I have had a the vehicle less than 60 days, and the service shifter light came on when I started the vehicle, I drove home turned it off and then when I restated the vehicle it is no longer on. Dealer is unaware of any issues and has never head of this, so now I have to pay for a diagnostic and all the parts and I do have extended warranty but this is not covered by powertrain. There are over 600 complaints for this issue, and nothing has been done.

- Nags Head, NC, USA

Service shifter light first came on after I bought my 2017 Jeep. The warranty took care of the first issue then it came on again several times after that. It went away after I would restart the car. I address this to the dealership and no recalls. It has done this several times but it would always go away. Today my Jeep as I was pulling into a street, the Jeep started stalling and the dashlight said to "step on brake to shift into drive", then the service shifter light came on. It stalled out and I could not start it. After I sat there a while, I tried it again and it started. (35 degrees).

- Trenton, ME, USA

While driving and turning right the vehicle shifted out of gear to neutral and the emergency brake light activated. Also, the service air bag, service shifter and the engine light came on. Furthermore, all the shifter lights came on. While sitting in the middle of traffic I turned the car off and on to reset it, then I was able to move the vehicle and the service shifter light came on again. I was able to drive the car back to my house 5 miles away. This is not the first time the service shifter light came on. I have a scheduled diagnosis with my dealership's service center in seven days. I made the appointment when the first time the service shifter light came on. They did not advise me not to drive the vehicle. But, after the last incident the vehicle is not safe to drive.

- Lawrenceville, GA, USA

Upon starting Jeep received message "service shifter" and all the gear indicator lights are lit and message center is inoperative except for that message. Shutting car off and restarting resets, only to come back after a few starts. Jeep dealership charges $145 to tell you what needs to be replaced but is not sure if that will fix problem. Multiple complaints regarding this issue with 2016-2018 Jeep Cherokee's but car is past 36 month warranty period even though it only has 14,500 miles on it, Jeep will not repair at N/C. with the amount of complaints I have read for same issue, why isn't a recall in order ? apparently, if you don't get it fixed, somewhere down the road, the vehicle may become inoperable, or will not shift to park. The temporary fix appears to be, shut the car off, and restart. Not a very good thing.

- Battle Ground, WA, USA

Was on the way out of town for the weekend driving at 65mph when all of a sudden service shifter lights up on my console and all lights (gears) on the actual shifter console light up as well. I immediately pulled to the side of the road and placed in park, still all lights remained on leaving me puzzled. I proceeded on cautiously aware off what was occurring, after reaching my destination turned the vehicle off.. finding that restarting the vehicle everything was back to normal. Unfortunately it keeps repeating the same thing over and over for at least a dozen times now. Besides the ongoing problem it also is unsafe as it actually startles you when in traffic when it dings and everything lights up ! apparently its a know problem with Jeep with multiple others having the same issue. Why is there no recall for a permanent fix to this un safe issue before someone is severely injured or a life is lost.....

- Spencerport, NY, USA

I was making a sharp left turn into a parking lot, sort of fast- between 10-15 mph. After I made the sharp left turn and started to turn right to go straight and park, the service shifter warning came on. I was able to put my car in park just fine. I instantly turned my car off waited a few seconds and started my car again and the warning was gone. Hasn't come back on since. This happened last night.

- Janesville, WI, USA

At slow speed while accelerating from a stop, the transmission shifted abruptly and caused the vehicle to jerk. In addition there is a loud crunch. Bang or clunk noise that made me feel like another car had rear ended me. The dealer updated the computer but it did not fix the issue.

- Fayetteville, NC, USA

While operating the vehicle, the service shifter light turned on as well as all the lights denoting P-R-N-D on the shifter bezel itself. I stopped the vehicle and shifted from D to P and back to D. vehicle operation did not falter and was able to arrive home with no noted mechanical issue.

- Wimauma, FL, USA

Gas pedal will stop working while driving not allowing me to accelerate the Jeep. I have to pull over, power off the Jeep, and wait about 5 minutes. After waiting, I have to hold the key in the start position until the Jeep turns on which ranges anywhere from 30-190 seconds to do. There is a recall for this specific issue but my car is not covered. I believe that the recall should be expanded as it does not fully cover the vehicles affected. This has now happened 6 times over the last 2 months.

- Orlando, FL, USA

Light on dash: Service shifter. All lights on shifter on such as:P, R, N, D, od. Lights on in motion and stopped.

- Houston, TX, USA

The notice for service shifter come's on, all the lights on the gear selector light up. You can't tell which gear the car is in. This notice shows in the instrument cluster, where the speed odometer is. This has happened on and off for 6 to 8 months, the dealership found nothing. This happens while driving and just starting the vehicle.

- Eastpointe, MI, USA

My car stopped accelerating while driving and acted like I shifted it to neutral. I took it to the dealership today and was told I need a transmission software update. There has been a recall for this exact thing but my vehicle wasn't included in the recall. Also, my extended warranty wouldn't cover it so I had to pay for it out of pocket along with the diagnostic service. No codes showed up even though a light came on when it happened to me twice that said vehicle must be stopped to shift. This is extremely dangerous and it should be covered.

- Burlington, KY, USA

The service shifter warning came up while driving on a city street. The vehicle has roughly 45000. Nothing happened this time but I have seen this is a common occurrence and can lead to the vehicle shutting off in motion.

- St. Paul, MN, USA

I've had the service shifter light come and off since I bought it used 15 months ago. I told the dealership and they said they couldn't find anything wrong. Two days ago, I was driving 40 mph and the car stopped accelerating and a light came on that said car must be stopped to shift. In the middle of the road, I put it in park and back to drive but the engine just revved so I turned it off and back on before I could get it to go. The night before I drove on the expressway and most likely would have been hit. I called the dealership and they won't even look at it for a week. I'm scared to death driving it. They won't give me a loaner although I bought an extended warranty. I started researching and saw many having problems with the service shifter light and to come here to file a complaint. I want Jeep to make this right. I couldn't trade this soon without losing money. I bought a new car to have a safe vehicle and now I'm afraid of having an accident unless this can be fixed.

- Burlington, KY, USA

Every time I start my car after a few miles it says service shifter but everything is in spec. All the lights on the shifter light up. But there is no issue shifting

- Minneapolis, MN, USA

After starting car in morning, the shifter was put into drive. While shifter was in drive the light beside shifter was blinking. Then a message popped up on the dash saying to put the vehicle in neutral or park. Vehicle was put in park, then back in drive and a check engine light came on, the check engine light code was U0001 for a can C bus. When pushing on the accelerator pedal the car was lagging and did not seem to respond the same as it usually would. Took vehicle to dealer and explained what had happened. The dealership said they could not find the root cause. They cleared the code and let me leave.

- Gulfport, MS, USA

Service shifter warning lights come on when starting and driving

- Ft Myers Beach, FL, USA

While in motion, lights on the shifter come on a say service shifter. Previously, when this happened, the engine shut off.

- Fort Worth, TX, USA

Backing up my Jeep and the service shifter message appeared in the dash and red lights came on the by the shifter. I put it back in park and restarted my Jeep. Lights and error message went away.

- Republic, OH, USA

2017 Jeep Cherokee. The service shifter comes code comes on driver dash panel display. Brought to dealer within 1st two weeks of purchase of of a certified pre-owned vehicle with under 20,000 miles. Dealership initially wasn't able to replicate the issue and therefore the issue was not addressed. Within a few days, issue happened again. Brought back to dealership and they found the error code. However, after a few more weeks, the issue occured again and then they were able to finally say it was under warranty and would be fixed and that it was a shifter issue. Now, months later, while driving, the car just stopped with a shifter error on the dash. I was able to pull over and stop the vehicle and re-start the vehicle after a few attempts and the code is no longer there. We immediately called the dealer and garaged the car for almost one week until the appointment. " the car was taken to the dealership and I am now told it is still a shifter issue and that it is not under warranty. I am not sure how this is not covered under a powertrain warranty. The car lost power while were driving. Luckily, we were only in our neighborhood. I am concerned that the shifter is faulty and even if paying out of pocket will not rectify the issue. There are lots of similar reports file here on the NHTSA site for the 2017 Jeep Cherokee. I would like this documented here in the event there is a safety recall or future incident with this vehicle. The dealership was central in norwood,

- Norfolk, MA, USA