10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
21,307 miles

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problem #48

Nov 012019

Cherokee

  • 26,000 miles
The contact owns a 2018 Jeep Cherokee. While driving approximately 10 mph, the vehicle suddenly stalled without warning. After a few attempts, the contact was able to restart the vehicle; however, it stalled intermittently while driving to a safer location. The contact stated that the failure occurred a total of three times. The contact called fuccillo Dodge Chrysler Jeep (located at 10329 us rt 11, adams, NY 13605, 844-353-7100) and was informed that the vehicle tended to burn more oil than necessary, which caused it to shut off. The dealer also informed the contact that there was nothing to inform them of low oil before the failure occurred. The vehicle was not repaired. The manufacturer was made aware of the failures and referred the contact back to the dealer. The approximate failure mileage was 26,000.

- Oriskany, NY, USA

problem #47

Dec 172019

Cherokee

  • 24,528 miles
I have a 2018 Jeep Cherokee with under 30,000 miles on it. My car's stalled in the middle of an intersection while taking a right turn. My brakes and steering were locked, causing me to drift up on to a curb and hit a sign. No warning or indicator lights came on in the car prior to this. I had the car towed to the dealership that I am leasing the car from. I was told that this is common with Jeep, that the car will burn through oil very quickly, that no low oil indicator light will come on, and that the engine will shut down as a 'safety feature.' I was told that there is nothing I can do to protect myself beyond getting oil changes every 3K miles and that it 'should' be fine. Again, there is absolutely no warning that the car will shut down or that there is an issue prior to it turning off while in motion. The car shutting off while in motion was referred to as a safety feature by the dealership who would only offer me an oil change as a fix.

- East Bridgewater, MA, USA

problem #46

Oct 042019

Cherokee

  • 34,000 miles
Making a right turn, engine shut off no power, lights stated I must be in park to shift warning lights. The Jeep would not start. I had experienced no prior issues before this happened. I called my husband who arrived and drove it home. I called the dealership and they basically told me this was a known issue with this motor and to check the oil. Upon checking the oil there was very little on the dipstick. Once again I contacted the dealership and was told I basically need to keep a check on the oil. This is a safety hazard!

- Livingston, TN, USA

problem #45

Dec 182019

Cherokee

  • 22,425 miles
"service shifter" lights up.

- Big Bear City, CA, USA

problem #44

Dec 042019

Cherokee

  • 56,000 miles
The car stopped working while in motion in the middle of the street while turning towards my apartment complex. I had my daughter inside the car with me and I was afraid cars will come since I was in the middle of the street were cars pass by to enter the apartment complex. I was able to push the car after calling my dad who helped me take it to a safe spot and jump start the car. The car worked after doing a jump start and I was able to park it at my parking spot. The next day I was leaving to drop off my daughter to school and same thing happened again. I was inside the car coming out (in motion) and the car stopped suddenly and wouldn't turn. I called road assistance this time. They sent me a towing company to take it to the closest Jeep dealership. Since the car was not able to turn on at all, they were not able to take it. They said the car need it a flat bed tow truck since it didn't start at all. They were able to tow the car 3 days later on Saturday 12/07/19 by a towing company that had a flat bed tow truck and took it to the closest Jeep dealership. The car is currently at orlando Dodge Jeep dealership and they said the win module needs to be replaced, the battery needs to be recharge and get new keys. I bought this car brand new with 0 mileages from Jeep dealership only 1 year and 6 months old. I decided to buy a new car in order to avoid risks like these one of being left in the middle of the street/road with my daughter inside the car. Thankfully this did not happen in the middle of route I-4 were I normally drive.

- Altamonte Springs, FL, USA

problem #43

Dec 092019

Cherokee 4-cyl

  • 41,100 miles
The 2018 Jeep Cherokee latitude consumes oil and has a mechanism where if the car is low on oil it will just shut off when driving. This is a serious safety hazard as the car gives no warning it is low on oil. Someone is going to get killed one day when these cars just shut off in the middle of driving. Consumer stated the first of roughly 15 occurrences occurred at 31K miles. The most recent happened at 41,100 miles. Usually while traveling 25-35 mph and usually happens 2K-3K miles from last oil changed. There is no warning lights on dash or alarms car just literally dies..

- Atascocita, TX, USA

problem #42

Dec 012019

Cherokee

  • 20,000 miles
2018 Jeep Cherokee limited has stalled out multiple times over the last week (12/5/19), upon slowing and starting. The stalling has caused me to come to a dead stop on a main roads. I was almost rear ended because I could not restart and move out the way. The display shows a "shift select" reading. When trying to restart, the engine acts like it is struggling to start back. Everything else shows all is normal.

- Mechanicsville, VA, USA

problem #41

Nov 222019

Cherokee

  • 19,900 miles
Vehicle has stalled approximately 10 times in the last 2 weeks. Some on the streets and 3 times on the freeway. Half the time I was with my children. You have to put it back on park, wait about 10-15 seconds, then switch it on an off three times before it starts again.

- Hawthorne, CA, USA

problem #40

Nov 162018

Cherokee

  • miles
Ever since I purchased the vehicle I can not go more than 3,000 miles after an oil change without the vehicle shutting off on my and being bone dry on oil on the dip stick. I keep being told this particular model just burns a little extra oil but there is something wrong. It is shutting off on me in the middle of highways while I'm driving and is very unsafe. I have two small children and do not trust to put them in this car.

- Villa Rica, GA, USA

problem #39

Nov 202019

Cherokee

  • 20,000 miles
The contact owns a 2018 Jeep Cherokee. While driving 40 mph, the vehicle stalled and was difficult to restart. The contact called don miller Dodge Chrysler Jeep Ram Fiat (5802 odana rd, madison, wi 53719, (608) 270-5000) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 20,000.

- Fitchburg, WI, USA

problem #38

Nov 152019

Cherokee

  • 25,000 miles
My 2018 Jeep Cherokee latitude has been stalling due to high oil consumption (per the dealer). The stalls happen while driving when braking or making turns. There is no warning, the engine just shuts off, with loss of power steering. When this occurs, need to come to a complete stop, put the vehicle in park and wait a couple minutes. As you can imagine, this is extremely dangerous as it has happened on the highway and in city driving. In two scenarios, I was almost rear ended and in another, I stalled in the middle of a busy intersection. I've taken the Jeep to my dealership who tells me that this is a known issue and they can't do anything about it. They suggested I do an "oil consumption test" to see if the engine is performing as designed, which entails me bringing the vehicle to the dealership every 1,000 miles to check oil levels (extremely inconvenient). I've also opened a case with Chrysler/Fiat who says I need to complete the consumption test before they can make any determination. I've researched this issue and there are hundreds of Jeep owners complaining of the same issue. Chrysler/Fiat needs to do something about this issue as it is extremely dangerous. Please let me know if there is any additional information needed.

- Round Lake, IL, USA

problem #37

May 012019

Cherokee

  • 30,000 miles
Service shifter light always on in motion and in park. Burns 1 qt of oil every 2000 miles vehicles jerks when trying to accelerate in motion

- Valley City, OH, USA

problem #36

Oct 042019

Cherokee

  • 10,000 miles
Starting at 25K miles, the vehicle started to burn through oil even before the next oil change. The manual states to go off the oil system light, dealers say different. Oil had 14% left, but the car kept shutting off while driving on the highway. Went to dealer, car burned through all the oil. They refused to check for engine damage and force me to pay for a full oil change. Stated by the dealer, its a known issue with Jeep and there is no fix for it. Now at 33K, check engine light came on, cylinder 4 misfire. Coil pack needs replaced. This is a tsb that was posted at dealers but not given to consumers. Also airbag connection under driver seat comes loose and causes warning lights to service airbag. 10K miles. Dealer said to plug back in and just keep dealing with it.

- Woodbridge, VA, USA

problem #35

Aug 282019

Cherokee

  • miles
Service shifter on car display

- Indian Trail, NC, USA

problem #34

Sep 252019

Cherokee

  • miles
Started car and put into drive. Started driving service shifter came up. All the lights in my shifter lit up.

- Kaneohe, HI, USA

problem #33

Sep 182019

Cherokee

  • 28,000 miles
My vehicle was in motion. I was driving down the city street and suddenly a meaasge appeared on my screen 'service shifter' and the Jeep began to jerk. The lights on each gear turned red. When I got to a place to park. I cut the Jeep off and turned it back on. I then received a message when I put the Jeep in drive to verify if it would drive and I received another message stating 'shift to park'. the Jeep began to jerk again. I've had this Jeep for one year exactly bought it with only about 3,000 miles on it and within 3 months it completely stopped on me in the middle of the road. The car would not drive at all. I had to get it towed to the dearlership where it was an issue with the engine and oil that had to be fixed and took almost 2 weeks. This Jeep has all type of problems and needs to be recalled

- Ooltewah, TN, USA

problem #32

Aug 192019

Cherokee

  • 25,000 miles
25,000 miles was turning right onto ramp to enter highway when battery came on and engine stalled right when I began to accelerate. Took to dealership where they initiated an oil consumption test. 1,000 miles into oil consumption test engine light came on and stayed on. Car was only 1/2 quart low on oil and was in the process of a controlled oil consumption test. Have read an overwhelming amount of reports of 2018 Cherokee with the same 2.4L engine stalling while the drivers is actively driving vehicle anywhere from 25 mph to 70 mph on the highway.

- Canal Fulton, OH, USA

problem #31

Apr 102019

Cherokee

  • 30,000 miles
Burning one quart of oil every 1,400 to 1,500 miles since it turned 30,000 miles

- Remlap, AL, USA

problem #30

Jul 162019

Cherokee

  • miles
Service shifter

- Indian Trail, NC, USA

problem #29

Jul 052019

Cherokee

  • 28,000 miles
My vehicle ws in motion when the battery light flashed on briefly. Immediately after this my vehicle lost power completely. I was unable to steer, brake or accelerate. The vehicle completely shut off. I used my emergency brake to stop the vehicle. Consumer stated the vehicle is currently having the engine replaced but it had around 28,000 miles on it. The battery light briefly blinked on before the vehicle stopped functioning. The last oil change was on May 26,2019. VIN is invalid.

- Cary, NC, USA

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