7.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,280 miles

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problem #15

Jun 092024

Cherokee

  • miles
Driving at night with headlights on: got warning -??license plate light out.-?? Needed to reverse shortly after and the car immediately applied the brakes because it said the backup camera was unusable without the license plate light. Shut the car off for a while and when I tried to start it again, it three the following codes in sequence. Park Sense Unavailable Service Electronic Stability Control Service Electronic Throttle Control License Plate Light Out Service Park Brake Then the start screen appears. Brake + Push Button to Start Doing that brings up -??Service Transmission Restart in Park With Vehicle at Zero Speed. So again I pressed the brake and start Button. It then started, repeated all previous error codes leaving warning icons active for all related systems and rendered them all inop. The last screen says -??Service Transmission.-?? From there all ability to check the status of any other system on the vehicle is inhibited. The transmission slams into gear. And then works in the first two gears normally. Also notable is that 4x4 is inhibited and the AC will not work. Prior to the License Plate Light Out warning, everything worked normally. Now every system on the car has gone haywire. And I am pretty sure the Jeep folks will gladly overbill me for their defective design. I think some logic module or whatever name Jeep uses for it is somehow the culprit, and the car is doing exactly what it was programmed to do under the current conditions.

- Dallas, TX, USA

problem #14

Nov 012023

Cherokee

  • miles
My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.

- Irvine, CA, USA

problem #13

Nov 282022

Cherokee

  • miles
The vehicle would overcharge in which made the vehicle loss all power, lighting, and steering control. U had to come to a complete stop and restart the vehicle which would put it into limp mode and not handle properly

- Sutherlin, OR, USA

problem #12

Dec 282021

Cherokee

  • miles
When stoped car turned off. Car cant turn on and I need to wait a while. When stoped and going to turn it turns off. It stalls a lot especially when stoped at a light or stop sign.

- Live Oak, FL, USA

problem #11

Sep 112021

Cherokee

  • miles
On several occasions my vehicle turned off while driving. When vehicle turns off, steering wheel locks up and my turn signals do not work. We bought and replaced a new battery. Within a week the issue started again. Today it happened twice within 45 minutes apart. Again, the car completely turns/shuts off. We have to find a safe way to stop, put it in park, wait a couple of minutes then turn it back on.

- San Antonio, TX, USA

problem #10

Jul 102020

Cherokee

  • 12,000 miles
I have received warnings on my dash since the vehicle was brand new. Auto stop start continues to malfunction. Parking brake deploys itself and some days the steep won't turn on and touch screen doesn't work. Since all this happens while I am driving and not at dealership they insist it doesn't occur and haven't repaired even after keeping my vehicle in their shop for the first six months I owned it.

- Broken Arrow, OK, USA

problem #9

Jan 292019

Cherokee

  • 4,500 miles
Headlight seals leak ( codensation build up) corroding electrical wires making lts work intermittenly. This is an perpetual problem as it was a problem on my past Jeep. I noticed 2021 Jeep on lots (brand new) many had condensation inside of headlights. Stationary

- Keeseville, NY, USA

problem #8

Dec 032020

Cherokee

  • 4,850 miles
While driving at highway speeds, unknown problem console display and display controls switched erratically and became nonfunctional, disabling climate controls, switching radio stations, and console display lights and dash lights (speedometer, coolant temp, fuel etc..) turned off. Dangerous condition due to no heater during 9 degree F weather.

- Alameda, CA, USA

problem #7

Oct 192019

Cherokee

  • 1,048 miles
Good evening! I purchased this 2019 Jeep Cherokee latitude plus with only 10 miles on it. The first 1000 miles we had issues with the start/stop feature. The car completely shut off while in drive. I took it in and the dealership said there were 40 fault codes. They cleared them and moved on. It happened again but this time, the check engine light came on. They cleared that code again. The third time I took it it was when the car shut off again but this time the battery light came on and multiple lights were flashing. I took it in and they said there was a loose battery and wire. They fixed it and now we are having problems with the radio. The screen keeps flickering and make beep noises. It has even frozen up on us. We have documented all of this with videos and I would be happy to share that with you. After the 7th time bringing in the vehicle. The dealership is still unable to fix it. I tried to higher a lawyer to see if this is lemon but without the dealership diagnosing the problem, there is nothing we can do. I just want my brand new car fixed. I've read hundreds of other review with the same issues please investigate!! thank you!

- Lees Summit, MO, USA

problem #6

Nov 022019

Cherokee

  • 500 miles
I had just had my vehicle 6 weeks driving from a stop to another stop. Car started chugging thought I hadn't given enough gas then I thought it powered down at the stop.lights went out on both clusters went to accelerate chugged couldn't get across street check engine light came on I coasted to the side and it wouldn't start waited 15 min inched home about 3 miles called dealer sent a tow to pick car up had it for a week has same problem. They said to bring it back 500 miles when it happened has 3500 now afraid to drive. I need a vehicle can't leave for extended time and nothing is done

- Fontana, CA, USA

problem #5

Feb 152020

Cherokee

  • 1,200 miles
Many Cherokee owners 2019 are complaining in all forums that taillights get wet with simple rain. If you all dealer they say Chrysler informs that it is normal behavior unless they are more than 24 hrs after wet. When asked if this will lead to failure, corrosion, or damage to the light assembly they say on long term yes so the best action is to go on the back of the vehicle to dry them. A new vehicle shouldnt be having this behavior. The vehicle is in normal environment conditions. Running the vehicle does not make them drier and is very difficult to dry using a rag or anything in the inside.

- Carolina, PR, USA

problem #4

Feb 182020

Cherokee

  • 8,100 miles
At times the dashboard lighting and the touch screen monitor goes dark; creating a safety condition by which I cannot determine how fast I am going and it does not allow for any of the safety items to be identified properly. This condition has occurred at night and when it does it makes for very unsafe ride. I am very concerned with driving this vehicle. The dealership has attempted to duplicate the problem with no success. I do not feel comfortable taking the vehicle back home.

- Shelton, CT, USA

problem #3

Dec 272019

Cherokee

  • 20,000 miles
While driving the SUV shuts off completely. No engine power, no lights, no steering. This has happened 6 times leaving the SUV in the dark with no lights with children int he car. The SUV shuts down while in motion, at 45mph speeds on county roads and at high speed 70 mph + on turnpike. I am scared for my life. Dealer is not helping me. I put the last date in. It happened 6 times.

- Luther, OK, USA

problem #2

Dec 062019

Cherokee

  • 31,000 miles
The contact owns a 2019 Jeep Cherokee. While driving the vehicle, it completely shut off and the brakes, power steering, and lighting failed to work. The failure occurred while driving around a moderate incline. The contact guided the vehicle and stopped at the edge of a driveway. The vehicle eventually restarted after approximately five attempts. The manufacturer was called and advised the contact to take the vehicle to the dealer for diagnostic testing. The contact also stated that all the instrument panel gauges went dark a few weeks ago. The dealer had not been contacted yet and was an hour away from the contact's residence. The contact researched the failures online and found many complaints about the same matter. The vehicle had previously been repaired per an unknown recall to reprogram the power modules, which was when the recent failures began. The failure mileage was 31,000.

- Rowe, VA, USA

problem #1

Aug 302019

Cherokee

  • 11,000 miles
My radio goes in an out but shows audio off. My push start don't want to work sometimes and my ac will go out

- Houston, TX, USA