4wd not working and now the speedometer keeps blinking

- Omaha, NE, USA

Driving on the highway I was alerted with a warning on my dashboard display to "Service Shifter". At the same time all of the gear symbols illuminated red and stayed on. I did a web search regarding this issue and found this is happening to a very large number of Jeeps like mine and suggesting I fill out this form.

- Michigan City, IN, USA

Service shifter light

- Greenfield, WI, USA

LIGHT ON CLUSTER APPEARS "SERVICE SHIFTER". THE LIGHT COMES ON RANDOMLEY. WILL APPEAR 5 TIMES IN ONE DAY AND NOT SHOW UP FOR MONTHS. I HAVE READ ON LINE THIS IS A COMMON ISSUE WITH 2017 (AND OTHER YEAR MODELS). i HAVE TAKEN TO HAVE THIS WARNING LIGHT ADDRESSED BUT CAN NOT MAKE IT COME ON. AS I SAID, ITS RANDOM. WITHOUT LIGHT BEING ON REPAIR SHOP DOES NOT KNOW HOW TO ADDRESS IT. THIS "SERVICE SHIFTER LIGHT" HAS BEEN SHOWING UP FOR OVER 2 YEARS.

- Arlington, TX, USA

I need to replace the power transfer unit already on a vehicle with 70,000 cost $3500 there are 850 PTU on backorder with no ETA this is not acceptable I-??m told to drive my vehicle until I can-??t or buy a new vehicle. I READ ONLINE THERE WAS A SAFETY RECALL W47 / NHTSA 20V-343 but I received no notification. Any help would be appreciated. Thank you.

- Portland, ME, USA

UNKNOWN Airbags did not deploy when struck by a semi that crossed the median and hit me then pinned me against guardrail that was also damaged/destroyed.

- Jackson, OH, USA

Service shifter light goes on just put a lot of money in this car and nothing but a problem

- Cleveland, OH, USA

I closed the trunk door but the indicator on the dashboard is still saying that the lift gate is open. I checked to make sure that nothing was blocking it's way. There was no prior indications.

- Ray City, GA, USA

After starting my Jeep and driving it down the road for about 10 minutes the dashboard gave a warning to(service the shifter) all lights illuminated red. I pulled over and turned the Jeep off and it went away but has done it several times since and also happened multiple times before. I bought the car used and no warranty-??s. Multiple people have stated online that they are having the same issues. Along with transmission having problems also. Please help us out and put out a recall. Apparently it-??s a concern due to all the people reporting it online.

- Black Rock, AR, USA

Service shifter light displays randomly with PRND all light up. Goes away if you turn the car off remove key and restart. Have taken it to a technician in the past, they said they couldn't tell us anything.

- Lamar, MO, USA

I was driving up bridge in morning rush traffic suddenly without warning lost drive cv axel on passegner side broke and had to be towed. I called 911 and the police tried to put car in drive and car would just roll back and it almost went into the unit. when the car suddenly stopped I was just lucky no one ran into me, I was in the middle of the road & could not move the car.

- Boutte, LA, USA

Not sure

- Brunswick, GA, USA

A message appears on the gauge panel stating "SERVIVE SHIFTER." This started happening intermittently since November 2020. It is now happening every time the Jeep is driven. I am unsure if this will cause a safety issue at some point or not as the car seems to drive normal even with the message.

- Elk Grove Village, IL, USA

This past year my 2017 Jeep Cherokee has started to randomly turn on the Service Shifter light and at the same time all the shifter lights turn red. The transmission starts acting differently as well when it comes on. If I pull over and shut the car off and then turn it back on it will be normal again. I cannot bring this into the dealership as my warranty is no longer available and I will not pay loads of money for them to tell me nothing.

- Buffalo, MN, USA

I have a 2017 JEEP Cherokee North edition. All of the lights lit up on my gear shifter console and then a warning displayed on the dashboard saying SERVICE SHIFTER. I have never heard of this nor has any dealer or mechanic. My car just shut off mid drive, luckily I was pulling into a parking lot. I parked the car and shut it off. After a few minutes I turned the key and no lights were displayed and I drove it home. This was very concerning. If I had been on the highway it could have been dangerous to myself and others. I am afraid of this happening again.

- Oxford, CT, USA

Occasionally when driving vehicle will receive alert to -??service shifter-?? all lights on shifter turn red. I was advised by dealer they have never heard of issue but when I look online there is hundreds of people with the same issue. It is possibility that shifting function can be compromised at any time with this issue.

- Des Moines , IA, USA

My service 4wd light came on 6/22 and I had it replaced m. The dealership where it was done said only a 1 year warranty. Now as of yesterday light is on again with same code so once again PTU needs to be replaced again. I can-??t afford this twice in less than 2 years why can-??t Jeep help solve this or do recall. A lot of Jeep-??s are recalled for this problem except mine why yes I file a complaint back in 6/2022 also this is crazy and I want a call back [XXX] I I-??m out to much money in this piece of [XXX] u sale 2 oil coolers, drive shaft, wiring harness 2 times, popping in the front in since 2018 and got fix then 2 months after the pets warrant expired since popping. I get no help and someone is going to help with this PTU replacement or I will call an attorney INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pineville, KY, USA

I slide off the road and went into a ditch then rolled a dew times no airbags denied I was upside-down Bach shoulder head injury and left leg all on the left side.y mirror wouldn't call 911 I have photos

- Williamsport, PA, USA

I keep getting a -??service shifter-?? message on my dash board and ask the great lights light up. When taken to get inspected or fixed, the message disappears and nothing can be done. When they check the car, no error codes pop up. But I keep getting this message and I-??m not the only one.

- Glendale, AZ, USA

Service shifter notification/warning comes on randomly. When this warning is on, all of the lights on the gear shift light up (p, r, n, d). The engine feels like it is slipping, and the vehicle will drive slowly & is very loud. The gas pedal can be pressed completely to the floor and the car will not accelerate fast enough. The airbag and parking braking notification flash as well. Check engine light comes too.

- Seaford, DE, USA