Throttle body and gaskets were replaced after leaving me stranded in the street. Also, linkage was replaced due to service shifter warning. Please see the attached document for additional details.

- Dushore, PA, USA

Car caught on fire while driving. Entire front end was in flames and burned completely. VIN is invalid updated 11/26/18

- Cumming, GA, USA

Emergency brake would not release vehicle would not move forward or reverse

- Orange Park, FL, USA

While in crude controls my Jeep speeds up and past the set speed and keep on going faster

- Rockford, IL, USA

Service shifter has appeared on my dash, car makes noise that sounds like when my gas light comes on multiple times, engine turns off and won't turn on unless you take key out and wait a couple minutes.

- Petaluma, CA, USA

The contact owns a 2017 Jeep Cherokee. While accelerating from a stop, the gear shifted abruptly and caused the vehicle to jerk. In addition, the "service the shifter" indicator illuminated. The failure recurred several times. The vehicle was taken to leith Chrysler Jeep (5500 capital blvd, raleigh, nc 27616, 919-872-5500) where the technician updated the computer system, but the failure recurred. The vehicle was taken back to the same dealer where it was diagnosed that the gear selector bezel and harness needed to be replaced. The manufacturer was made aware of the failures and stated that they would contact the dealer. The contact also stated that the manufacturer promised to get back with her within twenty-four hours. The vehicle was not repaired. The failure mileage was approximately 3,000.

- Clayton, NC, USA

Takata recall: Service shifter alert received

- Tomball, TX, USA

The contact owns a 2017 Jeep Cherokee. Within months of owning the vehicle, it failed to start and stalled several times without warning. The dealer (koons tysons Chrysler Dodge Jeep Ram, 2050 chain bridge rd, vienna, va 22182, va 22031, (703) 790-0900) was unable to replicate and diagnose the failure. The manufacturer was notified. The approximate failure mileage was 5,000.

- Reston, VA, USA

Backed out of parking space into traffic lane. Transmission would show shift to D, but would not engage drive train. Had to disconnect both battery cables to clear electronics. After reconnecting battery cables, vehicle would engage drive train for "D", bust car running/shifting rough, engine dying and svc engine light coming on.

- Moneta, VA, USA

I brought this Jeep on 2 22 2018. On March 1 it was pull in, it would not start, I pick it up on March 3, and drove it about 1 mile and it would not start again it was pull in again on the 3rd. I call on the 7th they was still working on it and today is the 10th. I need a car that will not live in the shop. I have talk to the people at albemarle Jeep until I was tried. Can you help their number is [xxx]. mine number is [xxx] my name is [xxx]. also I got a bill for the vehicle property tax that the nc said that I own on the registration. It was to be paid in full. What is going on. Please help me. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Albemarle, NC, USA

My 2017 Jeep Cherokee has 20,000 miles and has stopped running three times while I was driving in traffic. I have managed to pull to the side but this is very dangerous and this issue really needs investigating. I will be taking it to the dealership on Monday I'm afraid to drive it please help

- Bainbridge, GA, USA

My car just shuts off for no reason for about 2 hours and when it come back on the service engine light comes on and the battery light comes on. I took it to the dealer they said the alternator and battery died. Also the key throb won't come out the ignition I only had the car for 4 months I am the first owner so I don't know how that's happening.

- Phila, PA, USA

Start button will not work if pressed at bottom. Will not start or stop.

- Kingman, AZ, USA

The presets on the phone part of the touch screen have erased themselves twice in a month

- Rayland, OH, USA

I was stopped at the red light, my foot on the brake and vehicle gear in D, I felt my vehicle is reversing (moving backwards), I thought my vehicle gear was in R and foot on gas padel but that was not the case, I double checked to make sure the vehicle gear was in D and foot on the brake pedal, I put my vehicle in park (P) to make sure it stops and then when light turned green, I put it in drive (D) and started driving. In all that bizzareness, I felt I missed a green light as well. I thought may be the vehicle besides me started driving and it was my vision which made me think that my vehicle moved backwards but I am a long time driver and something like that never happened with me before. I was completely shaken up, thinking that luckily no vehicle was behind me during all that time. I also noticed that my vehicle was at least one vehicle space behind the stoppage line when I started driving again. This strengthened my belief that my vehicle moved backwards.

- Cary, NC, USA

New 2017 Jeep Cherokee has completely and randomly shut off/shut down while driving three times. Extremely dangerous failure mode! vehicle has less than 2000 miles and is less than 3 months old. First instance: April 27, 2017. Daughter driving. Going up a hill on city road at approximately 45mph. Vehicle just died. Almost rear-ended. Pulled over. Put it in park. Vehicle restarted. Second instance: April 28, 2017. Owner driving. On interstate 376 going 65mph. Vehicle just died. Pulled over. Put it in park. Vehicle restarted. Third instance: April 29, 2017. Owner driving. State road going 40mph. Vehicle just died. Noticed a "ding" sound just before it died. Almost rear-ended. Pulled over. Put it in park. Vehicle restarted. Took car to dealer - preston motors in new castle, pa. Explained situation. Told them "we could have died!" they claim they know of no similar issues or reports of this problem. I presented them with printouts of the numerous similar complaints for 2016 models on NHTSA website. Dealer is currently investigating and guesses (does not know) it may be a problem with the starter button (not the stop/start button). They are replacing it and will test drive it before giving it back to us.

- Edinburg, PA, USA