As driving vehicle shuts down loose all control. Message pops up that says. Apply brake and put in park or neutral. Engine shuts down. In motion on highway. Very dangerous.

- Englewood, TN, USA

The contact owns a 2018 Jeep Cherokee. The contact stated that while driving 45-50 mph, the vehicle stalled without warning. An audible chime was heard prior to the failure. The contact coasted to the side of the roadway and restarted the vehicle. Zimmer Chrysler Dodge Jeep Ram (1086 burlington pike, florence, ky 41042), was contacted and informed of the failure. The contact was informed by the dealer that the vehicle needed an oil change. The vehicle was taken to an unknown dealer and it was confirmed that the vehicle needed an oil change. The contact stated that the vehicle received four oil changes within 24 miles. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 24,000.

- Covington, KY, USA

The message service shifter appears, and all of the gears on the gear shift light up. There is no specific reason this happens. It has happened multiple times, sometimes while in motion and braking, sometimes while the car is parked. It started when my car was no longer under the 32,000 mile warranty at the dealership. This seems to be a popular issue after I researched it.

- Houston, TX, USA

Bought my vehicle 12/21/2017. Have had nothing but problems ever since. Took my car to [xxx] in austin where it was purchased several different times. I was always told there was nothing wrong with it. In November 2019 my car broke down and I paid to have it towed to the dealership in sa since that is where I was relocated to for work. Blamed it on my oil which I was never notified by my vehicle it was even low. Engine has not been acting right since. 5/21/2020 I went on a trip but only made it to waco. Vehicle shut off going 70 mph on the freeway and I almost got hit by several different vehicles because of it. 5/26/2020 dealership called me to let me know I was getting a new engine since mine was compromised by the oil it was consuming. Now I am being told that I have to drive it and test it before they will replace it. Have done an intensive amount of research and this is a huge liability to put my life in danger for a test they need for the company. Called the location I purchased it at and surprise they will not take care of it. Nothing but problems with this vehicle since I purchased it and they have never done anything to make it right. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Antonio, TX, USA

Turned on just fine, pulled out to the street from the store gradually. Slowed down for the red light and before I stopped all the red lights turned on on the shifter and then on my screen it said service shifter. I've only own this car for a month and doesn't even have plates on it yet. 43000 miles when bought and I'm not a happy person

- Anchorage, AK, USA

The contact leased a 2018 Jeep Cherokee latitude. The contact stated that while driving at various speeds, the vehicle stalled with an unknown warning light illuminated. The vehicle operated as intended after the vehicle was restarted. The vehicle was taken to quirk Chrysler Dodge Jeep Ram of dorchester (40 hallet St, boston, MA 02124) where the gear shifter bezel was replaced however, the failure recurred soon after the repair. The vehicle was taken back to the same dealer where a 40 point inspection was performed. The contact was informed that the failure was linked to a low oil pressure. The dealer informed the contact to monitor the oil and to return once the vehicle had accumulated an additional 1,000 miles. The contact brought the vehicle back on two separate occasions after driving 1,000 miles however, the failure persisted. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was 17,844.

- Boston, MA, USA

The car will stall while making a turn (slowly or fast) and will also stall while coming to a stop. The oil light will come on for a split second then cut off. The vehicle will then stop running but will remain in the run position and you'll have to start the car again and wait for it to turn over as it sounds like it's dying. This happened again as I entered the highway. If I hit a bump it will say 4 wheel drive is not activated but will limit the rpms to 2000 so you will have to shut off the car again. I've seen numerous complaints about this and seen the 2017 and 2019 had a recall for it, why doesn't the 2018? it also has the service shifter problem where all the lights come on and you have to restart it.

- Rossville, TN, USA

The contact owns a 2018 Jeep Cherokee. The contact stated that the service shifter light illuminated while driving at 40 mph. The vehicle independently shifted into park. The vehicle ceased and the vehicle spun in a circle and came to a stop. The contact shifted into park and restarted the vehicle. The vehicle was taken to landers Chrysler Dodge Jeep Ram of norman (481 N interstate dr, norman, ok 73069 (405)321-8228) where a software reprogramming was performed as the spindle gear was replaced however, the failure recurred. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 2,000.

- Ardmoore, OK, USA

My car completely runs out of oil between oil changes. What this then does, is cause the limp mode to come on and stall my vehicle. This happened in intersections, and on the highway, before I myself figured out my car had no oil. My engine was misfiring. I had less than a quart. I had engine codes being thrown none had anything to do with oil. No oil light on. Nothing. I deduced myself online that I needed to check my oil level, though I was still one week out from needing an oil change per the vehicle specs (the oil change notification from the vehicle also had not come on yet). Sure enough, dipstick was bone dry. I had it rectified. I had it verified that I have no oil leak. And every time I am almost due for an oil change my vehicle stalls. Any and every where. And then I go get an oil change with more oil. All over message boards, this happens to people. 2017's had a recall for this. 2019's had a recall for this. Why in god's name has 2018 not been recalled over this. It's unacceptable. It's dangerous. I was almost hit head on. This has happened every 3K miles for the past two years. It's unacceptable and unsafe.

- Phoenix, AZ, USA

While driving the vehicle behind to stall and then cuts off in the raid without warning, as I turned into traffic. Vehicle starts with no warnings of any sort but then as I am driving cuts off as I am turning into the roadway and there is traffic

- Boca Raton, FL, USA

As pulling out into the road the vehicle stuttered and dogged down very bad even mashing the gas to the floor the vehicle would not go. A light came on saying throttle shift control reset needed. Vehicle started to go and thedogged down again. Vehicle keeps doing it. Took it to Jeep dealership and they are saying it only needs a oil change. Even though it doesn't

- Warsaw, IN, USA

Within the first 3-5 minutes of driving the vehicle after starting it, an error message will appear that says to put the vehicle in park and select a gear. This message usually appears when I begin slowing down towards a stop light or stop sign and prevents me from accelerating and I also lose my power brakes. Once my vehicle is stopped. I'll switch into park like the vehicle says but when I switch back to drive I have no power. I have to turn the car off and attempt to restart to get power again. Multiple times this error has caused the car to stall and cut off while still in motion. Once the car is off, I have to usually wait 2-3 minutes to restart it an it can take multiple attempts to restart the vehicle. This error is extremely dangerous as it causes the vehicle to lose power while driving and leaves the driver stranded with the vehicle in the middle of the road often in an intersection.

- Raleigh, NC, USA

Bought Jeep had it for approx. 7 months (October 2019) and it would shift really hard, then one day driving from home to store, the Jeep just stalled on street, turned off engine, restarted and drove to destination. I brought my Jeep in 4X before they had replaced a whole new engine due to it burning oil. Roughly 3 months later (January), Jeep was in driveway, drove to work and twice the same day slammed into gears, took it back to Jeep, they said gears needed to be reset. It seems when I use 4X4 to snow, its fine, when I turn it off a couple days later it slams into gears. Yesterday (March 2020) vehicle was parked in driveway, reversed to leave and lights came on dash for shifter needs repair, turned off engine, restarted, resumed driving and lights were off. Parked Jeep in drive way, next morning reversed and drove to work, reversed into space and lights came on again that shifter needed maint repair. I have now 53,000 miles. I take Jeep in again to be looked at for shifter. I have taken this vehicle in at least 11 times so far for engine, gears slamming, shift saying needs maint repair. Since June 2019

- Wonder Lake, IL, USA

The engine burns through all of the oil in about 1500 miles of driving. Oil has to be filled in between oil changes or engine will stop with no warning or oil light... engine stops while moving

- Manchester, MA, USA

Irregular oil consumption in the 2.4 liter model of the Jeep Cherokee. While driving on the highway the car shut off due to low oil pressure. There was not any warning and the car was not due for an oil change.

- Clifton Heights, PA, USA

My 2018 Jeep Cherokee latitude plus shut off while driving. The first time (12/8/2019 @ 1200 hrs) I was pulling up to a stop sign and it just shut off. No dash indicator warning lights and it had plenty of fuel. The second time (12/9/2019 @ apprx 1600 hrs)I was turning left onto a very busy city street and it shut off. I was able to coast to the side of the road so I wouldn't get hit. Again no warnings at all. After apprx 10 minutes car was able to restart. Drove straight to dallas Dodge(apprx 23 miles.) they said it was low on oil. Should add oil or get oil change. But since they were closing they did not have anyone who could help. Also said an oil consumption test needed to be done, but they could not perform it. Oil change places were closed. I drove to auto zone and purchased a 5 qt bottle of synthetic oil. Added 3 qts. To fill. 16-dectook car to appointment @ ed voyles. They had to add 1.5 qts of oil. Said to bring it back in 1000 miles or if oil got low before that, bring it in so they can measure it and document amount of time and mileage. 4-jan2nd oil consumption test at ed voyles. They had to add 1 qt. Said to come back in 1000 miles 1/15/20203rd oil consumption test. Required 2 quarts to be added. Service dept said engine needs to be replaced. They will call Chrysler/Jeep warranty to order new engine. However, they said they will not provide a courtesy vehicle I will have to rent one.

- Dallas, GA, USA

Driving the vehicle on a main street at about 45 mph the engine stalled coming up to a red light turning right. After shifting back to park and struggle to turn over and restart, able to get back home with same problem occurring 2 more times. Replicated the issue again parked at the house with a very hard struggle to start. Steering and engine power completely gone.

- Leesburg, VA, USA

Car randomly shuts off- has happened approximately 8 times in the last12 months. Car is in motion- as brakes are applied to slow down.. car just dies without notice. So far I'm lucky it's only been while I'm not on the hwy. But approaching a stop or turn. Takes a couple minutes and a few hard cranks to get it to restart.

- Cartersville, GA, USA

Car stalled and the panel stated shift to park on panel and would not crank back. Tried multiple times and had a long hard crank and engine finally caught up and cranked. Shifted into park and went about 1000 - 1500 feet and it died again. Waited and tried to crank again and went to hard crank again before starting. Took to dealer and they claimed low oil. This is the reason for going dead. Stated I needed oil changes every 5K after I was told initially 10 K then at 1st oil change told 7500K and then at this problem they stated no it was definately 5 K. this time, panel lights up and says service shifter soon. All lights on drive shifter lights up. Not just on park or reverse or drive. All lights illuminated. They come and go. I also have smelled something burning the last day or so as well. Could not confirm yet. I will continue to watch out for this. 1st date 12/4/19 and serviced at dealer on 12/5/19 mileage 31146 and now this is 2/4/20 mileage today is 34116

- Rockmart, GA, USA

2018 Jeep Cherokee stalled while driving, in motion on state highway, oil light came on simultaneously, causing power steering to fail, finally after several attempts motor restarted but auto would not engage drive, had to turn off engine and restart X3, , this has happened 3 time today 1/24/2020

- Rose Bud, AR, USA