9.1

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,899 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

Apr 022024

Cherokee

  • miles
This is a known issue with Jeep. But they refuse to repair it at no cost. My emergency brake has become corroded due to water leaking into the module and from time to time the emergency brakes will get stuck to the point my car will not move. This recently happened last night when my vehicle was parked in the garage. I had recently been driving through a major rain storm. And upon trying to use my vehicle the next day... The emergency brakes would not release. My mechanic brought his computer over and verified the check engine light was related to the emergency brakes not releasing. This is a definite safety hazard! I have also noticed that certain safety features are being disabled due to the emergency brake not working properly. For example if I leave my Jeep in drive and open the door the emergency brakes should automatically engage disabling roll away. This feature no longer works. Another future, if my driver seat seat belt was not buckled my emergency brake would engage. This is no longer working. I am very concerned about this. There are countless other reports of emergency brake errors. Please issue a recall!

- Columbus, OH, USA

problem #14

Jul 062023

Cherokee

  • miles
I know it's on recall last year but it's happen when driving on freeway over 70miles per hrs and I can feel my steering wheel like not turn like something stop the steel then I can turn or change line on the freeway

- Medford, OR, USA

problem #13

Aug 032023

Cherokee

  • miles
Lug nuts swelling making tire removal impossible.dealer changed with special tools at a cost of $231. This is a safety issue as flat tire unable to be changed.

- Parkton, MD, USA

problem #12

Jul 182023

Cherokee

  • miles
My 2019 jeep Cherokee lugs studs and nuts came off while I was driving and presented a safety hazard for me. It-??s dodge jeep grand Cherokee responsibility to pay for repairs. Thanks

- Macon , GA, USA

problem #11

Jul 312022

Cherokee

  • miles
DROVE VEHICLE AND VERIFIED NOISE. RACKED VEHICLE AND CHECKED FOR THE CAUSE OF THE NOISE. FOUND THE PTU OUT PUT BROKEN INSIDE THE PTU, ALSO CAUSED DAMAGE TO THE DRIVE SHAFT. SMOKE IS FROM THE PTU FLUID LEAKING OUT ALL OVER THE EXHAUST SYSTEM AND Note BURNING OFF. NOTE CHECKED FOR THE CAUSE OF THE PTU FAILURE AND FOUND THE FRONT AND REAR TIRES DIFFERENT CIRCUMFERENCE. TIRES WILL HAVE TO BE REPLACED TO PREVENT DAMAGE TO THE NEW PTU

- Sacramento, CA, USA

problem #10

Jun 232022

Cherokee

  • miles
Was driving on the interstate and power steering went out suddenly and vehicle became very hard to control and get off the road

- Clayton, NM, USA

problem #9

Jul 312020

Cherokee

  • 16,000 miles
Continental pro contact tx tire-dot A35L wbjd A18 continual air leakage problem for the past 6 months. 4 to 5 lbs lost each week. 16,000 miles on the tire and had to replace with no support from Continental dealer. Could not find leak and would not amortize the cost. Can the NHTSA analyze the tire for potential hazards. I have this tire in my possession.

- Hernando, FL, USA

problem #8

Jul 192020

Cherokee

  • 2 miles
When excelling on the highway there is a vibration felt in the steering, suspension and or drive-line starting at 60 mph. The vibration increases with severity to the point of where it feels unsafe to increase above 75 to 80 mph. Generally below 60 mph or costing at 60-70 mph down grade the vibration seem to be regular road sensation.

- North Hollwood, CA, USA

problem #7

Jan 012020

Cherokee

  • miles
Car stall when starting and sometimes stop when braking. Electrical....light comes on. Hazard lights come on radio turns on and off while driving. Turns on on it's own after car is parked and locked. When turning or making shapes turn there is a noise coming from wheels. Stability.... light comes on. Backing up car makes noises as if I have gone over a bump when I have not.

- Orlando, FL, USA

problem #6

Sep 302019

Cherokee

  • 120 miles
Tire pressure gauge

- Charlotte, NC, USA

problem #5

Nov 252019

Cherokee

  • 20 miles
Multiple times a week the tire sensors "go out" while driving and I have to take it back to have them reset.. approximately 20 miles down the highway after reset, they go offline again.

- West Frankfort, IL, USA

problem #4

Sep 172019

Cherokee

  • 5,000 miles
Continental tires model 225 /60R 18 side wall collapsed. Car has only 5000 miles. Numerous same complaints on Consumer Affairs. Continental tires are a hazard and should be recalled, the car was in motion going about 35 mph on a residential street

- St Charles, IL, USA

problem #3

Mar 202019

Cherokee

  • 5,000 miles
Breaks feel worn out and when I break you can hear noise.also the disc look worn out and vehicle is beginning to drive poorly.

- Choice, IL, USA

problem #2

Aug 192018

Cherokee

  • 40 miles
First we weren't able to take vehicle home the day we signed the finance papers, 8/19/18, due to battery being dead. We then picked up car on 8/20/18. Kept vehicle till around the 23rd. The Jeep Cherokee turned off in traffic and went into battery protection mode. We had to put car in park and restart. We were almost rear-ended. I then called dealership to talk to salesman and he was busy so I asked for manager who then told me that the salesman would call me back. When I told salesman about the incident I was told to drive with start-stop function off and to wait till next day to see if it did it again. The vehicle didn't start in the morning and then tried second time and it turned on in battery protection mode so I took it in to dealership and was given a loaner. We then picked up Cherokee on or around 8/31/18. We were told the battery was recharged. The Cherokee then started to turn off again in traffic so I took it back on 9/5/18. I was given another loaner. I was then told to pick up Cherokee on 9/18/18. I was told that they didn't find anything and couldn't recreate the incident. Ever since we received the Cherokee back on the 18th we keep the start-stop function off. Now the tire pressure sensors keep coming on and off and the gas is going at a faster rate then before. Not sure if sensors are working correctly. Took car back to dealership on Sunday 10/14/18 and was told to call service the next day because they had no loaners. Today 10/21/18 vehicle turned off while driving out of parking space. Car restarted but do not trust driving this vehicle with my family inside. There has been several times the vehicle didn't accelerate while stepping on the gas pedal.

- San Antonio, TX, USA

problem #1

Oct 132018

Cherokee

  • 2,300 miles
While vehicle in motion, charging system/battery warning light illuminated. Within 5 minutes of this incident, tire pressure/run flat warning indicator illuminated. Recommended pressure of 36 psi incorrect. Received 2 recall notifications on app and email. Then both recalls disappeared.

- North Richland Hills, TX, USA