The contact owns a 2016 Jeep Cherokee. The contact stated while driving approximately 30 mph, the service shifter warning light illuminated. The contact stated she pulled over to the side of the road and sat for a while. The contact stated while attempting to resume driving, the vehicle hesitated. The contact stated she drove the vehicle to her residence. The vehicle was not taken to a local dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 69,000.

- Moody, TX, USA

I have owned my 2016 cherokke since Jan 2020 in April it began to run funny thats when I discovered the vehicle suffering from excessive oil consumption. I have been to multiple dealerships doing oil consumption test just to be told I went over the mileage a new test has to be started. Now here I am with the same issue just the run around. I also have a trans that clunks and bangs into gear. Sometimes it will hang before shifting or gear hunt and try to shift into two gears at once. I told the dealer this to be told that was normal or that my brakes were the problem. It still hasnt been resolved im stuck paying on this junk I owe more than its worth so I cant get rid of it. I just want Jeep to take accountablity and fix it or replace it. All of these issues happend in city driving on busy roads and interstates as well as country areas with traffic.

- Watertown, NY, USA

Transmission pops out of gear while driving on highway, vehicle comes to a stop and rolls back and when put in gear it takes more than 10 seconds to engage after gas is applied.vehicle also stalls out when you come to a stop, once it stalls out you have to put vehicle in park and turn ignition off and try to turn it on again almost got hit from behind couple times.engine has external head gasket leaks vehicle had less than 20K once transmission start acting up and leaking coolant from engine between cylinder head and block all around engine.there has been a leak from the cabin or doors from day one when car was new once you get to 45+mph and brakes also chatter I had the brakes replaced 3 times less than 30,000 mies on the car the chattering keeps coming back.vehicle stalls and transmission pops out og gear on the highway.it throughs a transmission fault code and turns check engine light on fault code P0887-00 tcm circuit falt im scared to drive he vehicle and Jeep wont do anything. Im scare for my life to drive the vehicle its dangerous please help

- San Diego, CA, USA

I have 43,000 on my 2016..was driving home on the freeway and my service transmission warning came on and now service engine light is on....sounds like a common problem

- Kansas City, MO, USA

Was turning left and vehicle shut off midturn was nearly rear ended took Jeep in shop didn't fix was still under warranty also was driving when all Jeep instrument warning lights came on and lost all power coasted to a stop restarted, shifting became sluggish motor started knocking took to shop to get fix spend over 2000 bucks to get fix now they want 7000 bucks for engine

- Shiprock, NM, USA

When turning, left or right my 2016 Jeep Cherokee stalled. It emitted a ding sound and flashed the message 'shift gear to park first'. the battery light and check engine light illuminated and the engine shut itself off. I lost power steering and acceleration. It has happened 7 times since December 2019, sometimes multiple times a day. I suspect the oil level being low is the cause. But I have no indication that the oil level gets low.

- Shelbyville, IN, USA

I bought my car brand new in 2016. At 33,000 miles the engine failed resulting in the car shaking when accelerating in motion and the engine light came on. I brought it in and was told the spark plugs failed and they were replaced. At 58,000 miles the same thing happened again. I was told it was the spark plugs and these were replaced again. At 74,100 it happened a third time. I brought it to a different dealership. At this time, the car was almost 10,000 out of warranty. The dealership informed me that there was oil leaking out of my engine onto my spark plugs causing the spark plugs to mud up and fail and that I would need a new engine. After some arguing back and forth, fca, usa agreed to supply a new engine if I paid for the labor, which I did.

- Hillsborough, NJ, USA

The contact owns a 2016 Jeep Cherokee. The contact stated that the vehicle experienced rough idling. The check engine warning light was illuminated. The vehicle was taken to quirk Chrysler Dodge Jeep Ram (830 plain St, marshfield, MA 02050) to be diagnosed. The contact was informed that cylinder number 3 failed and that the engine needed to be replaced. The contact stated that the vehicle was previously taken to an independent mechanic and was diagnosed that low compression on cylinder number 3 showed internal failure with dtc number: P0303 (cylinder #3 misfire). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000.

- Penbroke, MA, USA

Without warning my 2016 Jeep Cherokee will stall in the middle of the road. I have checked the oil after this occurred and there was very little oil left. No indicator lights came on and this has now happened while driving at about 35-45 mph and while making left turns. The oil is consistently changed at 5000 miles and this occurs after about 2000 miles

- Ashburn, VA, USA

My car started up fine then I was leaving a parking lot and my car literally stopped and died. I turned the key and my car wouldn't start up. I waited again and it still wouldn't start. I thought it was my battery so I had someone use jumper cables I waited a little bit longer and my car started up. Then the next day I drove it to the dealer ship then my husband was told when the oil gets to low the car automatically dies there are no warning signs, there's nothing you can do to fix this problem and that it's very common in my type of Jeep. So I've been checking my oil and every 2 days I have to put oil in my car because I'm scared that my car will stop on a major high way.because there was no way to fix this and I don't know where the oil is going in my car.

- Fort Worth, TX, USA

First this Jeep uses oil fast. I have to put oil in the car way before it's due to be ch aged. The car will stall and stop and have no power. It has shut off on me in the middle of a busy hwy and would not go. I had to cut it off and back on it would go about 500 feel and do it again. Now this Jeep has left me stranded a few times. It just would not crank. Replaced battery in key fob and still nothing. The car will randomly shut down and flash codes. It told me to service transmission about 54000 miles and wouldn't go. Brought it to a dealership and they updated it but those problems only fixed it for a few months.

- Wiggins, MS, USA

Car shut off in the middle of the highway, couldn't do anything, not even put it into park. Was going 70mph.

- Northfield, NH, USA

My 2016 Jeep Cherokee latitude 4 X 4 overheated bursting 2 cooling heater hoses, drained out all the antifreeze coolant. Mechanic hopes that head gasket will be the only damage otherwise can ruin the engine and that will cause a engine replacement which will be a very high cost.

- Elk Grove, CA, USA

I just bought the car a few months ago, the engine kept stalling will driving. The oil was bone dry!

- Sheboygan, WI, USA

Started having service shifter codes at approximately 30K. Would be repaired & after about 8 wks it would throw the same code. Repeated the same cycle 2 adtl times. Took a total of 4 times till the entire shifter, module & wiring were replaced. At 40K miles my Jeep died on me going down a hill. Had to coast down hill & find a halfway safe area off the highway. I had no ability to start the vehicle. The electronics would come on when I turned the key but it would not turn over. All the lights on the shifter would be solid & the service shifter alert came on. Immediately called the dealership. The service adviser walked me thru how to reset the car. Wait for 5 minutes. Turn the key on & let it cycle. Turn the key off. Repeat the process 3 X's till it starts. Took it into the dealership & was told the thermostat module & the radiator. Neither of which would be covered under warranty. Same time I also had an oil change done. 2 1/2 mths later same issue. Die going down a hill. Again took it to the dealership. Told that it was a sensor & wasn't covered under warranty. Had an oil change done this time. I have not replaced any parts on it yet. The thermostat module & the radiator are still the same as the first time I took them in. 8 weeks later same issue. I took it to my local auto repair in town since the dealership could not get me in for 2 weeks & the Jeep was leaving me coasting for a safe space to pull over in traffic. Within 2 minutes they discovered Jeep was 2 quarts low on oil. The engine was losing oil pressure & was shutting off the engine to keep it from damaging the motor. Since then I've tried to schedule service with two different dealerships only to be told that using 2-3 quarts extra of oil in between oil changes is normal & they can not do anything.

- Cassville, MO, USA

Car shuts off randomly while driving! loose power steering and power breaks. After looking online, this seems to be a common occurrence. Car stopped in the middle of an intersection! dealership explanation is that the oil is low and car is designed to shut off while driving if the oil is low. I just had an oil change and no oil light ever came on. Many people reporting the same and that this engine burns a whole quart of oil per 750 miles!!!

- Waxhaw, NC, USA

While car was in motion in suddenly slows down and seems to turn off and the battery light comes on and it states to put car in park. I'm unable to move care and steering wheel becomes locked

- North Bergen, NJ, USA

Service shifter light keeps coming on. All the lights light up on shifter. Car keeps sounding like it's revving on its own. And also car keeps feeling like brakes trying to slow down car by itself, and that happens sometimes while it sounds like revving at same time.

- Dudley, MA, USA

Enormous amounts of oil burning up and scolding the cylinder walls. Oil change and guaranteed 3000 miles. Less than 1000 miles later all oil gone and cylinder walls scorched. No leaks at all the cause the missing oil. Every 1000 miles dealer having to top off oil until next oil change.

- Semmes, AL, USA

Motor blew up at 72000 miles, smoke filled interior of vehicle making navigation impossible and rear tire was punctured by motor parts causing vehicle to leave roadway, informed Fiat/Chrysler of the issue of motor failing to cycle oil causing major failure of components, they are aware of engine issues yet refuse responsibility. Motor replaced at cost of 6,300. No warranty on vehicle.

- Summertown, TN, USA