10.0

really awful
Crashes / Fires:
6 / 5
Injuries / Deaths:
6 / 0
Average Mileage:
22,264 miles

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« Read the previous 20 complaints

problem #3

Apr 202015

Cherokee

  • 1,500 miles
Shortly before reaching her destination, the driver of our vehicle smelled an odor, but couldn't determine what it was. She continued onto her destination as it was just up the street. She parked the vehicle and was preparing to exit. Before she could exit the vehicle, a witness saw smoke coming from under the vehicle. She quickly exited the vehicle and saw the smoke. The smoke then turned black and she saw flames. The vehicle then burst into flames.

- Pekin, IL, USA

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problem #2

Apr 022015

Cherokee 4WD 8-cyl

  • 120,000 miles
Interior door handles on this Jeep are faulty and break with only normal use. I called Jeep and they said $400 a door panel plus labor and they can't just fix door handle they said whole panel has to be replaced. The two in front are completely broke and back two have cracks. I went online with this issue and found out there are thousands of others like me in this situation. Because of this cost in repairs I feel like Jeep has put me in a unsafe situation for my family. The Jeep is a sport limited and is flawless in condition, except for these door handles. A recall needs to be made before someone gets stuck in there Jeep during an accident and can't get out because of a broken door handle. Because of all the forums on this issue my family and I are driving are other vehicle as much as possible until I can figure out how to get this problem fixed. I am hoping I do not have to sell this rig because of broken door handles, but with a baby in back I am not feeling like Jeep is looking out for the true safety of there customers at this point in time.

- Everett, WA, USA

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problem #1

Jan 042015

Cherokee 4-cyl

  • 100 miles
New Jeep Cherokee 2015 vehicle was purchased evening Jan 2, 2015 from. Perry Chrysler/Jeep, national city, ca. Driven total less than 100 miles. On Jan 4 driver noticed oily smell when driving. Immediately after being parked at home white smoke came out of hood. Within seconds the entire car was engulfed in fire, flames 20 feet high. Burning oil or fuel ran down the street over 50 yards. Two local san diego tv stations have videos of fire, including our own video on facebook. Available upon request.

- La Jolla, CA, USA

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