The contact owns a 2017 Jeep Cherokee. The contact stated that the service shifter warning light on the instrument panel remained illuminated. Additionally, several other warning lights on the gear shifter were constantly illuminated in red. While shifting gears, the warning lights remained illuminated. The vehicle was not taken to a dealer to be diagnosed. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 41,000.

- Brewton, AL, USA

The contact owns a 2017 Jeep Cherokee. The contact stated while driving 45 mph, the steering wheel seized. The brake pedal was depressed and seized. The contact stated that the service shifter warning light was illuminated. The contact pulled over and restarted the vehicle and drove to his residence. The vehicle was taken to mckinney Dodge Chrysler Jeep Ram & used cars located at 4574 calhoun memorial hwy, easley, SC 29640, (864) 859-1981, where the contact was informed that an oil change was necessary. The vehicle received an oil change but, continued to experience the failure. The vehicle was taken to piedmont Chrysler Dodge Jeep Ram located at 4015 clemson blvd, anderson, SC 29621, (864) 305-4234, and was informed that an oil consumption test was necessary. The contact stated that there was oil leaking from the valve cover. The vehicle was taken to independent mechanic and was informed the valve cover needed to be replaced. The vehicle was repaired. The contact stated shortly afterwards the number 3 cylinder needed to be replaced. The contact stated that the vehicle repaired however, the valve cover started leaking again. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 30,000.

- Piedmont, SC, USA

I was simply driving down the road at aprox 30 mph. I heard a ding looked at my dash and service shifter soon notice was on my dash. Looked down at gear shift all lights where red P R N D +.. I pulled over left the vehicle running and shifted it to park. All lights and the service shifter soon notice remained. I turned off vehicle for 5-10 minutes. Started again and warning message was gone. Lights on gear shift returned to normal only lighting up the gear the vehcle was actually in. There was no warning prior to this occurrence. Vehicle made no unusual sounds, no shifting funny, no issues going into gear. Nothing completely out of the blue.

- Tipp City, OH, USA

Service shifter light message on dash. All lights on prnd light up. Happens very often

- Tamaqua, PA, USA

The contact owns a 2017 Jeep Cherokee. The contact stated that the service shifter warning light illuminated intermittently. The vehicle was taken to nyle maxwell supercenter (13401 N. fm 620, austin, tx 78717) to be diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred four additional times. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.

- Georgetown, TX, USA

The contact owns a 2017 Jeep Cherokee. The contact stated while driving at various speeds, the shift indicator light illuminated in red with the service shifter message displayed on the instrument panel. After stopping and restarting the vehicle, the failure was self corrected. In addition, while depressing the accelerator pedal, the vehicle lunged forward and vibrated and failed to immediately accelerate. The cause of the failures were not determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 49,000.

- Palestine, TX, USA

The contact owns a 2017 Jeep Cherokee. The contact stated the service shifter message displayed on the instrument panel. Additionally, there was water entering the vehicle at the wheel hub liner at the bolt head. The carpet was wet from water intrusion into the cabin of the vehicle. The contact stated the rain water caused the vehicle to rust. The vehicle was taken to two independent mechanics where the contact was informed that the shifter needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but, no further assistance was provided. The contact stated the failure was like service bulletin: 2301516 a. the failure mileage was 50,000.

- Bradenton, FL, USA

Service shifter continues to display every so often. No error code present in system. When it is displayed all lights on shifter turn orange. Once car is stopped and turned off it goes away but returns after awhile.

- Cave Creek, AZ, USA

Service shifter light, all gears light up red.

- Omaha, NE, USA

Shifter problem wiring

- Stlouis., MO, USA

I have had shifter service warnings every time I start the vehicle and it shifts crazy and stalls out while driving. All the lights on the shifter light up as well so you don't know what gear you are in. While the dash says shifter service none of the other features work like tire pressure or other gages and setting.

- Elkview, WV, USA

While driving the service shifter lighter appears on dash and shifter position lights all light randomly and has been becoming more frequent. They turn off once I stop, turn the car off, and restart the car. I have read models previously have been recalled for this issue but not 2017 which appears to have the same issues. Also I've had to change my spark plugs at about every 50,000 miles. I replaced them once already and once again I am having the same issue the check engine light is on and at times the car is shaking from the misfiring. The check engine light remains on at a times. The check engine light flashes and the car is shaking the power and acceleration are significantly reduced when the spark plugs are actively misfiring. This only occurs with accelerating and pressing on gas pedal and happens constantly while driving. I've never had to replace spark plugs this often they usually last atleast 100,000 miles. There is a problem when they barely last for half that and require replacement atleast 2 times before they should go bad. These seem to be a common issue but when you ask the dealer they act clueless and something needs to be done. These are costly problems that should not be occurring or occurring this frequently. Please investigate.

- Langhorne, PA, USA

While driving the service shifter lighter appears on dash and shifter position lights all light randomly and has been becoming more frequent. They turn off once I stop, turn the car off, and restart the car. I have read models previously have been recalled for this issue but not 2017 which appears to have the same issues. Also I've had to change my spark plugs at about every 50,000 miles. I replaced them once already and once again I am having the same issue the check engine light is on and at times the car is shaking from the misfiring. The check engine light remains on at a times. The check engine light flashes and the car is shaking the power and acceleration are significantly reduced when the spark plugs are actively misfiring. This only occurs with accelerating and pressing on gas pedal and happens constantly while driving. I've never had to replace spark plugs this often they usually last atleast 100,000 miles. There is a problem when they barely last for half that and require replacement atleast 2 times before they should go bad. These seem to be a common issue but when you ask the dealer they act clueless and something needs to be done. These are costly problems that should not be occurring or occurring this frequently. Please investigate.

- Langhorne, PA, USA

Well over a year ago the "service shifter" message began coming on and off appearing on my Jeep dashboard. I called my dealer service department to make an appointment to have it serviced. I was told that if the light was not on there wasn't anything they could do. After some time past it stopped coming on. Approximately 3 weeks ago it started coming on and off again. I called the dealer again and was told it was a "known issue" and to bring it in. I made an appointment but a week before the appointment my Jeep wouldn't start. The shitfter would not move at all. The tow truck driver was struggling to be able to put the car in neutral to get the Jeep out fo the garage. I was told by the dealer who had my car for 2 full days that the battery was messed up and there was lost communication. I was told they also saw previous messages regarding the shifter. They replaced the battery and all the codes were cleared. They apparently test drove the car and could not get the service shifter message to come back up. I was told I could replace the bezel and harness parts of the shifter but I had to pay for it because I was out of warranty. I was also told that the parts had been reconfigured. If they know there is a problem and reconfigured the parts why isn't there a recall" why didn't they replace this when I called them the first time and was still under warranty" I've researched this online and have seen a lot of individuals with the exact same problem. Also, when I went to pick up my Jeep the first thing that happened was a low tire message. I put new tires on the Jeep one month ago. I crossed the street to gas station to air pump and all tires were fine. I went back to dealer and they checked them. All were fine. I was told they had no idea why light was on and I would have to make another appt. They had the car for 2 days! I am beyond frustrated!!!!!

- Worden, IL, USA

Brought used car at 45000 miles. Got service shifter light and check engine light (PE420 catalytic converters). Service shifter light appear randomly when driving from 10-60 mph, and goes away when turning off car. Has returned every 3 days for one week. Check engine light remains on for entire week. Rear passenger side door lock does not respond to lock/unlock button press. Reverse camera does not display clear image.

- Chestnut Ridge, NY, USA

While driving the service shifter lights comes on and I would have to stop and turn the engine off then on for it to return to normal. It started infrequently and now it happens few times a day. The dealer claims they never heard of this issue while an online search reveals that lot of owners are facing this exact situation.

- Denver, NC, USA

Shifter warning light comes on - shifts hard at times - taking off from a stand still - highway

- Wister, OK, USA

Every 3000 mile I do my vehicle maintenance which requires me to do my (oil change) July, 2020 on August 2 2020 I heard something while driving on a uphill I pull over I check everything seem ok when I got home I check my oil stick and realize I was in need of about a quart of oil I went to the place I had oil change done and added a half quart of oil (manufactured recommended) on August 15,2020 I was driving an heard a bang like I hit or ran over something all of sudden my vehicle dash board lights came on a my car shut off a passing vehicle inform me all my oil was coming out, I had the vehicle tow home the tow driver inform me the oil pan was crack I inspected and remove the oil pan and realized the problem was a manufacturer problem the crack was course from the inside out and the engine oil component was crack as it was with the timing belt, I only have 26,500 miles my phone number is +[xxx] thank you in advance information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Naguabo, PR, USA

When I turn on my car, I receive the message "service shifter" and all lights turn red on the gears. The car currently has 29,860 miles and am told it is not covered under warranty.

- Quincy, MA, USA

When shifting out of park, a service shifter warning comes on, all of the shifter indicators light red. Returning the car to park, and restarting normally clears the warning, but it will return.

- Mccook, NE, USA