The contact owns a 2016 Jeep Cherokee. The contact stated that while making a turn, the vehicle experienced the death wobble. No warning lights were illuminated. The vehicle was taken to an independent mechanic on two occasions to be diagnosed. The contact was informed that the rear knuckles needed to be replaced. The vehicle was repaired twice; however, the failure recurred. The vehicle was then taken back to the independent mechanic, where it was diagnosed that the rear knuckles and knuckle bushings needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 170,000.

- Chinle, AZ, USA

I-€™ve had this vehicle for a few years now and at the time of purchase the vehicle had 16,000-18,000 miles on it. It-€™s a 2016 and I believe I purchased the vehicle in 2019 so I-€™ve had it for about three years now. I didn-€™t really start to pay any attention to the shaking/shimmy/wobble that the vehicle has until about a year after I purchased it because at first it wasn-€™t nearly as noticeable as it is today and I had just upgraded from a cheap little Chevy cobalt that was a beater and the jeep was a huge upgrade and improvement from that vehicle causing me to gloss over the problem initially. The problem seems to get worse over time and regardless of me getting new tires, getting them balanced and alignments the same shaking/wobbling/shimmying persists. No issues can be determined that would cause the problem and I am told that the shaking is normal upon reaching higher speeds or that the complaint cannot be replicated. The shaking starts anytime I begin to reach speeds around 45 mph and higher and then seem to stop once reaching speeds around 65 mph. To test further I-€™ve reached speeds of around 80 mph and again the shaking starts once you get around 70 mph but does not stop shaking when letting off of the accelerator as it does at speeds of 65 mph and lower but instead continues to shake while both pressing the accelerator and letting off of the accelerator becoming worse if you apply the brakes. The shake seems to come from only the front wheels and is violent enough of a shake that it can be visibly witnessed and also felt by looking at the steering wheel and holding onto the steering wheel. Issue persist and has not been resolved. Tires also show uneven and irregular wear on the tread of both front wheels. Front tires need to be replaced more frequently than the rear tires. Rear tires always seem to look almost new while the front tires look as if they weren-€™t changed at the same time as the rear tires. Not consistent with what would be considered normal

- Glendale, AZ, USA

The Power Control Unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. There is current safety recall by NHTSA 20V343 that applies to 2014-2017 jeep Cherokee that applies to my car but does not shows up on the Jeep data base. Please advise. Thank you

- Arlington Heights, IL, USA

Purchased 75,000 mile warranty with tob. Around 30,000 motor replaced. Oil consumption. Nc. had it at midas at 67,584 miles because of unusual noises in the front end. Was determined to be the drivetrain. Advised me to check with tom O'brien Chrysler, Dodge, Jeep Ram in greenwood Indiana that it might be under warranty. Had it there twice, midas greenwood twice and fletcher Chrysler, Dodge, Jeep Ram in franklin Indiana twice. Each made repairs to it costing me $595 total in out-of-pocket deductibles. Billing to warranty company: Midas $1933.57, fletcher $618 and tob $2267 which is "the mechanic" (mechanical repair service contract) tel # 800-621-2130. Contract # GW227456. The vehicle had these issues of unusual noises on rough pavement, wandering when taking off from stop going thru shifting gears moving from right to left then back to straight then going back to the right every time on shifting. At 75,000 miles the warranty ran out and up to that time "none" of the companies figured it out nor fixed it. We were told that the lemon law didn't apply. So now at 80194 miles it's so bad that it's untrustworthy and it's getting worse by the day. I can't find anybody to fix it especially now that the warranty is out and the only place that we can trade it is back at tob which we will never buy another product from them. I have all the receipts for all repairs made that did not fix it. So we are stuck. Can't fix it nor trade and get a good price for it.

- Indianapolis, IN, USA

The contact owns a 2016 Jeep Cherokee. The contact stated while driving 70-80 mph, the vehicle was vibrating. There were no warning lights illuminated. The vehicle was taken to South pointe Chrysler Jeep Dodge Ram (5210 S ih 35 frontage rd, austin, tx 78745 (512)774-6306) but was not diagnosed nor repaired. The vehicle was taken to an independent mechanic where the contact was informed that the output shaft and pvt needed to be repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 65,000.

- Austin, TX, USA

The contact owned a 2106 Jeep Cherokee sport. The contact stated that his wife was driving at 25 mph when the front wheel on the driver's side detached from the vehicle, causing the vehicle to drop to the ground. The vehicle veered off the road grazing a tree until it stopped. The contact stated the air bags did not deploy causing the driver to hit the steering wheel. The contact stated that his wife sustained bruising on her chest, eyes, arms and suffered a concussion. The driver was unconscious until was pulled from the vehicle. The driver did not seek medical attention. A police report was filed. The vehicle was towed from the screen and it was totaled by the insurance company. The manufacturer was contacted and a case was opened. The contact stated that the vehicle was not included in NHTSA campaign number: 16V284000 (power train) which could have been the cause of the failure. The failure mileage was 44,000.

- New Eagle, PA, USA

The RPM's on this transmission in this vehicle go up very high but the transmission does not shift into gear. The vehicle sputters and slows on the open road. The engine does run on all cylinders. The engine has no power. This creates a safety risk on a highway. Also the differential locks up when you have to hit the brakes and three rear of the car locks up and skids left of center. Party's of the suspension have broken for no apparent reason. The left rear control arm broke for no apparent reason. I have been informed by a Jeep dealership that this vehicle is unsafe to drive. I have filed complaints with Chrysler on three occasions informing them of the numerous issues with this vehicle. I was advised to get a diagnostic test done and they would work with me to buy this car back. I did as requested and now being informed I will probably have to go to arbitration. Three times now when I applied the brakes hard on a highway the East locked up and the left rear of my car skidded and I had no control. I nearly hit a retaining wall. I have a vehicle that the dealership has deemed unsafe to drive.

- Steubenville, OH, USA

My Jeep has been and looked at for shaking in the front end when getting to a certain speed. I have found out after going to get a wheel alignment and being told it may be my tires and having them changed and then told it may be the balance of the tires and having that checked the issue is still present. After looking into this issue more and talking to other Jeep owners about this they said it is what is called the Jeep shakes. And according to looking this issue up this is present on many Jeep years and for me as a car owner there is no recall to fix this issue. The cost of fixing this issue can range from $900 to 1500 dollars depending on where it is taken. The Jeep when driving and reaching 55 plus mph and it starts to shake and if able to get to 65 mph the shaking ceases.

- Dallas, TX, USA

Jeep wobble. I was towing my vehicle behind my motor home. I had traveled approximately 300 miles without problems. Near the end of my trip I made a right turn. Just after making the turn I felt a violent shaking. The incident occurred at low speed estimated to be 20 to 25 mile per hour. I looked into the rear camera and was able to see the vehicle oscillating from side to side.I immediately slowed to a stop to get the shaking to stop. Since I was blocking traffic I continued on to a safe place. After proceeding about a mile to my destination, I had no further issues. I have contacted Jeep concerning the issue. They stated that it was on me to buy a wiring kit to correct the problem. When I purchased the vehicle on December 31, 2017, I told the dealer that I was in the market for a vehicle for towing. They did not have one with the equipment necessary for towing in stock but stated they could get one from louisville ky. I agreed to have get it. In short I purchase a vehicle that the dealership said was ready for towing. At now time during the sales process or after was I ever notified a a wiring package requirement. I just learned of it in recent days when I had it in the shop. I feel that Chrysler should pay for the fix and not me as the consumer based on their representation that the vehicle was ready for towing.

- Groveport, OH, USA

After purchase of my 2016 Jeep, which had 8000 miles, I began experiencing strong shaking in the front suspension when a bump in the road was struck. I took the car to Jeep, darcar in waldorf Maryland. They could find nothing. This shaking continued so I took it back. Again they could find nothing. Now my front end is not only jumping but squealing. This is my first Jeep and as much as I like the vehicle, I am very disappointed that a problem is occurring already. This occurred and got worst as I was driving on the streets of Pennsylvania and the city of waldorf Maryland

- Waldorf, MD, USA

The Jeep stalled in the middle of the intersection! several times and once as I was exiting the freeway ! the service transmission light went on and then I received the Jeep back nine days later and the the engine rattles and the console cracking sounds themotor sound like it's running higher than before it was fix I took it back the service manger told me that it runs fine and I need to relax and enjoy the arts but I don't think it working like it was prior to breaking down ! it had 6949 miles on it and now the shocks seem to hit hard too ! so I not sure what's going on ! Jeep corporate told me to drive it but I don't feel safe ! I asked for a better Jeep! and I was told that things happen ! the service department won't look at it agian ! and the Jeep seems to be pulling to the left ! but the steering wheel looks aligned!

- Lancaster, CA, USA

Vehicle has a front wobble or shimmy when accelerating from stop. On loose or slick pavement wobble replicates wheel slip and has caused me to over correct my steering and acceleration on multiple occasions. Vehicle steering wheel is wrapped in leather. The leather is loose near center spokes of steering wheel. Fingers have snagged on the loose leather on multiple occasions causing a dangerous control issue. Vehicle delivered with non functioning blind spot monitor mirror on passenger side and normal mirror on driver side. Assuming the passenger side was equipped with blind spot assistance I was nearly in an interstate collision during the night drive home immediately following delivery.

- Knoxville, TN, USA

My daughter [xxx] was driving on a straight 2 lane road when the Jeep suddenly ran off the road on the right. She managed to get it back on the road but then it flipped over onto the driver side and slid down the road approximately 100 ft before sliding off the road again and then came to rest. She did not collide with anything and the only damage to the Jeep was the driver side from the slide and the right front suspension. The lower control arm snapped at the lower ball joint mounting hole and the steering knuckle broke in two. I do not know which occurred first. The tire and wheel were not damaged other than gouges on the inside of the wheel caused by it rotating around the broken steering knuckle. Chrysler had the Jeep inspected but declined to accept any responsibility. The vehicle was declared a total loss. As a result, my daughter and son-in-law suffered a significant loss in value even though the Jeep was only 2 months old and had only 1,035 miles on it at the time of the accident. My daughter suffered only a concussion but it could have been much more serious if she had been traveling on a highway at 70 mph. If there is a fault with the steering knuckle or lower control arm on these Jeep, then there will be more accidents and possibly serious injuries or death. I have been a professional auto mechanic for 40+ years and have never seen a steering knuckle or control arm break like these did. My daughter had just left my home 30 minutes earlier, after having lunch with her mom and I and was only 1/2 mile from her house when the accident occurred. She had no alcohol. My daughter and her husband are both physicians and I am filing this on their behalf since they are not familiar with vehicle parts terminology and have very limited time, whereas I am retired. The registered owner is my son-in-law [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Morgantown, WV, USA

The contact owns a 2016 Jeep Cherokee. While the vehicle was being flat-towed behind an rv, the vehicle developed a wobble that was uncontrollable. The contact stated that both vehicles began to sway uncontrollably. The contact was able to safely bring the rv to a stop without causing any damage to either vehicle. The vehicle was taken to be inspected at the dealer. The contact was informed that the tow hitch was installed incorrectly. The vehicle was taken to the installer where the contact was notified that the installation was correct. The manufacturer was notified of the failure. The approximate failure mileage was 850. Updated 12/23/15

- Fort Mill, SC, USA