10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
31,468 miles

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« Read the previous 20 complaints

problem #330

May 082021

Cherokee

  • miles
Service shifter appears on dash board. Car keeps stalling and tells me to to put in shift gear. I have to pull over and restart my car

- Hemet, CA, USA

problem #329

Apr 302021

Cherokee

  • 62,000 miles
Driving 45mpr service shifter light comes on, all gears P.R.N, D L lights comes on car jerks when positioning in and out of park

- Columbus, OH, USA

problem #328

Apr 222021

Cherokee

  • 80,000 miles
The "service shifter" comes on at random times. The vehicle must be restarted to clear the code.

- Frederick, MD, USA

problem #327

May 042021

Cherokee

  • miles
'service shifter' message comes on and all lights light up on the shifter while driving.

- Monument, CO, USA

problem #326

Apr 292021

Cherokee

  • 90,000 miles
My 2017 Jeep Cherokee displays "service shifter". I've seen multiple online reviews/complaints for the same issue, yet this $900 to repair issue has not become a recall. What recourse do we all have and why won't Jeep fix this ongoing problem? the message has been going on/off intermittently since I bought the vehicle in 2019, however, at that time, the service department said it probably wasn't critical to have it repaired at that time. Now, they're saying the shifter needs to be replaced.

- Cartersville, GA, USA

problem #325

Mar 182021

Cherokee

  • 4,346 miles
Doesn't seem to be turning right. A lot of clicking making noise when I back up. And turn wheel.

- Sterling, IL, USA

problem #324

Apr 032021

Cherokee

  • 45,000 miles
The car is constantly stalling while driving and then shutting off immediately. It doesn't matter if I am on the expressway or side streets. This has now happened two days in a row. It is very dangerous! literally have to sit stranded in a place until the car starts back up. Yesterday Apr 2, 2021, it stalled in the middle of 57th and cottage grove in Chicago and today apt 3, 2021, it stall on interstate 80 at the calumet exit heading West, with my child in the car... regular maintenance has been done. New oil change and still stalls and shuts off. It's happening once a week and the dealership acts like they have no idea. Taking it back to the dealership for an appointment on 4/13!

- Calumet City, IL, USA

problem #323

Mar 312021

Cherokee

  • 30,100 miles
Our service shifter light started coming on periodically at around 20K miles. It has happened no less that 10 times now. This is problematic since it will happen while driving and the powertrain will shift into neutral causing the driver to have to pull over while in traffic. I talked to the Jeep dealer who said this is out of the bumper to bumper 3 year/36K warranty and not covered by the powertrain warranty. When this happens the service shifter light comes on and the gear shift lights are all red, P, R, N, D, the vehicle loses power and goes nuetral. There are hundreds of posts about this issue. See https://www.cargurus.com/cars/discussion-T68742_ds990296. how can this not be a recall or covered under powertrain warranty" does my teenage daughter need to have this happen and then get plowed into by a truck to make you or Jeep take action" please do what is right and safe for all of us Jeep owners experiencing this issue.

- Dublin, OH, USA

problem #322

Mar 202021

Cherokee

  • 74,000 miles
When accelerating it feels like the engine is not sending enough power as if the transmission was on a higher gear and also thuds as if the transmission was having trouble shifting.

- Hidalgo, TX, USA

problem #321

Mar 232021

Cherokee

  • 58,800 miles
Service shifter randomly comes on and causes screen to lock and lights up the shifter. This happens when starting the vehicle.

- Milton, WV, USA

problem #320

Mar 182021

Cherokee

  • 52,000 miles
Service shifter light comes on at intermediate times while driving and all the prnd lights come on. Shut the vehicle off and turn back on and it's good for a while.

- Enderlin, ND, USA

problem #319

Mar 182021

Cherokee

  • 54,680 miles
Service shifter light came on and gear shift lights are all red, P, R, N, D

- Coachella, CA, USA

problem #318

Mar 182021

Cherokee

  • 107,000 miles
Service shifter indicator came

- Tempe, AZ, USA

problem #317

Mar 162021

Cherokee

  • 50,000 miles
Shifter sensor lights keeps coming on and all lights on shifter light up red, while stationary and in motion. I have to stop turn the car off and restart it to proceed.has been happening for over a year.

- Okeechobee, FL, USA

problem #316

Jan 012019

Cherokee

  • 20,000 miles
Keep getting message to service shifter and displays on dash continuously all light on shifter light. Seems to shift very hard when this happens. I see many complaints about this on the internet with many different years of vehicles. Started last year 2019. Still doing as of today 3/15/2021

- Vineland, NJ, USA

problem #315

Mar 132021

Cherokee

  • 65,000 miles
I was at an intersection stopped yesterday and my 2017 Jeep Cherokee limited lost all power steering, and brakes. Dashboard flashed 'car must be in neutral or park to shift gears' and wouldn't go forward, started rolling backwards until I pulled the emergency brake. Turned off the car to try to reset it and took a long time to turn over. Went out with it again this morning and same thing but going about 20mph. This is completely unsafe as I have no control over the car!!!!

- Waterloo, NY, USA

problem #314

Mar 122021

Cherokee

  • 77,202 miles
I just purchased my car January 4, 2021. I have had it cut off on me 4 times. Like shut completely off and it takes like 10 to 15 minutes to actually start back up. The shift gears message pops up, it cut the traction control automatically off so that light pops up. The check engine light and battery light pops up. I dont know whats happening but it almost caused an accdident twice on 695 highway because it shut off. Thank god the kids were not with me at the time. I am reading that his happens to alot of people with Jeep. Wish I would have known that before purchasing. I just want a safe and reliable SUV for me and my children.

- Middle River, MD, USA

problem #313

Mar 112021

Cherokee

  • 88,000 miles
So I got my car in April 7, 2020. My car has been in and out of the shop for the past couple months. To my engine stalling out to my car not. Shift that right way. A new transmission was put in January 2021. My electric stuff in the car goes in and out all the time. So it M mess up the computers this car has now had 4 new computers put in the car and I'm still having problems with it. And it does this anywhere on highway city street.

- Anna, TX, USA

problem #312

Jan 012021

Cherokee

  • 32,000 miles
The service shifter light comes on whenever I put the car into drive. This seems to be a common problem for Jeep Cherokee owners.

- Nashville, TN, USA

problem #311

Mar 042021

Cherokee

  • 22,300 miles
Oil filter housing/cooler leaks and pools oil on top of engine. Part number 68105583af. Oil drains down either side of the engine. It is a plastic part that can easily fail due to dealer over lightning the oil filter when performing an oil change. Leak starts immediately this car has 22,300 miles on it and is a 2017.

- Libertyville, IL, USA

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