10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
20,663 miles

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problem #14

Feb 102022

Cherokee

  • miles
THIS VEHICLE HAS INTERMITTENT NO ACCELERATION FROM A STOP GOING INTO TRAFFIC AND WILL FINALLY RESPOND BREAKING THE TIRES LOOSE AND WILL ACCELERATE SO FAST THAT THE VEHICLE IN FRONT OF YOU IS IN DANGER. I am a retired shop owner and tech and this is a very dangerous situation not easily duplicated for diagnostic purposes but in following Jeep Forums hAS DEFINITELY been a problem for many and I am sure there are many of these issues and vehicles still on the road. There should definitely be a recall issued to correct this situation.

- Polson, MT, USA

problem #13

Feb 122018

Cherokee

  • miles
There was already a recall on the make and model of my car, Jeep Cherokee Latitude; however, when I search by VIN it shows zero unrepaired recalls. So if the problem is fixed (no one even attempted to fix my car), why does my car still shut off in the middle of driving" When it shuts off I can-??t turn the wheel, Can-??t put it in park, and the gas and brakes/ABS don-??t work. This has happened many times with my daughter, currently 4yo, in the car; why do I have to risk my life every single time we need to go somewhere? Every single dealership and mechanic I-??ve brought it to says there is nothing wrong with the car, yet it continues to shut off while driving-?? I did crash the first time it happened, but it was in a snow storm and possibly unrelated" No injuries or damage.

- Olean, NY, USA

problem #12

Aug 172021

Cherokee

  • miles
Getting frequent SERVICE SHIFTER messages on dash board display. Repaired at a Jeep dealership previously, did not fix problem.

- Woodstock, AL, USA

problem #11

Jun 292021

Cherokee

  • miles
My car completely cut off while driving it on 2 separate occasions on 6/14 & 6/29. I was going 15-20 mph and slowing down for a stop light both times. The car just cut off without any warning. Once I put it in park I was able to start it back up without a problem. I took it to get serviced and the shop said there were multiple faulty computer codes so they reset the system. They advised me to call the dealership to see if there is a recall. I called a dealership and there is not a recall. They told me to bring it in so they could do a diagnostic test and check the fuel system. The earliest appointment at 2 dealerships I called is a month out and if I scheduled a drop-off appointment that could be done in about 7-10 days.

- Columbia, SC, USA

problem #10

Oct 012020

Cherokee

  • 30,000 miles
Service shifter at 40000 miles and now at 54000 miles Jeep is sputtering when accelerating and Jeep will not start. Batter and alternator are good.

- Minneapolis, MN, USA

problem #9

Aug 172020

Cherokee

  • 49,000 miles
Brought used car at 45000 miles. Got service shifter light and check engine light (PE420 catalytic converters). Service shifter light appear randomly when driving from 10-60 mph, and goes away when turning off car. Has returned every 3 days for one week. Check engine light remains on for entire week. Rear passenger side door lock does not respond to lock/unlock button press. Reverse camera does not display clear image.

- Chestnut Ridge, NY, USA

problem #8

Dec 042019

Cherokee

  • 32,000 miles
If it is below freezing outside, my gas door will not open. When I press the open button inside my car, it makes a sound as if it is trying to open, but will not budge. Even when I try to open it manually, it won't open without extreme force and several minutes of trying. My gas door has popped off twice due to this issue and trying to get it open.

- Wheeling, WV, USA

problem #7

Jun 022019

Cherokee

  • 41,200 miles
While driving vehicle shuts off with out warning. Start is impossible for 30-45 seconds. No check engine light and no drivability issues before or after vehicle shut down. Has happened twice in the last few weeks

- Sykesville, MD, USA

problem #6

Feb 022019

Cherokee

  • 32,000 miles
Three times while actively moving in traffic, the vehicle has shut off without warning. The vehicle has been able to be stopped safely and placed into park. The electrical works so hazard lights have been able to be engaged. However, the vehicle fails to restart on the first few attempts. Ultimately it will restart. The service rep indicated this is a known issue with these vehicles and he has seen a lot of this on this model. He noted the engine has loose tolerances to achieve the mileage rating. As a result it looses oil rapidly. And Jeep implemented engine sensors to stop the engine when the oil is low. The sensors do not take into account if the vehicle is moving or at what speeds. I called the dealer about this extremely dangerous situation immediately, to which we got an answer to drop it off, they will have to look at it when they get to it. This vendor and vehicle have had over a dozen significant recalls and need to be taken off the road.

- South Riding, VA, USA

problem #5

Dec 012018

Cherokee

  • 44,000 miles
Vehicle losing power upon turning or take off, gear shifting while driving and accelerating. Shifting is violent and loss of power major. No long feel safe driving and only has 44K miles on it. Dealer has done electronic update and did not fix issue, but made it worse

- Richmond, KY, USA

problem #4

Dec 042018

Cherokee

  • miles
When on the cooler side after starting/, take a turn and stalls. 18000 miles on the engine. Started about 2 weeks ago and getting worse

- Plymouth, MA, USA

problem #3

Dec 112018

Cherokee

  • 14,477 miles
Slowed from 45 mph to 15 mph to enter driveway and car stalled out and totally locked up, could not move gear shift to get into neutral to move car off part of state highway road! car mileage at 14477, oil change not due per dealership sticker for another 1500 miles. This is 2nd instance of dangerous stall out, had dealership document last one, they said it was due to oil being low, but car wasn't due for change for another 1000 miles at that time! had there been any oncoming traffic, my nine year old would have taken brunt of hit the way car stalled this time. God forbid I have to swerve to avoid hitting an animal and get killed!

- Carlisle, PA, USA

problem #2

Aug 152018

Cherokee

  • 43,000 miles
Car caught on fire while driving. Entire front end was in flames and burned completely. VIN is invalid updated 11/26/18

- Cumming, GA, USA

problem #1

Nov 292017

Cherokee

  • 3,600 miles
On four separate occasions while stopped on a steep incline the light turned green and I stepped on the gas and there was no response from the engine for about 3 seconds. This caused me to role backwards then when the engine engaged, it lounged forward almost hitting the car in front of me. The vehicle was taken to the dealership but they could not replicate the situation for a lack of hills therefore nothing was done. This could be a real problem for someone not expecting the situation to happen.

- La Puente, CA, USA