10.0

really awful
Crashes / Fires:
13 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
38,657 miles

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« Read the previous 20 complaints

problem #5

Mar 262018

Cherokee

  • 13,000 miles
Vehicle was heading down a city street at approximately 40 mph. Another car pulled into traffic in front of Jeep and hit head on. The air bags failed to deploy. The car was totaled and the driver was severely injured.

- Sacramento, CA, USA

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problem #4

Jul 062017

Cherokee

  • 9,000 miles
Air bags did not deploy in front end collition. Shifter lever shows red indicator lights while driving in all gears neutral, reverse, drive, and park. Pulled off road turned off car then back on lights went away. This has happened three times under 30,000 miles. Dealership cannot find problem

- Calabash, NC, USA

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problem #3

Aug 132017

Cherokee

  • 23,000 miles
Another car ran an intersection my daughter struck car in the side then she hit a telephone pole going approximately 40mph airbags did not deploy and over 75% of her front end received damage

- Crane, MO, USA

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problem #2

Jun 192017

Cherokee

  • 25,000 miles
Beginning about two month ago, I have been going back to the dealer for drive train related issues. The initial issue was a failed rear hub at around 25,000 miles which was found during an oil change. Next, the main drive shaft (propeller shaft) began making grinding noises as well as a wobble/thumping sound at highway speeds. The grinding sound was resolved but the wobble/thumping continued. The followup for that sound found failed half-shafts (both sides), failed rear differential, and failed transfer case/module. The car was returned to me without all repairs being completed due to lack of parts and "warranty not authorizing additional days of rental" the car then began to give failed parking brake service codes and check air bag system codes which supposedly are related now to a failed on board control module. When the most recent codes (today) were given the car would not shift into gear initially.

- Plymouth, MA, USA

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problem #1

Jun 102016

Cherokee

  • 10,000 miles
The contact owns a 2016 Jeep Cherokee. While stationary, another vehicle struck the driver side of the contact's vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head, shoulder, ribs, hand, and arms, which required medical attention. The vehicle was towed to a collision repair center. The manufacturer was made aware of the issue. The failure mileage was 10,000.

- Sanford, NC, USA

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