8.7

pretty bad
Typical Repair Cost:
No data
Average Mileage:
3,600 miles
Total Complaints:
3 complaints

Most common solutions:

  1. not sure (3 reports)
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This problem may be covered under warranty. Ask your Jeep dealer.

problem #3

Jun 252019

Cherokee Latitude 2.0L

  • Automatic transmission
  • 50 miles

The vehicle has hesitated on upshifting when the accelerator is depressed since new. Got a recall on reflashing the trany. After a 2 hr wait at the dealer, its still the same. When complaining at the service dept, was told thats the way they work. No other vehicle I've ever owned behaves this way. Yesterday got another recall notice, saying when I had the last reflash, It might have been the wrong one, or improperly done, so I will try again. This will be my last Jeep!

- Woody S., Piggott, US

problem #2

Apr 242019

Cherokee Latitude 2.4L Multi

  • Automatic transmission
  • 10,500 miles

Had vehicle in dealership about a month ago because vehicle had about a 5 to 10 second delay when trying to accelerate from a roll of about 40 miles an hour. Vehicle started having the same issue again yesterday. Was told when I took the car in last month that they had to re-sync the transmission and engine. That did seem to help with the shifting issue but now it's started again the acceleration delay again. This is the second ongoing problem that hasn't been fixed. I will be filing under the state lemon law on the transmission and oil consumption because dealership has failed to fix either one.

- robezzell, Yukon, US

problem #1

Sep 032018

Cherokee Limited 3.2L V6

  • Automatic transmission
  • 218 miles

Horrible transmission. Had doubts about purchasing Cherokee because of reviews that mentioned transmission problem but thought they were resolved. Test drove couple Cherokees and they were ok, but the 2019 exhibits the transmission issues mentioned for the previous year models.

- Mark W., Milford, CT, US