An alert message reads "service shifter" across dash message center while driving.. the gear shift will light up every gear and neither clear off unless I pull over and kill the engine. The message does not store in the "error message" reporting system and I have been told from the dealership I purchased from as well as another that there is no recall and nothing can be done since the message isn't stored. I'm reading reports of these make/models locking up the steering and causing crashes.

- Hampton, AR, USA

Per tsb 08-029-16 flat towing this vehicle Jeep installed a wiring kit to stop a severe wobble while towing. Kit was installed July 25 2016. While towing the Jeep during a trip on April 28, 2018 on I255 E bypass around saint louis at approx. 4:40 pm at approx. 60 mph I had the severe death wobble occur. Heavy traffic and while decelerating and trying to stop (which is the only way to stop the wobble) I was nearly rear ended by a semi truck. On April 29, 2018 at approximately 2:30 pm while exiting I39 onto I39/90 in Wisconsin the wobble occurred again at approx. 50 mph. Again, the wiring fix was installed and I had it correctly turned on. This a dangerous vehicle and I refuse to tow it 1 foot until Jeep steps up to the place and does the right thing. In both instances, traffic was heavy and braking quickly to stop the wobble could have caused serious injury.

- Brooklyn, WI, USA

2015 Jeep Cherokee. Consumer writes in regards to short circuit in power lift gate control module and electronic power steering system.

- Alamogordo, NM, USA

This 2015 Jeep Cherokee has the 2-speed transfer unit, and was sold as flat towable, and manual so states that fact. The manufacturer made the power steering system electric rather than mechanical. In 2017 after many complaints about the Cherokee not tracking while being towed behind the motorhome and causing a severe left to right wobble behind the motorhome, Jeep issued a revision to the owner's manual (s-13). It states that a flat-tow wiring kit should be installed, but Jeep wants the part and labor to install this kit to be paid by the Jeep owner, not by the manufacturer. This is a safety issue and should be addressed under a recall. On a straight road this wobble happened twice to me and almost caused me to loose control of my motorhome, not to mention damage to my Jeep.

- Paradise, CA, USA

The contact owns a 2015 Jeep Cherokee. While the vehicle was being towed at 50 mph by an rv, the vehicle started to shake violently and made the rv difficult to control. The vehicle fractured the tow hitch and struck the rear of the rv. The vehicle was taken to fedderly Chrysler Dodge Jeep, Inc (2500 E main St, reedsburg, wi 53959), but was not diagnosed or repaired. The manufacturer was notified and case number: 33489958 was provided. The failure mileage was 34,500.

- Camp Douglass, WI, USA

While flat-towing our Jeep Cherokee behind our motorhome down a highway at 60mph, we went over a minor bump in the road, and the Jeep started to violently wobble/shake (visible in rear camera of the rv) which was shaking/torquing the entire rv back and forth uncontrollably. We had to slow & come to a complete stop in the middle of the highway in order for the wobbling to stop. We immediately pulled over to shoulder of highway, to find the corner of the bumper ripped off, and the tow anchor bent sideways (from the whipping action of the Jeep). We unhooked the Jeep (no longer towable) and drove off the highway and directly to a Jeep dealer. The Jeep dealer assessed the damage from the wobble (torn front bumper, bent tow connector, and cracked front sub frame). We researched online and found this wobble to be a known issue to Jeep; certain model years (2014-2015 Jeep Cherokee) have this issue when being flat-towed; apparently sometimes when going over a bump, the the flat-towed vehicle doesn't consistently track in line with the motorhome, due to lack of power to the Jeep's electronic power steering system. Fca released a statement saying they will 'provide a complimentary jumper wire harness and switch to ensure the vehicle's eps system has power to function while it is being flat-towed. These components have been engineered and validated by fca us llc and will be made available to all customers through mopar, as early as January 29. In addition, all Cherokee owners will be contacted directly by fca us and provided with updated instructions for flat-towing. These instructions supersede all previous instructions. Also, the vehicle's online owners manual will be updated.' We never received that notification & therefore didn't have this proper part to prevent this wobble. Now Jeep is refusing to help pay for the damage incurred to our vehicle because of this issue.

- Livingston, TX, USA

Was driving car and came to a stop light. Auto on/off activated at stop light. When I released brake car tried to turn on, but stalled. Put car in park and started car. Drove to dealership. They performed updates on car. Got car back cruise control would not activate. Took car back cruise control started working they said no problem found. Was driving car and applied brakes with cruise control on. When I released brakes car accelerated forward towards car in front of me. Had to slam on brakes. Took car back to dealer, they replaced brake switch.got car back and had problems with transmission shifting. Dealership says nothing wrong with car. Got car back drove car for a month and a half or so then power steering went out while driving in parking lot. Took to dealer, they said it had a bad steering rack. National back-order for 5 months. They were able to get the part within a month and a half. Car seems to have many electrical issues that affect safety operations.

- Loxahatchee, FL, USA

The contact owns a 2015 Jeep Cherokee. The vehicle was being towed by a 2000 holiday rambler endeavor recreational vehicle. While the rv was driving 55-60 mph, the Jeep shimmied violently without warning. The Jeep was taken to folsom lake Chrysler Dodge Jeep Ram (12545 folsom blvd, folsom, ca 95630 (888) 480-1238) where the diagnosis was unknown. While the Cherokee was at the dealer, the contact notified the manufacturer. The manufacturer sent a new wiring harness to the dealer and the Jeep was repaired. A year later, while the Jeep was being towed by the holiday rambler, the failure recurred. The manufacturer had the Cherokee towed to autoworld Dodge Chrysler Jeep Ram (1370 auto center dr, petaluma, ca 94952 (707) 762-2712), but the dealer refused to diagnose or repair the vehicle without knowing the repair history. The vehicle was taken back to folsom lake Chrysler Dodge Jeep Ram, but the failure could not be duplicated. The contact stated that the Jeep Cherokee only violently shimmied while being towed. The failure mileage was approximately 14,000. Updated 10/17/17 the consumer stated the failure occurred after having the harness was replaced.

- Sacramento, CA, USA

The contact owns a 2015 Jeep Cherokee. While driving various speeds, the vehicle jerked forward while shifting gears. The contact stated that the rpms increased rapidly while attempting to switch gears. Jim burke Dodge Chrysler Jeep Ram of burmingham, Alabama was made aware of the failure and could not duplicate the failure. The dealer performed a software update. The manufacturer was not made aware of the transmission failure. On another occasion, while driving approximately 65 mph, the "power steering off" warning indicator illuminated without warning. On another occasion, while driving 45 mph, the power steering failed and the steering wheel became very difficult to steer. The contact pulled over to the left side of the road and restarted the vehicle to correct the failure. The vehicle was taken to the same dealer where the source of the failure was not determined. The manufacturer was made aware of the power steering issue and stated that the vehicle was no longer under warranty. The failure mileage was approximately 5,000.

- Birmingham, AL, USA

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the front end shook violently, the steering wheel went back and forth without warning. The vehicle was taken to the dealer straub Chrysler Dodge Jeep Ram located at 1502 wheeling ave, glen dale, wv 26038; (888) 449-5231 where the dealer stated that the contact would be responsible for the repairs. The vehicle was not diagnosed or repaired. The manufacturer was contacted at 877-426-5337 and was made aware of the failure. The manufacturer stated that there was no recall under the VIN and that the contact would have to pay for the charges and a case number was not provided. The failure mileage was 21,000.

- Cameron, WV, USA

We were sold this vehicle to flat tow behind a motor coach. On the highway the car starts to shake dangerously out of control. A death wobble. We had to come to a complete stop to get the vehicle under control. We thought we had a tire blow out. It is unsafe to tow as was dictated in my manual. This vehicle was sold under false pretense and needs to be recalled. I should not have to pay another $600 to tow this vehicle safely when it was sold to me as a safe vehicle to tow

- Port Jefferson Station, NY, USA

Takata recall - bad wheel bearing, loss of power, engine light. In motion!!!

- La Puente, CA, USA

The contact owns a 2015 Jeep Cherokee. While driving 45 mph, the transmission began to shift improperly and hard shifted intermittently. Also, the steering wheel vibrated without warning. The vehicle was taken to the dealer where it was diagnosed that the transmission and the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,200.

- Las Vegas, NV, USA

Vehicle develops what is know as the death wobble when being tow 4 wheels down. This death wobble develops at 55 to 65 mph and shakes the motorhome and the car until you come to a complete stop. See youtube https://www.youtube.com/watch?V=fwguajaeeci&sns=em

- Venice, FL, USA

The vehicle shut off when driving. After calling a Jeep dealer and asking if they where having any trouble like this. I also informed the dealer that the Cherokee had 36500 miles 500 over covered warranty. I was informed the work would not be covered so I took it to a local garage. Was told it needs a thermostat. Had to call a dealer after several attempts to locate the part. All the dealer said the part is on national back order. If the part is that popular to replace that you cant keep it in stock than there most be an issue. This vehicle is not safe if this part is causing the motor to shut off when driving down the road at highway speed. Their seems to be a lot of trouble with this vehicle. I hope Chrysler will not just let the issue go hoping that people just deal with it there self. Been to the garage 3 times and still have 5 years to pay for it. It is enough of a problem that I thought I would take this step.called Chrysler customer service first time was disconnected before I could type my massage. Second time was told they could put a rush on my part gee thanks.how about just make a vehicle that will not get someone killed by shutting of on the highway. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mill Run, PA, USA

2015 Jeep trail hawk approximately 1st 10,000 miles electronics multiple alarms no 4 wheel drive, parking brake error, check transmission light on while driving. Loss of some steering, heavy... car is shifting chaotically. Check engine no visible issues. Took to dealer ship the next day they re-flashed software kept it for the night no other issues until 12/11/2016 when a duplicate of the first event occurred. Took to dealership same thing as reported before, plus oil leak (no oil in my garage upper oil leak) and the dealership completed a transmission re-call repair to fix transmission errors on the 9 speed. All repairs under warranty to date only cost to me is rental cars and lost time at work. 12/19 duplicate again of two events only difference is the car was having a hard time starting on two occasions today but drove fine. On one occasion the motor starter would not stop engaging the engine and it would not start. My foot was not on the brake, and I was not pressing the start button, it was just stuck in start. I pumped the breaks and hit the engine button and it stopped maybe 20 seconds later. The car always returns to normal after it sits for a few hours all the alarms go away and the check engine light is on but it tests drives fine. Last recall noted the same issue and my recall repair on 12/12 was to fix the issue, at this point feel I am pretty lucky to be on side street a few miles from home when errors occur not sure what would happen on the highway. Just checked the engine and fluids all ok will take to dealership tomorrow. Took pictures of the top of the engine and below the car no leaks no fluid issues seems to be a software or programming issue. The dealership has been great don't think they have much control over the problem.

- Delray Beach, FL, USA

While driving less than 10 mph, emergency brake came on thus making the car unable to steer or move.

- Corpus Christi, TX, USA

Jeep Cherokee recall S13 see letter attached. Vehicle was represented to be capable for flat tow at purchase. Recall a year+ later required modifications in order safely to do so. Fca is requiring owners to pay for modifications.

- Norman, OK, USA

2015 Jeep Cherokee with active drive II. Wobbles when flat towing under certain conditions. Apparently there is a fix for this that was supposed to be complimentry as it is a safety problem. Fac has not informed their dealers of this. They want cost of part and 4 hrs labor to repair. The vehicle I bought says place transfer case in nuetral and tramsmission in park and tow.the vehicle I got requires an accessoree kit to fix the problem. Fca should be paying for this

- Manson, WA, USA

Cpsc: Chrysler: Consumer stated Jeep Cherokee based on years 2014-2016 can develop a wobble in the front end when being towed behind a motor home. The wobble is severe enough to cause the consumer to loose control. The consumer stated the steering, was poorly designed.

- Bay Shore, NY, USA