10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
8,606 miles

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« Read the previous 20 complaints

problem #47

Mar 052022

Cherokee

  • miles
On saturday 3/5/22 around 2:30 pm i was driving and the engine shut off on midlle of street. No warning or any previus signs. On sunday 3/6/22 i got a low oil presure warning ligth. The safety of my family and any person around us was at risk becouse my vehicle was in movement, it could have couse an accident luckily i was driving in a street at low speed if it had happened at high speed it could be really bad. There was not an accident for police to report and today is sunday so the jeep corporation does not work on sundays, so no one have inspected the problem. Like i stated on the day after the engine shut off i got a low oil pressure warning light on the dashboard. I have read some information on internet of issues were the tiger jeep engine shuts of and couses serius accidents and i am concern for my familly safety while using the jeep. Last time i had this issue the jeep company was supposed to fix the issue of engines shutting down with the recall. Please help solve this problem before someone get into a serius accident.

- Milwuakee, WI, USA

problem #46

Oct 052021

Cherokee

  • miles
First the auto stop quit working. The vehicle lost power as I was driving and no warning lights have come on. Now the cruise control has stoped working with no warning lights. Periodically the vehicle will lose power the radio/screen will reset as your driving.

- Kansas City, MO, USA

problem #45

Sep 172021

Cherokee

  • miles
The P2122 OBD-II trouble, or fault, code means that the vehicle's on-board computer has detected low voltage in the throttle position sensor (TPS), which is usually below 0.17 volts. The battery is also at 8.3 volts indicating a potential short somewhere and potentially a faulty alternator. This is not what you want while driving a vehicle.

- Wichita, KS, USA

problem #44

Aug 082021

Cherokee

  • miles
My vehicle turned off in traffic, the emergency break kicked in, jerked my car backwrads, and then turned back on almost causing me to wreck. It has happened three times.

- Lubbock , TX, USA

problem #43

May 202021

Cherokee

  • miles
In January of 2021 I was driving my vehicle out of the car wash when it suddenly accelerated on its own across a busy roadway out of the parking lot. The vehicle was going 65 MPH without my foot on the gas. I had to keep my foot on the brake to control its speed and get myself to work that way. I got the car to stop in those parking lot and put the vehicle in Park. The RPMs shot up to 5000, the Stop Start and a couple of other warning lights were on. I shut the vehicle off, restarted it and then it was fine as if nothing ever happened. After work I brought the vehicle to the dealer, they checked the OBD computer and verified that the incident happened. They replaced some sensor and everything was fine until May 20th, 2021. On that day the vehicle started to accelerate on its own again. I immediately pulled into a Walmart parking lot, put the vehicle in Park, took a picture of the dashboard to show the dealer and turned the vehicle off. I did not run the car long enough for the warning lights to come on. I restarted the vehicle and again it was as if nothing happened. I bright the vehicle to my dealership and as of 06/08/2021 it is still there waiting on Chrysler to figure something out. The dealer cannot fix it unless they can get it to happen again because I did not run the car long enough for the OBD computer to register and record the second incident as per Chrysler-??s policy.

- Springville , NY, USA

problem #42

Oct 292020

Cherokee

  • 40,000 miles
The starter went bad around 40,000 miles. Sometimes it starts other times it takes hours to start. I always get a notifaction that says starter protection mode engin warming after a few failed start attempts. The car stalls out often. Any turns shut the car off. Oil must be added twice a month to fix the stall issue. Half the time it says 4 wheel drive and cruise control unavailable. This Jeep is a lemon. A disastrous purchase. Should be a recall on the starters as many people have the same problem. 2 year old car costing me 900 to fix starter is a joke.

- Aston, PA, USA

problem #41

Oct 012020

Cherokee 6-cyl

  • 2,500 miles
The contact leased a 2019 Jeep Cherokee. The contact stated while driving at various speeds and depressing the brake pedal, there was an abnormal clicking noise detected. Additionally, while stopped or accelerating, the vehicle hesitated to respond and is ongoing. There were no warning lights illuminated. The vehicle was taken twice to ron lewis automotive group (600 clairton blvd, pittsburgh, pa 15236, (412) 655-7500) where the contact was informed the vehicle worked as designed. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 2,500.

- Pittsburgh, PA, USA

problem #40

Sep 222020

Cherokee

  • 40,389 miles
The Jeep started stalling when in motion/ driving about a month ago, it usually happened when braking to stop and the Jeep will not turn back on. It takes about three times to turn over and start back up. Yesterday while driving on a busier road the Jeep started throwing errors staying systems were not working, the check engine light came on and then when I tried to drive it through the stop light the vehicle would not shift or accelerate. I got it pulled over in a gas station parking lot and turned the vehicle off. The vehicle would not turn over the first couple of times and then it finally did. Not when I try to remote start the vehicle it will not stay running. Every time I have had this happen I have been driving on a city street and I am lucky I have not been in an accident as nothing works not even my hazard lights. I feel this vehicle is not safe to drive anymore. When the electric issue happened yesterday there was a red flashing lightening bolt on the dash and the traction control light was also flashing when it was telling me certain systems were not woking. I tried to get a picture but it did not take. I am current in Canada at college and with the borders being closed I can not just drive to NY to get it looked at. I tried to call a Jeep dealer here but now one will return my calls

- Baldwinsville, NY, USA

problem #39

Sep 162020

Cherokee

  • 51,834 miles
Whole stationary, the Jeep has acted like it didn't want to start 4 separate times, the climate changes itself to go the the front vent on high heat every time the car is turned on regardless of setting before turning off, and radio turns on and off on its own. The aux port on the console will work one day and not the next. While driving, the cruise control has stopped working twice. All this happened in a span of two weeks.

- Robeline, LA, USA

problem #38

Aug 302019

Cherokee 6-cyl

  • 300 miles
From the that I drove it out of the dealership I noticed that applying the gas did not get me the instant needed power to get this 6-cylinder car moving. In November this car with less that 300 miles was back at the dealership when it also developed a surge in power and a fluctuating engine revving... it spent a month at the dealership before they could determine what the problem was. That problem may have been solved but the acceleration is still a concern of ours which we need to live with for another 2-years which is the remainder of our lease.

- Philadelphia, PA, USA

problem #37

Jun 092020

Cherokee 4-cyl

  • 35,000 miles
There Jeep has different acceleration that are unsafe. With regular driving you can give it gas and it's slow going then some times it will jump picking up speed fast. This happens when you push the accelerator down the sane with either way it speed up. My concern is if im behind someone at a light and I go to take off it might do the thing where it picks up speed fast and I run in back of someone. This isn't safe at all.

- Henderson, MD, USA

problem #36

Jun 092020

Cherokee 4-cyl

  • 35,000 miles
I have reported problems with the transmission and revving up while driving today. But I got in my Jeep went down there road to a stop sign. Then preceded to drive and the Jeep just roared and did not accelerate, I'm in the middle of the road then here comes traffic closer. The transmission is a problem. There is no fixing, every Jeep ship I go to, they don't fine nothing.

- Henderson, MD, USA

problem #35

Apr 222020

Cherokee

  • 31,750 miles
My 16 month old Jeep turns off while you are driving it. This has occurred twice in the prior two weeks. No warning lights--the car just turns off completely. I have been advised this is due to a drop in oil pressure, but the oil pressure light doesn't come on. The car has been maintained according to the guidelines within the manual which states to change the oil when the engine light comes on and that it should never go beyond 10,000 miles between oil changes. When the car was taken to the dealer for the issue we were advised that the reality is that the oil needs changed every 4,000 miles and this is a known issue and that more frequent oil changes reduces the likelihood of this occurring. My 16 year old son was driving the car the first time this occurred and the second time it was on a 45 mile an hour road. This is a known issue and yet Chrysler/Jeep does nothing to resolve it.

- Roaming Shores, OH, USA

problem #34

Feb 102020

Cherokee

  • 1,070 miles
The contact leased a 2019 Jeep Cherokee. The contact stated that prior to the failure the key fob was locked inside the vehicle, however once the vehicle was opened she started the vehicle and shifted to reverse. The reverse alert audio chimed and the brake pedal was depressed however the vehicle inadvertently accelerated in reverse. The contact stated that no warning lights illuminated. The vehicle crashed into another vehicle. No injuries were sustained. A police report was filed. The vehicle was taken to myrtle beach Jeep Chrysler (785 jason blvd, myrtle beach, SC 29577 843-448-1191) were the failure was not diagnosed or duplicated. The contact also mentioned that when approaching a stop light and the brake pedal was depressed the vehicle would lurch forward as well as when the brake pedal was released an abnormal grinding noise was heard. The manufacturer was contacted but offered no assistance as the contact no longer owns the vehicle. The approximate failure mileage was 1,070.

- Longs, SC, USA

problem #33

Feb 092020

Cherokee

  • miles
I was driving home from work one night and all the dash lights come on and the vehicle completely stalled in the middle of the highway. I had to attempt to pull over and switch the key off and back on to restart the engine. I also have been at a stop multiple times and turn out into the road and my vehicle won't go, which could result in me getting hit. I also had my recall 'fixed' for the power train, went back because I received another letter saying it was possibly not fixed and it still tells me the problem was not fixed on my vehicle. I cannot use cruise control on my vehicle because when it goes down the slightest hill, curve, whatever, the rpms go all the way up and just sit there, even when I have turned off the cruise control and braked it still stays shifted up for a long time. I regret purchasing this vehicle, especially with a baby on the way any day now and her safety being at risk. We are in the process of finding another vehicle.

- Fayette, AL, USA

problem #32

Jan 292020

Cherokee

  • 400 miles
The contact owns a 2019 Jeep Cherokee. The contact stated while driving on the road with the cruise control set at 55 mph going downhill the cruise control disengaged, the RPM revved up and the vehicle sped up to 70 mph. The brake pedal was depressed and was able to slow the vehicle. The vehicle was taken to (ramey Chrysler Jeep Dodge Ram 127 frazier dr, princeton, wv 24739, (888) 794-4317, and the contact was informed that the vehicle performed as intended. A conversation between the manufacturer and the service technician at the dealer confirmed that the vehicle operated as intended. The failure mileage was 400.

- Bluefield, WV, USA

problem #31

Jan 092020

Cherokee

  • 18,000 miles
My car make a humming noise like it's trying to catch up while driving it stalls and sometimes while driving the car engine goes dead I have to keep pushing start button about 3 times to restart I took a picture of light that comes on and also another car backed into my car when car went dead it's very dangerous been to dealership several times they said everything was ok they even told me to take pictures of lights when it happens like I'm lying and I did even thought all pictures are time stamp.I can't afford uber and car note I need help.this happens on freeway highway side street anytime no warning.

- Angleton, TX, USA

problem #30

Jan 092020

Cherokee

  • 9,100 miles
Car does not go in to drive and will sometimes lurks in to high gear from a start or a initial go. The car revs up thinking it was in drive then slams in to high gear and goes.

- Allegan, MI, USA

problem #29

Jan 082020

Cherokee

  • 9,000 miles
My car hesitiates when putting it in to drive from backing up or just taking off. It hesitates going from low to high speed taking a long time intermittently. This is a very serious safety issue. I could be side swiped or ran in to.

- Allegan, MI, USA

problem #28

Jan 112020

Cherokee

  • 20,000 miles
2019 Jeep Cherokee limited 2.4L turbo. Driving with cruise control set the car will suddenly accelerate, RPM's will increase by 2000 and will not slow down until cruise is disengaged. Also while driving in city in surface roads without cruise control, the car will just stop accelerating even though you are depressing gas pedal. Car comes to a complete stop while engine still running. Had to turn off car and wait a few minutes. Check engine light cane on when car was restarted with message of "check throttle control sensor". light went off before I could get it to dealer. Dealer said the could not find a code or duplicate problem. This has happened several times. The last time on 1/11/2020

- Lexington, SC, USA

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