10.0

really awful
Crashes / Fires:
5 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
28,092 miles

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problem #295

Mar 122025

Cherokee

  • miles
March 12th pulled in my drive way and put jeep in park took foot off break and jeep cut off. Also still having the issues where the gears will say to put car in P then it will switch to N, I will put in P then back to D or R and it works fine. I reported this several months ago also and since then it has done it about 3 or 4 more times but no stored messages or check engine light comes on.

- Pageland, SC, USA

problem #294

Feb 202025

Cherokee

  • miles
I have had my jeep since 2020, in September 2024 my "Service Transmission" notification displayed on the jeep. I took it a Jiffy Lube for a transmission service in which aftermarket fluid was put in the transmission and the filters were not replaced. The "Service Transmission" notification came back on in November, was taken into a mechanic that confirmed the Transmission Temperature Sensor had gone bad. The open recalls were repaired by a Jeep Dealership following the issues due to the recalls potentially having fixes for the "Service Transmission errors". Following that mechanic, it was taken to a dealership that diagnosed the Temperature Sensor and replaced the sensor and serviced the transmission. During the test drive, they noticed the transmission was jumping. After looking into it, they discovered that the transmission wasn't firing correctly. My friends with similar jeep transmissions, if not the same, are experiencing the same exact issues with the temperature sensor and transmission failures. There were no accidents reported, just issues directly related to the transmission.

- Windsor, CO, USA

problem #293

Oct 252024

Cherokee

  • miles
4WD unavailable light popped up. Took it to a local shop. They said the code is for the PTU. It controls the gear the vehicle is in. The car can go into neutral at anytime including while driving. Many other Jeep Cherokees have recalls for the same issue. It is a safety hazard and I am afraid to drive it due to my safety and the safety of others.

- Knoxville, TN, USA

problem #292

May 172024

Cherokee

  • miles
PTU failed. Other 2016 jeeps were recalled however this Jeep was not. Service 4WD light came on and the cars 4WD is not functioning

- Cranston , RI, USA

problem #291

Jan 252025

Cherokee

  • miles
I just bought this used car and just drove around town. It has 101,724 miles and it smells like something burning when I start it up and when I drive it. I know it's coming from somewhere under the hood. I'm paying $9500 for this car and already have burnt smell.

- Connersville , IN, USA

problem #290

Oct 162024

Cherokee

  • miles
Jeep lost power several times and at other times would say to shift to park. Same as the most recent recall but 2016 is not included currently.

- Pageland, SC, USA

problem #289

Aug 242024

Cherokee

  • miles
This morning i heard about the recall of 63,000 jeeps from 2017-2019 for the power failure in the PTU. I have a 2016 Jeep Cherokee Trailhawk and i have experienced the same EXACT issue! I currently have a 2016 Jeep Cherokee Trailhawk. I'm the original owner. This Saturday, January 25th, I am turning it in for the PTU to be replaced. This will be my 2nd PTU replacement.. I was told that this 2nd PTU has a different Part Number than the OEM, or the last one. Thus making it slightly designed differently (i dont know the factual of this statement). *** In the last year, and mostly during warmer months, I have experienced MULTIPLE complete power failures of my Jeep. Anywhere from driving, and/or slow parking. it has even happended at times when taking an off ramp from the highway! I have had other people in the Jeep when this has happened. I was told that I have a loose battery terminal connection. So I went out and purchased the Battery Post Shims to increase the posts thickness on the battery. This did not resolve the problem. Since June 2024 I have been on MOPAR's waiting list for this replacment PTU and I finally received it a couple weeks ago. It is now winter and for some reason the power failure does not happen, but there is a consistent clicking in the front end. Not thinking it was the PTU because it has been replaced already, I thought it was the CV Joint so I bought that part. When i got to the dealership to have the work completed, they informed me that it is NOT the CV Joint, but definitely the PTU. So that is how I have been on the waiting list since June 2024. This morning i heard about the recall of 63,000 jeeps from 2017-2019 for the power failure in the PTU. I have a 2016 Jeep Cherokee Trailhawk and i have experienced the same EXACT issue! This recall may need to be extended to include 2016's!!

- Auburn, WA, USA

problem #288

Nov 132024

Cherokee

  • miles
Started hesitating and did it at random times. I had a tune up done and it continued. I thought it was the transmission and took it to the transmission shop and they didn-??t find anything wrong with the transmission. Started losing power and hesitation became worse while in traffic. Now it-??s hesitating while stopped at the traffic light and not accelerating when taking off from a complete stop and not accelerating while merging. I brought it to the dealership in Lakeport, Ca. 95453. When I brought it to them the start stop warning lights were lit up on the dash. The start stop feature is creating the problem. I-??m being told by the dealership that they can-??t disengage the start stop feature. This is a safety hazard and I-??m concerned it-??s going to create engine problems. Apparently it-??s a nationwide issue. The start stop feature needs to be recalled and fixed.

- Clearlake Oaks, CA, USA

problem #287

Nov 022023

Cherokee

  • miles
Cracked windshield. No visible impact mark. Parked car at home and when came back out there was small crack coming from bottom driver side going up. Later on when actually driving the vehicle the crack randomly started getting bigger and went further up and then split to the side until reached edge of windshield.

- Vienna, WV, USA

problem #286

Nov 042024

Cherokee

  • miles
2 weeks ago, I was driving my Jeep and stopped for a train. The Jeep suddenly cut off. I put it in park and it started right up. After the train passed, I drove approximately 200 feet to the next stop sign and it cut off again. It restarted, but I haven't driven it for any distance since then because I'm afraid it will cut off on the highway while I'm going to work or elsewhere. All maintenance is current and fluids are correct.

- Zuni, VA, USA

problem #285

Oct 202024

Cherokee

  • miles
While driving the Vehicle the gear attempted to go into 4WD by itself. I pulled over and at that time I could not shift the car into drive or park. I believe the transmission or gear shift is having an issue. No warning lights go on the dashboard and it will stall while driving on the highway which caused an extreme safety hazard.

- Wheat Ridge, CO, USA

problem #284

Jul 092024

Cherokee

  • miles
The Vehicle stops abruptly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.

- Portland, MI, USA

problem #283

Sep 252024

Cherokee

  • miles
The Vehicle stops abrutly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.

- Portland, MI, USA

problem #282

Aug 292024

Cherokee

  • miles
The jeep has stalled out few times just stops running no reason then starts up after a few minutes very unsafe my son was driving jeep and just died on him middle of the road. Luckily a police crusier helped him off the road. Been in the shop for this nobody can find anything

- Philadelphia, PA, USA

problem #281

Sep 032024

Cherokee

  • miles
On two occasions within 5 days while driving the vehicle, (the vehicle was in motion) it suddenly stopped and the would not accelerate making a whining noise as if the car was in Neutral. The dashboard then said to put the car in Park. or Shift to Park. I tried to turn off the vehicle and it didn't immediately want to restart, it was full of gas but sounded like it was empty. I was able to finally turn it on.

- Bowling Green, OH, USA

problem #280

Jul 172024

Cherokee

  • miles
While driving the vehicle I encounter a loss of driving power, then the check engine light comes on and the service 4 wheel drive indicator comes on. The loss of power while I'm driving creates an unsafe condition because i am driving on the highway among other vehicles when this occurs. This happens to me at least once per day while i am driving and on one particular day it occurred six times. The problem has not been reproduced or inspected.

- East Orange, NJ, USA

problem #279

Jul 122024

Cherokee

  • miles
The -??service 4WD-?? light came on in my vehicle, and upon taking the vehicle to Faricy Boys, I was informed I need to replace the PTU in my car. After looking into this, this appears to be an extremely common problem in Jeeps. Though my vehicle is not on the current recall list for this issue, I believe it should be.

- Guffey, CO, USA

problem #278

Jun 212024

Cherokee

  • miles
Jeep completely shut down while driving and cars behind me almost crashed all lights came on would not shift back into gear very scary had to call tow truck. This is the second time.

- Lake Havasu City , AZ, USA

problem #277

Jun 182024

Cherokee

  • miles
I was driving and the vehicle cut off, said service shifter and had to put in park, and restart. I was in the middle of traffic and was luckily able to pull over. It started after stuttering a few times. But I-??m now scared to drive it.

- Williamsport, PA, USA

problem #276

Apr 282024

Cherokee

  • miles
i was sent an email saying my car was being recalled

- Milwaukee , WI, USA

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