10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
22,565 miles

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problem #61

Mar 052025

Cherokee

  • 180,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway and became aware that the vehicle was stuck in gear, prompting the contact to tow the vehicle to the residence. After a visual inspection, the contact became aware that the front suspension was disconnected. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.

- Riverside, CA, USA

problem #60

Feb 022025

Cherokee

  • miles
When starting again and driving in Slidell Louisiana only 70458 car is making loud noises from console radio network seems as if it's a tracking device linking into my car causing it to break gas is just draining starting Is loud just went to jeep in Nola jeep Xtreme on 29th all was fine seems as if there plugging in broke cars or trucks on my car. When off it makes noises every 20 min it's very odd when driving stalling like not going I'm not sure oil change not due as of yet even with message system on progressive seems as if they have done this also as when I went to Hattiesburg Ford where I purchased stopped please call me with answers I do not own any other cars trucks four wheelers or motorcycles. This is very disturbing. I pay notes on this and am being robbed I lost my Corolla like this the FCC and FAA are having same problem satellite please call me asap

- Kenner, LA, USA

problem #59

Dec 162024

Cherokee

  • miles
Started appearing a month ago, complete loss of power on major highways/interstates. The ptu was supposedly already replaced due to 1st recall (prior owner), but still had issues with replacement. I have 2 children and the complete loss of power terrified me. The ptu is a $3,000 repair/replacement. I was able to put it in neutral and pull over to restart the car, but this has happened a few times! this could have caused major accidents and deaths!!!

- Elizabethtown, KY, USA

problem #58

Oct 252024

Cherokee

  • miles
Hello my front passenger suspension bolts sheared due to over torque condition. My mechanic said he believes there was something related to this, but it is a serious safety issue. I checked the Stellantis bc and NHTSA Recall site and found nothing. My front drive train is bent and I can-??t imagine the risk it out my wife and daughters. Could have snapped on the highway and killed them, and potentially others, in an accident.

- Farmington Hills, MI, USA

problem #57

Nov 022021

Cherokee

  • miles
Wife and I were towing our 2014 Jeep Cherokee Trailhawk behind our 28,000 LB Motorhome and it began to shake and wobble so bad we had to pull over. We got 35 miles from our Home base in Ohio. Sat on the side of the road about 20 min and took off again toward an exit about a mile ahead. It did not wobble so we drove on. About 30 miles later it did it again. After it did it 5 times in 80 miles we decided to have the Jeep hauled home and put away for the Winter and we left for the South.

- Bellefontaine, OH, USA

problem #56

Jan 032022

Cherokee

  • miles
Front lower control arm bushings and front and rear sway bar bushings are cracked.

- Azusa, CA, USA

problem #55

Oct 212020

Cherokee

  • miles
our mileage/odometer is flashing and states TSB. The TCM has been reprogrammed 3-4 times and still malfunctioning. Electrical issues through out cause stereo to not turn on sometimes and the all the sudden turn on its own. We have made complaints to the jeep and they said the recall have already been done they wont help us and then close our case with out any solutions. We have already spent 2000 or more fixing issues that don't help the problem. We completely replaced the shifter and the whole assembly that goes with it. We have had a quick learn done to the transmission. We still had codes popping for the TCM prior to the shifter going out. We have had codes come up for the drive train and where told that recall was already done and we still have issues. We are at a loss here and dont know what else to do. We have only got this car a little over a year ago and have reported problems since day one.

- Spokane Valley, WA, USA

problem #54

Oct 232019

Cherokee

  • 120,000 miles
I was driving down a straight, flat road about approaching an intersection and a light which just turned green. Was going about 25-30 mph at the moment when it sounded and felt like a tire popped in the rear of the Jeep. I rolled to a stop, pulled off to the side and noticed the tire wasn't popped, but that my rear passenger tire was now resting on the wheel well. I got down to look under and saw that a thick metal bar had snapped in half, which in turn snapped my axel, and ripped my suspension out with it. I got the vehicle towed to the local shop, they looked at it and said they had never seen this happen before. When towing the Jeep, they needed to wrap it with extra straps since the damage was so significant they could not tie the chains under the car in the rear. I am currently trying to get Jeep to send an evaluator. I currently have a case open with them.

- Mahopac, NY, USA

problem #53

Jul 282019

Cherokee

  • 87,000 miles
Starting at the beginning of this month my car will randomly shut off and state to 'shift gear into park' the gear shift lights on all letters light up red and the car takes about 20 minutes to start back up. Today it happened three times in a row while in the car with my daughter and it has me petrified. We went up the hill by our home and it happens and the car started going backwards.

- Dayton, OH, USA

problem #52

Jan 012018

Cherokee

  • miles
Every oil change I must pay for a four wheel alignment. I have went through two sets of tires in the year of 2018. Rear alignment goes out of alignment all of the time. Dealer that I get my car oil changed at says this is too much for any car.

- Lansing, MI, USA

problem #51

Feb 062016

Cherokee

  • 26,000 miles
The car stalls when pressing on the gas then jolts into gear making it feel and sound like I've been hit from behind, it is slow to accelerate at times and other times it accelerates extremely faster when I lightly push the gas, it will also decelerate at times when trying to accelerate, the electrical will flash all the signals and tell me to service the transmission after I fill my tank mostly and the car will shut off when I stop at a light and jerk until input it in park and turn it off while sitting in traffic. The controls to the lift gate do not always work when pressed inside of the vehicle. The check engine light is constantly on when I took it to the dealer the diagnostic said it was a sensor and valve but the dealer kept the car for a week and only changed the oil which was not needed and shut the light off only for it to come back on one day after I had to demand they fix my car or give it back because they were just holding it on the lot, the suspension and shocks are off they keep wearing my tires and the button for the shift gear fell off while I was attempting to put the car in gear which is an obvious defect

- Irving, TX, USA

problem #50

Jul 022018

Cherokee

  • 56,000 miles
Lower ball joints failing at 56000 miles. Bad rattling in the front end when going over bumps. Jeep dealer diagnosed problem.

- N Granby, CT, USA

problem #49

Apr 252017

Cherokee

  • 40,000 miles
For being a Jeep and be advertised as off-road, I have never been off-road and my vehicle needs engine studs replacements. The motor has a lot of vibration when stops and transmission bounce when changes gears. I believe is a bad part because I could notice since new but now is very hard.

- Pharr, TX, USA

problem #48

Nov 162017

Cherokee

  • 58,691 miles
Jeep Cherokee 2014 strut bushing. When I turn in my Jeep Cherokee it makes noises. The front two bushings have started to dry up. The Jeep is driven in mostly city roads. It is our family car need it to be safe!

- Birmingham, AL, USA

problem #47

Oct 082017

Cherokee 6-cyl

  • 60,629 miles
At the time I discovered the problem my Jeep was stopped. I had just towed it behind my motorhome for 40 miles. The frame to which the tow bar is attached had all the welds broken on both sides of the Jeep. The frame pieces are aluminum. Pictures will be attached. I think this is extremely serious as there is little or no indication of a problem until the vehicle completely breaks free. This is not the first problem with this vehicle. A pdf file will be included in the attachments...updated 11/16/17 consumer stated attention needs to bring a possible design and or a manufacturing defect on my 2014 Jeep Cherokee. This involves the aluminum front frame assembly of the Jeep which does not appear to be able to withstand the rigors of being towed behind a motorhome on the nations highways. Also, the front wheel wobble (death wobble) could have contributed partially to the failure, however that was also a design flaw. Updated 9/18/18

- Midlothian, TX, USA

problem #46

Oct 012016

Cherokee 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was unstable while towing at any rate of speed. The failure occurred without warning. The vehicle swayed violently back and forth. The dealer (bear Chrysler Dodge Jeep Ram, 1127 pine St, berwick, pa 18603, (570) 752-3617) was unable to replicate and diagnose the cause of the failure. The manufacturer was notified and stated that they would research the concern. The vehicle was not repaired. The failure mileage was not available.

- Shickshinny, PA, USA

problem #45

Oct 152015

Cherokee

  • 0 miles
The car when driving shift.S like to second gear.

- Jacksonville, NC, USA

problem #44

Oct 242016

Cherokee

  • 29,000 miles
Tow the Jeep behind motorhome and while traveling about 45mph the Jeep started to shake out of control causing the entire motorhome to sway side to side. Had to completely come to full stop to correct, this has happened two times. Contacted Jeep and filed complaint for fix which they will not help with cost. Have a case number on file.

- Eclectic, AL, USA

problem #43

Dec 132016

Cherokee

  • 38,750 miles
Jeep Cherokee recall. I live in colombia and I have a Jeep Cherokee 2014. This truck has left defective in brakes, transmission always. I have not been informed by "demcautos" about the recall. Demcautos. Demcautos is the concessionaire where buy my vehicle.

- Yopal, Casanare, Colombia, AP, USA

problem #42

Nov 242016

Cherokee

  • 51,000 miles
Car went into neutral for no reason at all. I had to coast to the side of the road. After unplugging the battery and plugging it back in I had lower gears to make it to H-E-B the ship. They said nothing was wrong with it and reset the codes and sent me on my way after two days. He ships harder and gets much less gas mileage

- Broken Arrow, OK, USA

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