10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
20,725 miles

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problem #139

Nov 012022

Cherokee

  • miles
"Service Shifter" comes on, all lights next to shifter turn red. Have to turn vehicle completely off and on repeated number of times to correct.

- Bethlehem, PA, USA

problem #138

Apr 252023

Cherokee

  • miles
The "service shifter" message came on while driving. This issue was repaired at the dealership before when I still had the warranty. They said it was faulty and repaired it. Now the light is on again when I have just 68000 miles. Sounds like it is faulty again. Should there be a recall?

- Palatine, IL, USA

problem #137

Jan 192023

Cherokee

  • miles
While driving I receive warnings I need to service my shifter. Warning stays on instrument panel and disables all other settings and screen. Also all lights light up on shifter unable to see which gear the car is in.

- Natchez, LA, USA

problem #136

Feb 252023

Cherokee

  • miles
Since the car hit 20,000 miles, the "Service shifter" light will come on randomly. The dealership has had to "replace" the shifter components twice. And now it will come on when you put the car into reverse. This is a faulty part which needs to be replaced.

- Kaneohe, HI, USA

problem #135

Feb 102023

Cherokee

  • miles
Service Shifter warning comes on intermittently. All lights on shifter column light up so thankfully I know where to put shifter based on habit. Was repaired less than a year ago, and repaired almost 2 years prior to that as well. Scheduled next week to get repaired again for a 3rd time in less than 4 years. This is all being done at the dealership/certified Mopar service. Whatever is being done isn't the correct fix or there is a flaw somewhere. This shouldn't keep happening.

- Nassau, NY, USA

problem #134

Jan 272023

Cherokee

  • miles
Message displayed on dash "service shifter"

- Talladega, AL, USA

problem #133

Jan 122023

Cherokee

  • miles
Was driving and "Service 4wd" came on, no change in the driving, then went off and comes back. Now I'm getting "Service shifter" no change in the driving but all the lights on the shifter (P, R, N, D, +/-) are all red and display won't move from Service shifter.

- Del Rey, CA, USA

problem #132

Oct 252022

Cherokee

  • miles
1) Engine turns off while driving the vehicle and the dash tells me to shift it into park. After the car is stopped and shifted into park it makes a starting noise as if you are trying to start the vehicle as if it is flooded, but it will eventually start after approximately 30 seconds. After approximately 30 seconds the vehicle starts sometimes without even pushing the start button. 2) The vehicle dies often when turning, driving over small amounts of snow, backing up, or exerting the engine at all. It usually does not shut off while driving straight down the road without exerting any energy unless there is snow causing the engine to exert any energy. This has caused safety risks to me and others in the following manner: a) It has caused me to stall while turning onto the highway from side streets which I have narrowly avoided being t-boned and side impacted. This can cause injury or death to myself, my passengers, pedestrians, and traffic. b) It has caused my vehicle to stall while on the roadway when it exerts energy due to snow and causes me to spin the vehicle out of control in traffic which can cause injury or death to myself, my passengers, pedestrians, and traffic. c) It has cause me to stall while backing out, or pulling out of parallel parking with traffic which can cause injury or death to myself, my passengers, pedestrians, and traffic.

- Anchorage, AK, USA

problem #131

Dec 122022

Cherokee

  • miles
As I am driving the service shifter notification comes on and all my shifter lights come one and I can-€™t see the dash board. I have to pull over and turn the engine off to cut it back on. This is an ongoing issue Jeep says they didn-€™t find anything or I just need my oil changed.

- Southaven, MS, USA

problem #130

Mar 012022

Cherokee

  • miles
The whole car stopped while on the highway going 70 miles per hr and would not start back up. I had recently had an oil change days before incident. Had the car towed to dealership and was told I had little to no oil. I advised them I recently had an oil change days ago how is that possible at the dealership. I was told that maybe a cap or something wasn-€™t placed back properly and there was oil leakage. They assured my car was fixed but now it runs rough and I have anxiety that my car will just shut down with no warning and also the low oil light never came on the car just stopped

- St Peters, MO, USA

problem #129

Oct 042022

Cherokee

  • miles
"Service Shifter" came up once around 36k miles and went away after engine restart. Shifter turns completely red. "Service Shifter" has now come up every time I begin driving. Vehicle has around 42k miles now.

- Newton, WI, USA

problem #128

Sep 152022

Cherokee

  • miles
All LEDs on shifter light up and and "Service Shifter" appears on dashboard screen. This happens every few hundred mile and could result on transmission locking out. Apparently this dangerous and is a very common problem that should be a factory recall.

- Middleton, MA, USA

problem #127

Jul 012021

Cherokee

  • miles
Service shifter light had intermittently turned on/off since about 33,000 miles but after warranty expired. Mechanic shop says the issue is common with my car's make/model. If this is a common issue, a recall should be placed.

- Las Vegas, NV, USA

problem #126

Aug 192019

Cherokee

  • miles
This vehicle had a recall for the shifter. It went in for the recall but not long after the shifter lights are back. Every time we drive the shifter lights come on. Went back and the dealer will not fix the problem.

- Jackson Center, PA, USA

problem #125

Jan 182022

Cherokee

  • miles
I had stopped at a stop sign & as I proceeded to pull out, the jeep came to a complete stop without any power. After pushing the jeep out of the road after several attempts to restart were unsuccessful, jumper cables were used & were still unsuccessful. A new battery was installed but the jeep still would not start. It was towed to the local dealership for repair after a local repair shop was unable to successfully diagnosis the problem. It was determined there was a short in the power transfer unit that caused a short that would blow a fuse causing the engine to shut down. I was almost 7 hours from home & just moments from getting on the interstate to drive that 7 hours home. There was no warning that anything was wrong with the jeep as all recalls had been done and no maintenance was due at that time. Thankfully, instead of coming to a complete stop unexpectedly on the interstate at 75-80 mph, it was turning from a stop sign in the middle of a 5-lane road just after any morning rush. Thankfully I was not on the interstate with a semi-truck behind me or I would not be writing this today. This issue caused my husband to miss a couple of days of work, 2 unexpected days at a hotel, food, gas & the repair charge to the dealership.

- Portland, TN, USA

problem #124

May 162022

Cherokee

  • miles
Shifter failure. All lights on shifter control panel lit (park, reverse, neutral, drive). Service Shifter message on dash cluster and message stating -€œmust be in park to shift gears-€ or similar. Shifter must be replaced.

- Newnan, GA, USA

problem #123

Jan 012018

Cherokee

  • miles
With in a month of purchasing and many times after the dealership supposedly did a update to the shift shaft but always returned I turn car off have to wait and it goes away now it is staying more than usual and appearing more also with in a month my air bags had faulty wiring Thomson dodge only fixed one under driver seat bc their dx only showed one default a month after that the passengers air bag wiring went bad they refused to fix it so with in first year my passenger air bag needs to be repaired I am driving w two faulty car issues that I practically bought this is dangerous after review many complaints from other same make and model jeep owners shift shaft message and air bag message to replace

- Thomson , GA, USA

problem #122

Mar 282022

Cherokee

  • miles
Shifter, bezel, and harness I have been discussing with several people that this is an issue in a lot of jeeps currently and my car is only 4 years old. This $1400 fix is crazy.

- Providence Forge , VA, USA

problem #121

Apr 012022

Cherokee

  • miles
Vehicle has stalled on multiple occasions. Safety hazards include stalling in middle of intersection and being stranded. Call out for service at this time, therefore problem has not been reproduced or confirmed. Not inspected yet. No police involvement. No warning light-including battery or engine light- upon initial start of vehicle. Battery and engine warning lights visible at time of stall. Battery was turning over but engine not engaging, however, able to restart vehicle after multiple attempts. No jump start required. Warning light disappeared after restart of vehicle and only reappeared upon subsequent stalls. No apparent issues- other than stalling- while vehicle is driven. Problem has been very inconsistent.

- Westfield, MA, USA

problem #120

Mar 262022

Cherokee

  • miles
While driving, vehicle shuts off without warning, this has happened 3 times even though the car was supposedly repaired with a new battery and a new alternator.

- Greenfield, WI, USA

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