10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
30,073 miles

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« Read the previous 20 complaints

problem #216

Mar 042020

Cherokee

  • 40,000 miles
Service shifter message constantly pops up.

- Sherwood, AR, USA

problem #215

Feb 252021

Cherokee

  • 53,345 miles
Water was found puddling the driver side floor board and driver side passenger floorboard. There was found that the factory did not seal a seem between the wheel well and the firewall causing the leak. Evidently this was a common problrm according to Jeep forums. The standing water is very hard to get out and is causing fowl smell. All of this occurs after I had taken my vehicle through its first automatic car wash.

- Knoxviile, TN, USA

problem #214

Mar 012021

Cherokee

  • 68,000 miles
Periodically while driving, a "service shifter" notification will turn on and all of the lights on the shifter indicating gears will light up. If the car is turned off and restarted, this notification will disappear. This has happened to me 6+ times randomly over the past year that I have owned this car. A quick google search shows that many other owners experience the same false notification. The unreliability of this notification is unsafe and should be investigated.

- Hartford, CT, USA

problem #213

Feb 282021

Cherokee

  • 87,171 miles
Service shifter pops up when I'm driving 65mph on the highway. Extremely unsafe!

- Unit B, NJ, USA

problem #212

Jul 012014

Cherokee

  • miles
Car speeds up and jolts since I purchased it. It also looses strength and does not go higher than 5mph on the road. I have taken it to the mechanic multiple times and they can't find anything wrong. They did fix the transmission some time ago and even after that it continues to jolt when in park. When driving it also jolts from low speed to high speed

- Everson, WA, USA

problem #211

Feb 132021

Cherokee

  • 92,000 miles
As I was driving on a rural road, the 'service shifter' message displayed on the instrument panel and the lights on the shifter bezel all glowed red. I stopped the car, shift it off, turned it back on and all seemed normal again. While the service shifter message was showing, all other information in the instrument panel was hidden which felt unsafe. After researching this issue, I found that this is issue is affecting many as they are reporting the same occurrence I experienced and I feel that this should be the responsibility of Jeep to correct this issue.

- Crumpler, NC, USA

problem #210

Feb 062021

Cherokee

  • 85,000 miles
Jeep says 'service shifter' and shows up on the dash and all the lights turn red on the shifter itself. This has happened multiple times in my Jeep. The frequency has gotten worse. I had to restart my Jeep in the middle of a road to get the lights to go away, and within minutes now it is back on. It has gone away in the past but for an unknown time (sometimes a day sometimes weeks.) it has happened while shifting, driving, and while parked. The light is not only dangerous because you cannot see anything else on the dash but also concerning since it is a known shifter issue.

- Medway, MA, USA

problem #209

Jan 162020

Cherokee

  • 29,000 miles
A "service shifter" message appears on the dashboard randomly when I'm driving on the street and the highway and all of the lights turn on on the shifter. I turn off the engine and turn it back on and it goes away but it comes back on later again.

- Dallas, TX, USA

problem #208

Jan 252021

Cherokee

  • 141,000 miles
The shifter says that it needs repaired and all the lights on the shifter are lit up red. When I look it up it shows an active recall but doesn't show anything on this website.

- Gibbon, MN, USA

problem #207

Jan 222021

Cherokee

  • miles
Shifter service - seems to be an ongoing issue with these vehicles. This car at less than 18,000 miles has had thermostat replaced... now it is having shifter issue. Link to complaints - https://www.cargurus.com/cars/discussion-T68742_ds990296

- Longs, SC, USA

problem #206

Jan 012020

Cherokee

  • 19,500 miles
Service shifter warning light comes on consistently. I have been back to the dealer twice while my Jeep was still under warranty, but they couldn't find any problems. The light continues to come on, to this day

- Appleton, WI, USA

problem #205

Jan 152021

Cherokee

  • 44,000 miles
Service shifter light keeps coming on. I just had the ptu changed out! this vehicle is being to feel unsafe and not allowing me to do what I bought it for!

- Las Vehas, NV, USA

problem #204

Sep 122019

Cherokee

  • 27,000 miles
After service shifter recall was fixed it still continues to come on, my shocks are leaking, poofs of smoke come out of my vents, check engine light goes off and on, my heater and air only works sometimes, and I have replaced my battery 4 times. I onlyii

- Los Lunas, NM, USA

problem #203

Jan 092021

Cherokee

  • 20,914 miles
It's 31 degrees here in Alaska and I auto started my vehicle to warm up about 10 minutes. When I shifted gear into reverse I heard a beep come from the warning lights and it said, 'service shifter.' Then I put it back into park and realize all the lights illuminated red on the letters P, R, N, D, -+, I took photos of the warning lights. I just got my car serviced at Chrysler Jeep Dodge anchorage 5th ave. Alaska couple days before this happened.

- Anchorage, AK, USA

problem #202

Dec 242020

Cherokee

  • miles
Vehicle stalls without warning

- Miami Gardens, FL, USA

problem #201

Dec 032020

Cherokee

  • 84,000 miles
Service shifter light came on. Second time this has happened to this vehicle. We have paid to have fixed twice. Same alert both times. Still waiting on part. There are 78 ahead of me. This is a recurring problem for Jeep products. Reading a lot of complaints online. There should be their problem to fix

- State College, PA, USA

problem #200

Dec 182020

Cherokee

  • 29,324 miles
The words "service shifter" comes on my dash. It will not let me clear it. Also all the lights on the shifter turned on and is red.

- St Clairsville, OH, USA

problem #199

Dec 162020

Cherokee

  • miles
Service shifter light will come on & disappear. Dealerships do not know what the issue is.

- Somerville, MA, USA

problem #198

Dec 112020

Cherokee

  • 46,728 miles
Service shifter message pops up constantly and has the last two years. It's random and sometimes it's while I'm driving. Which just happened on my way to a doctors appointment. Luckily I was able to pull into a parking lot. If it comes on right when I start the engine I cannot put my car into any gear. I have to turn my car on and off repeatedly for it to clear. After which the first ten minutes of driving is rough and the car shifts badly. Sometimes acceleration is poor after. All lights on the shifter turn red. Very dangerous

- Tucson, AZ, USA

problem #197

Nov 212020

Cherokee

  • 40,000 miles
Service shifter light comes on while driving and all shifter lights come on (park, reverse, drive, etc. All lit up at once) replacement needed is shifter bezel and wiring harness. Dealer says its a known issue that is not covered by Jeep warranty, but is very common. Vehicle has less than 40,000 miles on it.

- Barnhart, MO, USA

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