10.0

really awful
Crashes / Fires:
5 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
29,809 miles

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problem #278

Jun 212024

Cherokee

  • miles
Jeep completely shut down while driving and cars behind me almost crashed all lights came on would not shift back into gear very scary had to call tow truck. This is the second time.

- Lake Havasu City , AZ, USA

problem #277

Jun 182024

Cherokee

  • miles
I was driving and the vehicle cut off, said service shifter and had to put in park, and restart. I was in the middle of traffic and was luckily able to pull over. It started after stuttering a few times. But I-??m now scared to drive it.

- Williamsport, PA, USA

problem #276

Apr 282024

Cherokee

  • miles
i was sent an email saying my car was being recalled

- Milwaukee , WI, USA

problem #275

Apr 272024

Cherokee

  • miles
While driving the vehicle will loose power unexpectedly. Then it will gain power again. It has happened several times and I have taken it to the dealer several times and they have not been able to recreate it. They say there is no error codes that they can find. This problem has occurred while going through intersections and on highways. We have had several miss-incidents because of this problem. Have heard from others this issue is a common problem with the Jeep.

- Panama City, FL, USA

problem #274

Apr 012024

Cherokee

  • miles
I am not sure what component, system failed or malfunctioned but my vehicle is available to be inspected. My SUV has cut off on me several times while the vehicle is in drive gear and I was driving on the highway. It also cut off on me while I was in motion and turning the vehicle to the right. The vehicle cutting off caused me to run into a curb and I was thankful that there weren't any pedestrians on the sidewalk. My safety is at risk because I never know when the vehicle will cut off while I'm driving. I have taken the vehicle to try to figure out whats wrong with it and why it keeps cutting off without warning. There are no lights on the dash. However when the vehicle cuts off, "Service Shifter" comes on. Once I restart the vehicle the warning light goes off.

- Baltimore, MD, USA

problem #273

Oct 012023

Cherokee

  • miles
The shifter causes an error whenever I shift into drive. An alert comes up on the dashboard making the dashboard inaccessible and the PRNDL lights up red. The alert says "service shifter."

- Baltimore, MD, USA

problem #272

Feb 202024

Cherokee

  • miles
Service Shifter Warning. Took to the dealership and was told there was a notice, no recall on the shifter bezel system. They said the shifter bezel harness system is bad and I had to replace it for over $400. If this is a known Jeep wide safety issue why is there no recall?

- Port Deposit , MD, USA

problem #271

Jun 062023

Cherokee

  • miles
I have been trying to get into my dealer for months concerning this recall they continue ton give me the run around and have been no help

- Buffalo, NY, USA

problem #270

Jan 152024

Cherokee

  • miles
No accident but my Jeep Cherokee has a gushing leak - Oil Housing Filter is leaking oil straight into my engine - Auto shop informed me it is extremely dangerous and I cannot drive my car as it could cause my engine to catch fire, I am not without a car. I got quoted $847.70 - higher $800's to fix this. It is shown that there have been past recalls on other jeeps due to this. I have no way to pay for this. Jeep's engine light is on now and won't go over 40 MPH

- Iowa City, IA, USA

problem #269

Sep 012023

Cherokee

  • miles
After getting catalytic recall done my car has had delay and hesitation. The car is extremely hot underneath it and is loud while accelerating and idling. Have taken it back to the original dealership for the issue and they continue to say nothing is wrong.

- Orange Park, FL, USA

problem #268

Dec 312023

Cherokee

  • miles
While I am driving my car feels like it shifts into neutral but I am still in park. no control of car and breaks. Then the dash says "Shift into P then select desired gear". The only was to get the car moving again is to shut it down and restart it. When I do this it makes a loud sound. This very dangerous as I do not have control of the car and it happens without warning. No errors, check engine light or anything. I have scheduled an appointment at the dealership but i cannot get an appointment for about a month.

- North Andover, MA, USA

problem #267

Oct 032018

Cherokee

  • miles
My Power Train Unit has failed to work properly and needs to be replaced. Several years prior to this occurring, my transmission kept skipping, jumping when I would accelerate from a stop, every time I took my vehicle to the dealership for this problem, it would not happen. They said, unless they personally witness this problem first hand, they could not repair my vehicle. My extended warranty has now expired. I believe the transmission skipping was the beginning of my PTU problem.

- Sacramento, CA, USA

problem #266

Jun 012018

Cherokee

  • miles
When I am driving ( mainly around 40 mph ) my vehicles automatic transmission will out of the clear blue SLAM into gear. This does not happen all the time but many times. I have taken it to the dealership on numerous occasions but because they cannot get the vehicle to do it while they are driving it and it does not throw a code they are unable to find or fix the problem. I have called the Chrysler customer service number many times and have been told the supervisor will call me back but never does. This has been going on for the last 4 years.

- Independence , KS, USA

problem #265

Jan 282022

Cherokee

  • miles
The car has been stalling when the fuel level reaches the half point for over a year now. Now it is stalling at any time regardless of the fuel line level. Recalls completed and up to date. Informed it was a software issue. Car still performing the same after recall.

- Atlanta, GA, USA

problem #264

Aug 212023

Cherokee

  • miles
I own a 2016 Jeep Grand Cherokee Trailhawk (VIN [XXX] ) that just had a Service Shifter message and required a shifter replacement due to a faulty shifter. My Jeep was in-service as of October 2015 and it is my opinion that it should have been a part of the S28 recall on the Grand Cherokees. I have requested reimbursement from Jeep and was told it would be denied because it was not under the covered VIN. I requested that the dealership keep the part in order to confirm it was the same defect, but they said it was already destroyed. I feel like Jeep did not do a wide enough recall to cover all vehicles with that defect and would ask for you to look into it and assist me with getting reimbursement for the costs incurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Springfield , TN, USA

problem #263

Aug 292023

Cherokee

  • miles
Car hesitation to accelerate and jerks when driving from a start. Took it to the dealer and they couldn-??t get a code from issues. The issue happens sporadically but will be taking car back again to see if they can figure it out after next incident.

- Hazel Wood , MO, USA

problem #262

Aug 022023

Cherokee

  • miles
The vehicle just cuts off while in the middle of driving and everything shuts off. New battery installed 2 months ago, no loose cables, plenty of gas. Cutting off while driving poses a very bad hazard. The last time it happened the shop that had recently changed my oil two weeks prior said it was due to loose battery cables and it has now been a month since that occurrence took place. Now it's happening again.

- Jacksonville, FL, USA

problem #261

Jul 012023

Cherokee

  • miles
My "service 4wd" light continues to come on and the shop said my PTU needs replaced but my VIN number isn't part of the recalls so it's going to cost me several thousand dollars.

- Oak Ridge, TN, USA

problem #260

Jun 012023

Cherokee

  • miles
For months now I keep having something wrong not sure whats wrong either it-??s engine, powertrain. It keeps doing different stuff. First it-??s acting like it want to dye like stall out for no reason. Sometimes it loses power like hitting the gas peddle but won-??t go engine just fires up. The other day I had issues trying to put into reverse to back up hit the gas and it just accelerated really bad but didn-??t move almost like it was stuck in gear. I-??ll be driving down road and out of nowhere my car accelerated gears to 3/4 wouldn-??t go down when i was going 40 on straight road. Took few minutes to unstick. Whatever is going on seriously needs looked into bc i am worried it-??s gonna cause me get hit. This been going on for couple years and i am about ready to trade my Jeep in for different dealer

- Antioch, TN, USA

problem #259

May 142023

Cherokee

  • miles
Blower module, a/c module and yes it-??s available anytime. For starters my a/c doesn-??t work completely and I have a newborn that cannot be in this vehicle due to that issue. Also with my first encounter with the issue, my car turned off and all the lights came on then turned off and warned that autostart/stop didn-??t work, and my emergency brakes didn-??t work along with my traction control. The a/c error has be confirmed by a dealer for me, but they said it was rare for a bunch of electronics to go out with it. The vehicle has not been looked yet by a manufacturer dealer due to money being tight. The car stopped working for about 5 minutes with my brother inside the vehicle. The lights flashed on then threw out all those warnings I had mentioned up top.

- El Mirage, AZ, USA

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