work for some reason. I would like to request a recall so it can be repaired properly. Those are the two problems that I'm having with my car so I can drive safely and cautiously. I care about my safety and others while I am on the road.

- Bronx, NY, USA

problem #103

Jul 232018

Cherokee

  • 52,200 miles
When the vehicle was in motion, I was on a city street, the vehicle randomly stalled while driving 10mph. The dash screen stated, "place in 'P' then select gear." I then placed the car in park and tried turning the ignition but it did not start. I had to get a stranger to jump start my car and eventually the car started. This happened a few months ago and since then this has happened twice. The second time this happened, vehicle was in motion while pulling into a gas station on a city street and it randomly stalled. I turned the ignition and it started up. This is extremely dangerous and thankfully on both occasions there has been no car driving behind me.

- Portland, OR, USA

problem #102

Oct 102017

Cherokee

  • 44,780 miles
Every single night, I will be driving and the car is in motion and a light comes on the dash that says 'service shifter.' This car has already been marked as a lemon for this same exact issue, I have taken it to the shop 4 times in the year I have owned it to get the problem 'fixed' and it still is messes up.

- Marion, IL, USA

problem #101

Jan 012018

Cherokee

  • 60,000 miles
The radio and all functions related to this, including heat/ac, back up camera, environmental controls, hands free calling, intermitantly go off. Sometimes when I start the car, need to wait 15 minutes or more before it starts. Other times it fails when driving. Jeep dealer stated the radio went bad and needs replacing. He also stated that he needs to replace these regularly

- Gowrie, IA, USA

problem #100

Aug 282018

Cherokee

  • 45,000 miles
My 2014 Jeep Cherokee trailhawk started having issues where traction control would engage when stopped at a light and it would stay on until the car was turned off. This progressed to an instance where I was stopped at a light and traction control engaged while stopped and the engine stalled. I took the car to the Jeep dealership and the only code was to check wire connections, which they said they did. The car drove fine for about one day, then, while on the highway, the dashboard and radio would start to cut out briefly and come back on. Once I was off the highway and stopped at a light, traction control engaged. At the next light, the car stalled again. I used a code reader and there were no codes available. This could cause an accident if the car loses power when driving at highway speeds.

- Bethesda, MD, USA

problem #99

Jul 032018

Cherokee

  • 54,000 miles
My car started to stall out. I took it to my mechanic who advised that there was no oil left and that was the cause. There was no oil light that came on to indicate low oil. I was advised that my vehicle burns oil 3 times faster than other vehicles and that I would need to check the oil every day to make sure there is enough in the car. I was also advised to check if there were any recalls on my vehicle. I input the VIN # and 0 recalls came out. Now I also have a burning smell when I drive my car.

- Barnegat, NJ, USA

problem #98

Aug 122018

Cherokee

  • 84,197 miles
I first experienced what felt like my transmission wasn't shifting properly right away. I noticed it in lower gears. I took it back to the dealership and they said everything was fine. I then started to experience my engine randomly stalling. I would be going slow and I was usually taking a right turn. I went to turn on my car and it said engine failure. I called the dealership and they said to tow it to them. I received a call that the reason my car ahut off was because there wasn't any oil. I have all my records and my oil had been changed at a dealership less than two weeks prior. So they put oil in it and said I was fine. Within a week my car died turning right on rail road tracks in an instersection. We had to have a police officer come and push us off the tracks and wait for us to get towed. The dealership told my there was a harness that needed to be replaced and it would cost $700! they said that he harness was under my hood when I did research it was discovered that it was in my trunk. They said it needed to be replaced due to water damage. In my trunk? I did research and found this harness was a common issue but it didn't have anything to do with the issues I was having. Now it is a year later and we are having the same issue. My service lights will turn on randomly. My engine stalled on the highway going 70 mph. I am at a loss what to do. My two year old has been in the car with me when this happens and I just want to know my car is safe to drive.

- White Bear Lake, MN, USA

problem #97

Aug 112018

Cherokee

  • 39,500 miles
Alternator has died under 40,000 miles and requires replacement. Vehicle is a V6 3.2L

- Ashburn, VA, USA

problem #96

Jul 032018

Cherokee

  • 41,700 miles
According to owners manual and Jeep, this vehicle is designed and capable of being flat towed behind an rv. There was a supplemental document from Jeep advising if you experience a wobble when towing you need kit 683214ab. This needs to be mandatory as it happened twice in the last month after towing thousands of miles, the Jeep will start violently wobbling when driving requiring the rv to fully stop in order to recover. On the two occasions, there was no warning. The first issue the car was swinging so much it damaged the rear passenger car tire rim by hitting the curb. Luckily there were no bikers or pedestrian at the time. The rv was traveling less than 25 mph on flat street roads. The first time we turned a hard right and was +200 from the turn. The second time we turned left and about +200 from the turn. The Jeep is configured with supplemental braking, lights, tow bar, and break away kit. We tow it with a 40' diesel pusher rv about 34K lbs. My request is to have Jeep make this fix mandatory instead of elective.

- Black Diamond, WA, USA

problem #95

Oct 152015

Cherokee

  • miles
My car has the following problems: It jumps when I remove my foot from the pedal right after I start my car. It self accelerate while I'm driving. Jerks forward when I first start driving the car sudden unintended acceleration.

- Middle Village, NY, USA

problem #94

Nov 302015

Cherokee

  • 16,000 miles
When slowing down not coming to a full stop then accelerating my car does not want to move. There is an extreme hesitation, and then boom ~ the car jerks and finally goes. This has been happening for years now. I have had all the software updates ~ it is no better.

- Danvers, MA, USA

problem #93

Dec 202017

Cherokee

  • 40,000 miles
I pulled out of my driveway in reverse then pulled down my road in drive. Going approximately 5 mph the car then popped a message saying 'shift to P them desired gear' the car was still on but would not accelerate even when I did what the message said to do. The second time this happened I did the same thing. But that time the car stopped accelerating in the middle of the road. Took it to Chrysler for them to say it needed an oil change. But the car did it again twice after the oil change. And now today March 21, 2018 the car did it 5 times in a row and once two days prior. Except this time each time the car was turned back on the car would turn over but would act like it was fighting to turn on. As if I was turning the key too far over for too long. It took each time approximately 40 seconds to finally come on and drive. The fifth time the car stopped accelerating in the middle of the road. Each time this has happened the car stayed running just would not accelerate.

- Soddy Daisy, TN, USA

problem #92

Feb 282018

Cherokee

  • miles
I bought my car in March 2014, since that time my vehicle has been in the shop 7 times for the same thing. I have been to 3 different dealerships since my car is still under warranty and continue to have the same problem. Yesterday on my way home on a major freeway my car put it self in park and shut off this happened several more times until I pulled over somewhere safe to get it towed. I have 2 small children and feel the vehicle is very unsafe to drive I have contacted Chrysler as well regarding this matter. I would like to know when it becomes a concern for people and there families for someone to take action. The dealer ship refused to work with me and put me in a safer vehicle because I am now upside done on this vehicle. So they wanted me to make a $900 dollar payment. This to me seems that the dealership and Chrysler are more concerned with making profit and sales then they are keeping their customs safe. I hope someone opens their eyes to these types of situations. I called the national highway traffic and safety to report this and the lady on the other end of the line had no concern with dealing with it I asked to speak to a manager and was sent to a voice mail. Good to know that we have these guys watching on backs when it comes to the safety of families.

- Deer Park, TX, USA

problem #91

Mar 012017

Cherokee

  • 40,000 miles
Jeep engine shuts off while driving. It is extremely dangerous. The car just shuts off and needs to be put in park before it can be restarted. It has happened taking turns in traffic, getting on to the freeway, and while driving in traffic. 5X total.

- Richmond, CA, USA

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