10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
10,118 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2019 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #278

Feb 092025

Cherokee

  • miles
While Driving the vehicle shut off all lights went off on dashboard. Vehicle also jerks forward at stop lights transmission issues. There was no warning light or codes when checked with OBD

- Palm Desert, CA, USA

problem #277

Jan 272025

Cherokee

  • miles
The Instrument Screen on our Trialhawk went dark. We cannot see anything in terms of what is going on with the vehicle. This is for other Jeeps that a recall has been called, but it's not showing up for ours.

- Alberton, MT, USA

problem #276

Jan 312025

Cherokee

  • miles
4×4 temporary unavailable service required. Light has been on since I bought it on November told dealer, and this is connected to my stability control andy rear all over road it acts like it wants to stall and I already went on to ditch 4 days ago due to ice and snow and not being Able control car fully

- Pioneer , OH, USA

problem #275

Jan 302025

Cherokee

  • 127,022 miles
The contact owns a 2019 Jeep Cherokee. The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated, and unknown messages were displayed. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,022.

- Des Moines, IA, USA

problem #274

Jan 222025

Cherokee

  • miles
When I am at a stop like a stop sign or light the engine will sometimes stall not allowing me to drive. It won-??t go which is extremely dangerous. The car will have lights come on about airbags or it-??ll be passenger seat belt when I don-??t even have a passenger in the car. The brakes have locked up on me when coming to a stop the brakes have gone rock solid allowing no movement and I-??ve almost hit other cars due to it locking up and not stopping. You would have thought someone out a rock under my brake. All of this has happened multiple time.

- Smyrna , GA, USA

problem #273

Aug 302023

Cherokee

  • miles
Hi, I am making this report because my jeep has a similar issue I've noticed has been recalled on earlier year jeep cherokees my service 4WD light has come on every time I drive including losing access to my 4WD in the vehicle. While stopped my jeep seems to stall out occasionally at stop lights or signs. Every mechanic we have seen said it could be a manufacture issue but it could also be the transfer case actuator. I just wanted to send this in because it is an issue that would cost my family financially to fix. If there is any way to look into this that would be great.

- Fort Cavazos , TX, USA

problem #272

Sep 012019

Cherokee

  • miles
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at various speeds, the brakes would activate causing the vehicle to stall and shut down immediately without any warning lights illuminated. The vehicle was taken to the dealer who determined that oil was leaking from the vehicle. The oil level sensor had been replaced but the failure persisted. The contact stated that while reversing, the vehicle made a bumping and thumping sound underneath the vehicle. Additionally, the brakes were squealing while the brake pedal was depressed. The contact also stated that several attempts were needed while attempting to start the vehicle. The vehicle was returned to the dealer, and the contact was informed that the brakes might not have been properly installed on the vehicle. The brakes and the battery had been replaced; however, the failures persisted. The contact stated that on another occasion while driving approximately 25 MPH, the brakes unintendedly activated, causing the vehicle to stall. There was no warning light illuminated. The contact became aware that antifreeze was leaking from the vehicle. The contact called AAA and the vehicle was jumpstarted after several attempts. The contact pulled over to the side of the road and had the vehicle towed to the residence. The contact stated that the failure was persistent, and the vehicle needed to be jumpstarted regularly. The contact stated that the vehicle would only drive for short distances before stalling and shutting off. The failure had occurred 3 times. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Philadelphia, PA, USA

problem #271

Jan 052025

Cherokee

  • 153,400 miles
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 60 MPH, the Automatic Emergency Braking unintendedly activated. The contact stated that the vehicle lost motive power and failed to exceed 30 MPH. The contact stated that the Auto START/STOP function and the brake warning lights were illuminated. The vehicle was not taken to be diagnosed or repaired. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,400.

- Putnam Valley, NY, USA

problem #270

Nov 162024

Cherokee

  • miles
My vehicle is leaking in the front and passenger seat and my emergency brake comes on and I can't disengage it unless I stop the car and turn it off and back on. Sometimes it takes 2 times to do this. In November, twice I was merging into traffic going 45 miles per hour and it happened. I prayed I wouldn't get smashed. I turned the car off and back on and I was able to disengage the emergency brake. On 1/3/2025, it happened as I was backing out of my driveway onto traffic. I had to turn the car on and off 2 times before I could disengage the emergency brake. I was lucky no vehicles traveling on the road. There is a terrible sound and then the car bucks and you are jarred. I read about an investigation on this same issue back in July 2022. My dealer says until they can replicate the problem they can't fix it. Please help!

- Fort Pierce, FL, USA

problem #269

Nov 122024

Cherokee

  • miles
While the car was in motion, the car slowed almost to a complete stop & the check engine light came on, along with the alert -??Service Electronic Stability Control-??. When pressing on the gas, almost no power was present. Vehicle barely moves. This has happened several times in the last 4 weeks. The first time on 11/12/2024, the most recent time 12/4/2024.The throttle was replaced, but the incident repeated. The vehicle also occasionally rolls when it is put in park.

- Edwardsville , PA, USA

problem #268

Dec 052024

Cherokee

  • miles
This car completely shut off while on the highway. Computer change out. Seals on the hatch leaking water. Should be recalled -this was problem before and sold me the vehicle. Glitches in the drive- pauses or jumps speed. Now issues with radiator. It-??s crap.

- Sa, TX, USA

problem #267

Nov 192024

Cherokee

  • miles
2019 Jeep Cherokee with only 35,000 miles. There was a recall previously for lateral acceleration sensors that covered over 40,000 2019 Cherokees. This vehicle is affected with the same problem, but I-??m being told that because the VIN doesn-??t fall in a particular range it is not covered. The repair could end up being extremely expensive due to the labor required to repair the defective sensor. The car displays multiple warnings that Electronic Stability Control and 4WD are unavailable. Codes pulled revealed one fault code, C0061 which is for the lateral acceleration sensor which also is tied into the airbag system. Recall V63 (NHTSA 19V-449) issued in August 2019 is related to this exact issue. There are numerous reports of the same problem occurring with other 2019 Jeep Cherokees on Jeep owner forums. Jeep should have expanded the recall to cover this known defect.

- Zebulon, NC, USA

problem #266

Oct 302024

Cherokee

  • miles
Stalling while driving slow. Stalled in traffic. Had to pushed off the road. Started running after a few minutes. Stalled 2 more times while i was leaving home. Would not start again for a few days each time. Alot of sensors are flashing. Has not been looked at by any dealership. Engine shuts down while driving

- La Luz, NM, USA

problem #265

Jan 152020

Cherokee

  • 350 miles
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 10 MPH at night, the headlights turned off momentarily. Additionally, the contact stated that while starting the vehicle, the instrument panel and the infotainment system screen display turned on after 15 seconds. The contact also stated that the instrument panel and the infotainment system screen display were turning off intermittently while driving. The contact stated that the forward collision system chime failed to engage while there was another vehicle in the rear proximity of the vehicle; however, the forward collision avoidance system chime engaged while driving by another vehicle. Additionally, the contact stated while driving from a complete stop, the vehicle made an abnormal clunking sound while shifting into 2nd gear. The vehicle was taken to the dealer several times, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 350.

- Burtchville, MI, USA

problem #264

Sep 152024

Cherokee

  • miles
4wd indicator light is on - PTU MOTOR OR SYSTEM BLOCKED, FOLLOWED TROUBLESHOOTING PER WSM, TRACED TO FAULTY ELECTRONICS IN POWER TAKE OFF UNIT, NEED TO REPLACE

- South Berwick, ME, USA

problem #263

Sep 132024

Cherokee

  • miles
4wd service light on, faulty power transfer unit. Known issue in Jeep Cherokees, many 2016-2017 vehicles were recalled for the same exact issue

- Severn, MD, USA

problem #262

Jun 182021

Cherokee

  • miles
My family and I drove from San Antonio, TX to El Paso, TX on [XXX]. In the car were 4 passengers, including a 11 month old child. At the start of the drive, a warning message that read "4WD overheated. Temporarily unavailable" was seen. The alert showed 1 time and upon a quick search online, was seemingly insignificant. It never showed up again during the drive. We did leave around 4pm so the sun was out and hot, we believed it to be a temporary warning that would not affect our drive as we did not need 4WD during the drive. The jeep did not have a lot of miles on it and was only serviced at the dealership at appropriate windows as recommended by professionals. Once we reached El Paso, a strong smell occurred. Followed shortly by fire and flames coming from the front area, under the hood, near the engine. We pulled off to the side of the road while the flames grew bigger. The infant and all 4 adults were able to exit the vehicle timely but the fire was very large. Many onlookers stopped to check on our welfare. There was an investigation done but all that was said was that there was in fact a fire, and it did in fact start near the front of the vehicle by the engine. Chrysler said they could not determine anything further as there was damage from the fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- San Antonio, TX, USA

problem #261

Feb 012024

Cherokee

  • miles
Failing part - 8.4" Uconnect radio/control center of the Jeep. The Uconnect system is failing and started ghosting the vehicle, changes the radio, heat and AC, turns on backup camera, calls 911, etc. This specifically becomes a when it starts calling phone numbers and turning backup camera and becomes a distraction to the driver. The problem has been confirmed as the system control panel has delaminated and needs to be replaced by a Jeep Dealer. We were advised to have a Dealer check and confirm the control panel has delaminated and confirm it needs to be replaced. We followed this guidance from Chrysler/Jeep and Uconnect and told that once we did this and they confirmed it needed replaced they would start the process to replace the control panel. There were no warning signs that this was starting and first started about 6 months ago. It has now progressed to nearly every time use the vehicle the control panel starts ghosting all the controls. We have researched and understand that this is an issue with all the Uconnect 8.4 control systems, doesn't matter which vehicle it is in. What we have been able to find is it has been determined a safety issue in other vehicles and Chrysler/Jeep is replacing them. But for us we were told they would only warranty it to 60,000 miles. We have about 89, xxx miles on our Jeep. I don't understand how it can be determined a safety issue and Chrysler/Jeep can get by only covering this to 60,000 miles. It becomes a major safety issue when it randomly and constantly starts changing the temperature, fan speed, back up camera, radio, calling numbers including 911, this can only be stopped by turning the system completely off. this causes loss of many functions to the vehicle.

- Brookfield, MO, USA

problem #260

Aug 062024

Cherokee

  • miles
While coming to a stop the vehicle just died while in traffic. Managed to get to an auto zone and the code was p018c fuel pressure sensor B circuit low. The stop/start feauture also just randomly stops working. Jeep has no answer to this. The vehicle dying while in traffic could be deadly.

- Park City, KS, USA

problem #259

Jul 262024

Cherokee

  • miles
One day before the incident occurred, I was sitting at a red light and the Start/Stop light was green like normal, all of a sudden, it turned amber, and the engine kicked back on. It drove normally, the next day, I tried to start it and it wouldn't turn over, the gas tank was almost full. This is the 2nd time a battery change was done. The first time was for normal service, the battery needed to be changed. The Start/Stop system has worked normally since I bought it (in 2018) The mileage is ~83,000

- Beavercreek, OH, USA

Read the next 20 complaints »