Center dashboard Information Touch Screen is delaminating and causing erratic driveability issues (automatic transmission shifting and lurching at a stop) and most recently navigation mistakes

- Schwenksville, PA, USA

Vehicle stalled when slowing to a stop prior to coming to a complete stop, power steering went out and loss of vehicle control almost causing wreck 7/15/22.

- Richmond, KY, USA

The knee air bag on the drivers side is partially hanging out of its compartment, despite never being in a wreck. The engine stalls out during take off ! The anti theft system keeps locking me out

- Danville, AR, USA

Auto stop shuts off the whole car at a red light when trying to start back up it fails & automatically put emergency break on & leaves us stranded in the middle of traffic. It has happened a handful of times. Also, when the car is completely off & I start to start it up it girls the first time until I try a second time. The car also has trouble accelerating & shifting gears.

- Alvarado, TX, USA

The past months I've have been having trouble with my 8.4 Uconnect radio. I was told by a jeep dealership that I need a new radio paying out of my money and another dealership, originally from where I purchase the vehicle, that they can't do anything to help me. The issue is the lamination on the touch screen is peeling and causes the radio to press its own buttons all the time. i cannot use apple car play, Bluetooth, navigation system, USB port, radio, maps, google maps without it going crazy. it takes me longer to get to places with maps and have unable to answer phone calls hands free. I have a 7-month baby that I constantly have in the car and would like to avoid potential accidents. there hasn't been any accidents

- Chicago, IL, USA

The contact called on behalf of her son who owns a 2019 Jeep Cherokee. The contact stated while driving approximately 35 MPH, the vehicle inadvertently shut down. The contact waited a few moments and then restarted the vehicle. There was no warning light illuminated. The contact also stated that the instrument panel was blank. Additionally, the brakes would lock while depressed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.

- Midwest City, OK, USA

The engine and electrical system will completely shut down while in drive and will not restart right away. This happens in the middle of intersections most often when attempting to make a turn. This has happened up to ten times and in the most recent occurrence the car would not restart at all in the middle of an intersection with our baby in the back seat on a hot day. We were stuck with no A/C and no ability to get the car to start until help arrived. The car was towed to a local JEEP dealership and they said it was due to the thermostat and battery which we replace but it has since happened again. In all occurrences, there were no warning signs before, during or after the engine/electrical failure. Additionally, they stated the ar may be overheating but all occurrences have happened in the first few minutes of driving with no indication of the vehicle being over temperature.

- Chicago, IL, USA

While driving at 55mph. The vehicle shutoff and would not restart. Very dangerous to lose power at that speed. Engine light came on and stayed on. Vehicle would not restart. Engine codes read high voltage on PCM modules, brake modules, automatic transmission modules.

- Herrin, IL, USA

I was driving on a highway and the car completely shut down. there was no ability to start car back up using the power start or by pressing the start button. was unable to shift into neutral to move the car out of traffic, causing a jam. the car needed to be dragged onto a tow bed. took the car to jeep dealership to which no codes came up when they scanned it.

- Mullica Hill , NJ, USA

The 8.4" Uconnect screen in my Jeep Cherokee is delaminating. When this happens, the screen will eventually become unusable and I will not be able to access my radio, climate control, safety features, vehicle settings, etc. Additonally, the screen will randomly "click" on different things, meaning that it could, at any time, call SOS or 911. I am unable to use the screen at all while I am driving, so I have to pull over on busy highways to change a radio station or turn on the A/C. This is a widespread issue with vehicles that have this screen.

- Warwick, RI, USA

Whenever the oil level gets below 50%, the car stalls when the engine isn-??t warm enough usually 5-10 minutes after turning on. If attempting to turn the car stalls and the engine shuts off and steering wheel locks up. Have happened to me 16 different times. The worst occasion is when I was on the high way going 80 MPH and there was a slight turn. While turning the car stalled and steering wheel locked up. I had to brake and went onto the shoulder and luckily stopped before hitting the guard rail. Took to Jeep dealership multiple times and they just said to get a quart of oil and put it in to avoid this. Apparently only for 2.4L engines. Have had only one option to fix the problem, get an entire new engine on my dime.

- Louisville, KY, USA

The car shuts off while driving without any warning whatsoever.

- Richmond, TX, USA

The touchscreen, which controls all the electronics, nav, climate, radio, phone, etc...has been going bezerk, changing all the settings without being touched. At times, while driving forward, the backup camera has come on. The radio stations will change without notice, screen settings and options pop up. I think you are starting to get it. Once, it dialed someone 27 times back to back while the vehicle was being used. Many instances of this on web forums It is absurd, distracting to the driver, and dangerous. Incident happens multiple times - using todays date.

- Boerne, TX, USA

I purchased my Jeep in 09/2018 and I have reported numerous times that my left fog light turns on and off while driving. I took it back to the local dealership and the technician did not find anything wrong. The problem still perists and I have decided to not use my fog lights. Secondly, my radio turns off and on by itself while driving along with occassionally appearing with the enter anti-theft lock code. I took it back to the dealership and as usual the techinician did not find any issues. Most recently since 12/20/2021 my vehicle has been stalling out while driving and the sterring wheel is locking up and the battery light comes on. This issue is now becoming very consistent and happening every day. The vehicle has stalled out on me in the past week numerous times in traffic. My engine light is on, auto start and stop system is unavailable and electronic stability control system is offline. I have report the new development to my local dealership and they can not guarantee that the techinician will assess my car any sooner than my scheduled appointment on 1/18/2022. This is a major problem and based on the research that I have done, alot of the Jeep Cherokee have this issue.

- Christiansted, VI, USA

When stoped car turned off. Car cant turn on and I need to wait a while. When stoped and going to turn it turns off. It stalls a lot especially when stoped at a light or stop sign.

- Live Oak, FL, USA

Unknown. Alarm will sound randomly, exterior lights will flash on and off when vehicle is shut off. Screen display will shut off and sound will turn up and down

- Norwalk, OH, USA

Unknown. Vehicle stalls at red lights causing the emergency brake to come on and at least 3 attempts to restart my vehicle.

- Norwalk, OH, USA

CARVANA tried to drop off this Jeep Cherokee with the air bags exposed on both the drivers side and passenger side. There were also exposed wires on the passenger side. I rejected the vehicle and they put it right back up for sale seconds later. They also are refusing to come pick up the original vehicle that I had swapped for the Cherokee. This is what I sent them: I swapped a Jeep Compass for a Jeep Cherokee (VIN [XXX]). The delivery person [XXX] shows up 11/27/2021 and before he even gets the Cherokee off the truck, he offers me a $100 visa gift card saying the inside is dirty. I open the drivers side door and the air bag is exposed, dirty and wet. [XXX] says I can keep it, just get it fixed at a dealership. I said -??NAH-??. I go to the passenger side and it-??s the same situation, the panel is hanging down and there are exposed wires. I said -??nah I-??m not keeping this car-?? and I begin taking pictures of the damages. The delivery dude [XXX] then asks me not to take pictures. I did anyway. Then [XXX] says -??well I-??m not gone say you rejected it. Imma just leave it as is-?? to which I said -??no it-??s rejected. I-??m not taking this car I reject it.-?? I never got in the car, I have ring cameras that recorded it all. He loads it back up and leaves. Fifteen minutes later the car is back for sale on Carvana. I called Carvana to tell them they needed to come pick up their compass because I no longer want to do business with a company that would deliver a vehicle with defective airbags. They give me the complete run around for TWO days saying they can-??t just come get the car, contracts have to be filled. The same contract I signed with the compass was the same contract I signed on the Cherokee that was instantly back for sale. How?? I never signed any financing contracts on either car because the mileage was under reported on the contract and I wasn-??t about to sign anything with inaccuracies. They told me it would take 10-20 business days to come get their car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

- Patterson, CA, USA

Car just stopped for no reason going 65 mph on the highway. Could have been a very bad accident.

- Woodstock, GA, USA

Second time in under a year battery went dead. The first time, While I did take it to the dealer to get it replaced under warranty, still puzzling as to what is draining the battery. Dealer said alternator was good. I-??m taking in today to get it fixed. My car is all factory, no mods, no add one. This is my daily driver, drive about 36 to 40 miles highway.

- Las Vegas, NV, USA