10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
the infotainment screen flashes a warning on red screen "911 Car Phone malfunction contact dealer". It has done this intermitently for the past couple of weeks. A few times I've started the vehicle and the screen is black, no back up camera, no a/c, no back up warning tone (I back up the vehicle from parking spot using the mirrors and the screen comes on a few minutes after vehicle is moving). I am concerned because I don't know what else isn't working and if something electrical will fail while driving. A couple of weeks ago I made an appt with the local jeep dealer and today was told I need a new radio at the cost of at least $1250 (the dealer has ordered a new radio could take a couple days to a few weeks he wasn't sure). When researching this problem online I saw numerous compaints similar to mine but I don't know if anyone has reported the issue to the NHTSA because the dealer states its a bad "radio"...but if the 'radio' controls the backup camera, the climate controls and other functions on the screen it seems like more than just a radio problem to me. The vehicle has 55,000 miles so the screen hasn't been used excessively like a vehicle used for long distance daily commutes.
- Sparks, NV, USA
- Summerville , SC, USA