1.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
89,500 miles

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problem #2

Sep 152023

Cherokee

  • 67,000 miles
The contact owns a 2017 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the Service 4-Wheel Drive message was displayed. The vehicle was taken to an independent mechanic, who diagnosed that the PTU needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 67,000.

- Jonesborough, TN, USA

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problem #1

Aug 242022

Cherokee

  • 112,000 miles
The contact owns a 2017 Jeep Cherokee. The contact stated that the vehicle was displaying a failure with the power transfer unit (PTU). The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. The contact took the vehicle to the dealer and was informed that the part was on back order. The service shifter had been repaired through a software update under recall. The contact stated that the service shifter failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 112,000.

- Radford, VA, USA

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